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Customer Service Representative

2 months ago

Chandler, Oklahoma, United States Austin Cory - State Farm Agent Full time
Job Overview

Austin Cory - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a Customer Relations Representative. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences.

Key Responsibilities
  • Establish and Maintain Customer Relationships
    • Build strong relationships with customers to understand their needs and preferences.
    • Follow up with customers to ensure their needs are met and provide ongoing support.
  • Provide Exceptional Customer Service
    • Respond to customer inquiries in a timely and professional manner.
    • Address customer concerns and resolve issues in a fair and efficient manner.
  • Develop and Implement Sales Strategies
    • Identify opportunities to sell insurance products and services to customers.
    • Develop and implement sales strategies to meet or exceed sales targets.
  • Collaborate with the Team
    • Work closely with the State Farm Agent team to achieve sales and customer service goals.
    • Participate in team meetings and contribute to the development of sales and customer service strategies.
Requirements
  • Excellent Communication and Interpersonal Skills
    • Strong verbal and written communication skills.
    • Ability to build strong relationships with customers and colleagues.
  • Self-Motivation and Discipline
    • Ability to work independently with minimal supervision.
    • High level of self-motivation and discipline to meet sales and customer service targets.
  • Attention to Detail
    • Ability to accurately process customer transactions and maintain accurate records.
    • Attention to detail to ensure customer needs are met and sales targets are achieved.

Austin Cory - State Farm Agent offers a competitive compensation package, including hourly pay, commission, and bonus opportunities. If you are a motivated and customer-focused professional who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.