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Front Desk Supervisor

5 months ago

West Lafayette, United States White Lodging Full time

Summary:
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You'll Do
•Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
•Run the "perfect shift" and ensure checklist items are complete.
•Ensure Front Desk staff delivers on brand standards.
•Supervise Front Desk staff.
•Oversee department in absence of Department Manager.
•Capable of performing all hourly functions and operating all equipment in department.
•Assist in training new associates and cross-training existing associates according to the Certification Program.
•Perform other duties as assigned.

What You'll Bring
•An outgoing personality
•A positive attitude
•Adaptability
•Hospitality experience preferred

Other Information
•Day 1 Medical, Dental and Vision insurance
•Vacation/Paid Time Off (PTO) with rollover
•Paid Parental Leave
•Complimentary wellness tools
•Unlimited referral bonuses
•401(k) with company match
•Hostcare Resources healthcare concierge
•Leadership development
•Tuition reimbursement
•Discounts on hotel rooms, dining, and other travel/entertainment experiences
•Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 5513