Front Desk Agent

2 months ago


Cambridge, United States Marriott International Inc Full time
Job Description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
  • Front Desk Agent

    3 months ago


    Cambridge, United States Hyatt Regency BostonCambridge Full time

    Property Description: Join the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts! As a prestigious hotel in the heart of Kendall Square, we are seeking enthusiastic and skilled individuals to be part of our team. With its modern design, state-of-the-art facilities, and commitment to...


  • Cambridge, United States Salt Fork Lodge Full time

    Open Interviews are Saturday March 16th 10a-2p at Salt Fork State Park lodge & conference center 2nd floor ball room. Front desk agent Wage depends on experience $12.00 - $13.00 Seeking candidates with outgoing, friendly personalities to be the "directors of first impressions" at our lodge! Day Shift (7a-3p) & Second Shift (3p-11p) are both available. Full...

  • Front Desk Agent

    2 months ago


    Cambridge, United States Charles Hotel Full time

    Job Summary: In this role, as a Front Desk Agent, you are responsible for greeting, registering guests, providing outstanding guest services during their stay and settling the guest's account upon completion of their stay. Joining The Charles Hotel surrounds you with entrepreneurial, like-minded peers an independent hotel has to offer. As an employee of The...


  • Cambridge, Massachusetts, United States Hyatt Regency BostonCambridge Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our dynamic team at Hyatt Regency Boston/Cambridge. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Welcome and...


  • Cambridge, Massachusetts, United States Hyatt Regency BostonCambridge Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our dynamic team at Hyatt Regency Boston/Cambridge. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Welcome and...

  • Front Desk Auditor

    4 days ago


    Cambridge, Massachusetts, United States Aimbridge Hospitality Full time

    Job SummaryThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. This includes front desk operations during the overnight shift, typically from 11pm to 7am. Key responsibilities include:Registering guests and making reservationsPreparing daily reports and balancing transactionsConducting security walks and maintaining...

  • Front Desk Supervisor

    3 weeks ago


    Cambridge, United States Hyatt Regency BostonCambridge Full time

    Property Description: Join the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts! As a prestigious hotel in the heart of Kendall Square, we are seeking enthusiastic and skilled individuals to be part of our team. With its modern design, state-of-the-art facilities, and commitment to...


  • Cambridge, Massachusetts, United States Hyatt Regency BostonCambridge Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hyatt Regency Boston/Cambridge. As a key member of our front desk team, you will be responsible for providing exceptional guest service, leading and motivating your team, and ensuring smooth front desk operations.Key ResponsibilitiesGuest Service Delivery:...


  • Cambridge, United States The Judge Group Full time

    Our client is currently seeking a ADMINISTRATIVE ASSISTANT / Front deskJob Title: Administrative Assistant / Front desk Location: Cambridge, MA Worksite: Onsite Duration: 3 months Work Schedule: 35 hours/week Qualifications & Requirements: Front desk experience. Higher ed experience is our preference.Clear communication skills.

  • Front Desk Clerk

    2 months ago


    Cambridge, United States Days Inn Full time

    Description Days Inn is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. Your central goal is to provide our clients with outstanding customer service and...


  • Cambridge, Massachusetts, United States Health Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Staff to join our team at HealthFitness. As a Front Desk Staff, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience.Key ResponsibilitiesGreeting and Check-in: Welcome and check-in members,...


  • Cambridge, Massachusetts, United States Harvard University Full time

    Job Summary:We are seeking a highly organized and detail-oriented individual to serve as a Front Desk Coordinator in our Admissions and Financial Aid office at Harvard University. This role is a critical part of our team, providing exceptional support to students, families, and colleagues.Key Responsibilities:Provide exceptional customer service to callers,...


  • Cambridge, United States TalentBurst, an Inc 5000 company Full time

    Job - Front desk/receptionist (University)Location – Cambridge, MADuration- 3 monthsJob ResponsibilityThis role will be responsible for staffing the front desk of the Graduate Program office and other administrative tasks as needed. Top 3 technical or soft skills you'd like to see that will lead you to request an interview Good judgment, service...


  • Cambridge, United States TalentBurst, an Inc 5000 company Full time

    Job - Front desk/receptionist (University)Location – Cambridge, MADuration- 3 monthsJob ResponsibilityThis role will be responsible for staffing the front desk of the Graduate Program office and other administrative tasks as needed. Top 3 technical or soft skills you'd like to see that will lead you to request an interview Good judgment, service...


  • Cambridge, United States ACL Digital Full time

    Title: Front Desk ReceptionistWork Location: Cambridge, MA - OnsiteDuration: 03 Months ( Possible of Extension or Conversion )Job ID: HUJP00009044Pay Rate : $24.00 on W2/hrWork Schedule: 20 hours/week • Location: 100% onsite • Duration: 3 months • Top 3 technical or soft skills you’d like to see that will lead you to request an interview o Customer...


  • Cambridge, Massachusetts, United States Cambridge Health Alliance Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Receptionist/Front Desk professional to join our team at Cambridge Health Alliance. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to patients, visitors, and staff, while maintaining a professional and welcoming environment.Key...


  • Cambridge, Massachusetts, United States Charles Hotel Full time

    Job Summary:The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role requires a high level of attention to detail and organizational skills to ensure accurate and efficient processing of financial transactions.Key Responsibilities:Register guests and manage room assignmentsPrepare and balance daily reports,...


  • Cambridge, Massachusetts, United States Aston Carter Full time

    Job SummaryAston Carter is seeking a skilled Front Desk Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our clients and visitors.Key ResponsibilitiesCustomer Service: Greet and welcome visitors, answer phone calls, and respond to emails in a...


  • Cambridge, United States Cambridge Health Alliance Full time

    Receptionist/Front Desk Apply Refer a Friend Back **Date Posted:** 07/15/2024 **Requisition Number:** 740 **Location:** CHA Cambridge Hospital **Work Days:** Monday thru Friday 8a-4:30p **Category:** Clerical and Administrative Support **Department:** Human Resources **Job Type:** Temporary **Work Shift:** Day **Hours/Week:** 40.00 **Union:** No **Union...

  • Front Desk Associate

    1 month ago


    Cambridge, United States Colwen Hotels Full time

    AC Hotel Cambridge, a Colwen Hotels Property, is seeking a friendly, customer service focused Front Desk associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous...