Patient Access Specialist I | Clinic
2 months ago
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.Primary LocationRapid City, SD USADepartmentMHMC-RC Flormann St. Clinic ManagementScheduled Weekly Hours40Starting Pay Rate Range$16.42 - $18.87(Determined by the knowledge, skills, and experience of the applicant.)Job SummaryIt starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day.As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us.Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:*Supportive work culture*Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account*Instant pay is available for qualifying positions*Paid Time Off Accrual Bank*Opportunities for growth and advancement*Tuition assistance/reimbursement*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)*Flexible schedulingJob DescriptionEssential Job Functions:Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities.Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers.Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation.Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient.Review and understand authorization and referral records to confirm financial clearance.Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned.Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system.May obtain referrals and order transcription, as applicable to service area.Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately.Maintain registration related work queues including ongoing resolution of errors. Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations.Address account inquires, resolve or escalate inquiries as appropriate.In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy.May perform patient movement activities in the electronic medical record.May arrange patient transportation and other enabling services.Assist clinical care team as needed including providing transport in cooperation with clinical team direction.Responsible for attending all mandatory education, compliance and safety program sessions.Required to comply with all current and future policies and procedures and report directly to the supervisor.All other duties as assigned.Additional RequirementsPreferred:Education - High School Diploma/GED EquivalentWork Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services ExperiencePhysical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.Job CategoryRevenue CycleJob FamilyRegistration and SchedulingShiftEmployee TypeRegular10 Monument Health Rapid City Hospital, Inc.Make a difference. Every day.Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
-
Patient Access Specialist I
3 weeks ago
Rapid City, South Dakota, United States Monument Health Full timeJob SummaryAs a Patient Access Specialist I at Monument Health, you will be the first point of contact for patients, providing exceptional service and ensuring a seamless registration process. You will work closely with the clinical team to coordinate patient care and maintain accurate records. This role requires strong communication and organizational...
-
Patient Access Specialist I
3 weeks ago
Rapid City, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.Primary LocationRapid City, SD USADepartmentMHUC-RC Lacrosse St. Clinic ManagementScheduled Weekly Hours40Starting Pay Rate Range$16.42 - $18.87(Determined by the knowledge, skills,...
-
Patient Access Specialist I | Cardiology Clinic
4 months ago
Rapid City, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.Primary LocationRapid City, SD USADepartmentMHHVI Cardiac ServicesScheduled Weekly Hours40Starting Pay Rate Range$16.42 - $18.87(Determined by the knowledge, skills, and experience of...
-
Patient Access Specialist I
1 month ago
Rapid City, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department MHMC-RC Flormann St. Clinic Management Scheduled Weekly Hours 0 Starting Pay Rate Range $16.42 - $18.87 (Determined by the knowledge,...
-
Patient Access Specialist I
4 weeks ago
Rapid City, South Dakota, United States Monument Health Full timeJob SummaryAt Monument Health, we are committed to delivering exceptional patient care and seamless revenue cycle processes. As a Patient Access Specialist I, you will play a vital role in ensuring the integrity of all front-end patient access and registration functions. Your primary responsibility will be to provide compassionate patient-focused care,...
-
Patient Access Specialist I
3 weeks ago
Rapid City, South Dakota, United States Monument Health Full timeJob SummaryAt Monument Health, we are committed to providing exceptional patient care and seamless revenue cycle processes. As a Patient Access Specialist I, you will play a vital role in ensuring the integrity of all front-end patient access and registration functions. You will be the first point of contact for patients, providing a warm and welcoming...
-
Patient Access Specialist
4 weeks ago
Rapid City, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.Primary LocationRapid City, SD USADepartmentScheduled Weekly Hours40Starting Pay Rate Range$16.42 - $18.87(Determined by the knowledge, skills, and experience of the applicant.)Job...
-
Rapid City, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.Primary LocationRapid City, SD USADepartmentCCI AdministrationScheduled Weekly Hours40Starting Pay Rate Range$16.42 - $18.87(Determined by the knowledge, skills, and experience of the...
-
Patient Access Specialist
1 month ago
Rapid City, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department Scheduled Weekly Hours 40 Starting Pay Rate Range $16.42 - $18.87 (Determined by the knowledge, skills, and experience of the...
-
Rapid City, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department MHHVI Cardiac Services Scheduled Weekly Hours 40 Starting Pay Rate Range $16.42 - $18.87 (Determined by the knowledge,...
-
Rapid City, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department CCI Administration Scheduled Weekly Hours 40 Starting Pay Rate Range $16.42 - $18.87 (Determined by the knowledge, skills, and...
-
Patient Access Specialist
3 weeks ago
Rapid City, South Dakota, United States Monument Health Full timeJob SummaryAt Monument Health, we're committed to delivering exceptional patient care and seamless revenue cycle processes. As a Patient Access Specialist, you'll play a vital role in ensuring the integrity of front-end patient access and registration functions. Your primary responsibility will be to provide compassionate patient-focused care, making a...
-
Patient Access Specialist I
4 weeks ago
Oklahoma City, United States Oklahoma Heart Hospital Full timeOverview Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers,...
-
Patient Access Specialist
3 weeks ago
Rapid City, South Dakota, United States Monument Health Full timeJob SummaryAt Monument Health, we are committed to providing exceptional patient care and seamless revenue cycle processes. As a Patient Access Specialist, you will play a vital role in ensuring the integrity of all front-end patient access and registration functions. You will be the first point of contact for patients, providing a warm and welcoming...
-
Patient Access Specialist I
1 month ago
Oklahoma City, United States Oklahoma Heart Hospital Full timeOverview: ONE TEAM. ALL HEART. At Oklahoma Heart Hospital (OHH), patient care is at the heart of everything we do. Our team members are involved in every aspect of their patients care and provide hope, compassion and healing to patients and their families. In collaboration with our physicians and other caregivers, our team members are helping to shape the...
-
Miles City, Montana, United States Intermountain Healthcare Full timeJob Description:A Patient Access Registration Specialist I at Intermountain Health is responsible for delivering exceptional customer service and facilitating the registration and scheduling process for patients and visitors.The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and...
-
Miles City, United States Intermountain Healthcare Full timeJob Description:A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and...
-
Miles City, United States Intermountain Healthcare Full timeJob Description:A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and...
-
Miles City, Montana, United States Intermountain Healthcare Full timeJob Summary:As a Patient Access Registration Specialist I at Intermountain Health, you will play a vital role in ensuring the smooth registration and scheduling process for patients and visitors. Your excellent customer service skills and attention to detail will make a significant impact on our patients' experience. Key Responsibilities:Provide exceptional...
-
Patient Access Coordinator
4 weeks ago
Rapid City, South Dakota, United States Monument Health Full timeJob SummaryAs a Patient Access Specialist at Monument Health, you will play a vital role in ensuring the smooth operation of our front-end patient access and registration functions. You will be the first point of contact for patients, providing exceptional service and ensuring that their needs are met. Your attention to detail and ability to multitask will...
