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Front Desk Supervisor

2 months ago

Cambridge, Massachusetts, United States Charles Hotel Full time
Job Summary:

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role requires a high level of attention to detail and organizational skills to ensure accurate and efficient processing of financial transactions.

Key Responsibilities:
  • Register guests and manage room assignments
  • Prepare and balance daily reports, including revenue and expense statements
  • Conduct security walks and maintain a safe and secure environment
  • Manage front desk operations during the overnight shift, including responding to guest inquiries and resolving issues
  • Process transactions and maintain accurate records
  • Collaborate with other departments to ensure seamless operations
Requirements:
  • At least 1 year of progressive experience in a hotel or related field
  • High School diploma or equivalent required
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficiency in Windows operating systems and company-approved software
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance