Patient Access Specialist I

3 months ago

Rapid City, United States Monument Health Full time

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location
Rapid City, SD USA

Department
MHMC-RC Flormann St. Clinic Management

Scheduled Weekly Hours
0

Starting Pay Rate Range
$16.42 - $18.87
(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary
It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day.

As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Job Functions:

  • Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside).
  • Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities.
  • Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers.
  • Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation.
  • Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient.
  • Review and understand authorization and referral records to confirm financial clearance.
  • Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.
  • Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned.
  • Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system.
  • May obtain referrals and order transcription, as applicable to service area.
  • Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately.
  • Maintain registration related work queues including ongoing resolution of errors.
  • Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations.
  • Address account inquires, resolve or escalate inquiries as appropriate.
  • In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy.
  • May perform patient movement activities in the electronic medical record.
  • May arrange patient transportation and other enabling services.
  • Assist clinical care team as needed including providing transport in cooperation with clinical team direction.
  • Responsible for attending all mandatory education, compliance and safety program sessions.
  • Required to comply with all current and future policies and procedures and report directly to the supervisor.
  • All other duties as assigned.


Additional Requirements

Preferred:

Education - High School Diploma/GED Equivalent

Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience

Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category
Revenue Cycle

Job Family
Registration and Scheduling

Shift

Employee Type
PRN

10 Monument Health Rapid City Hospital, Inc.

Make a difference. Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

  • Patient Access Specialist I | Admissions

    3 days ago

    Rapid City, United States Monument Health Full time

    Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department MHOSH Admissions Services Scheduled Weekly Hours 40 Starting Pay Rate Range $16.42 - $18.87 (Determined by the knowledge, skills, and...

  • Patient Access Specialist

    3 months ago

    Rapid City, United States Monument Health Full time

    Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department Scheduled Weekly Hours 40 Starting Pay Rate Range $16.42 - $18.87 (Determined by the knowledge, skills, and experience of the...

  • Patient Access Specialist | Admissions

    3 days ago

    Rapid City, United States Monument Health Full time

    Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department RCH Admissions Services Scheduled Weekly Hours 0 Starting Pay Rate Range $16.95 - $19.48 (Determined by the knowledge, skills, and...

  • Patient Access Specialist I | Cardiology Clinic | Full Time

    6 months ago

    Rapid City, United States Monument Health Full time

    Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department MHHVI Cardiac Services Scheduled Weekly Hours 40 Starting Pay Rate Range $16.42 - $18.87 (Determined by the knowledge,...

  • Patient Access Specialist | Clinic Call Center

    3 days ago

    Rapid City, United States Monument Health Full time

    Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department MHMC-RC 5th St. Clinic Management Scheduled Weekly Hours 40 Starting Pay Rate Range $16.95 - $19.48 (Determined by the knowledge,...

  • Vascular Access Specialist

    2 weeks ago

    Iowa City, Iowa, United States Dynamic Access LLC Full time

    Job SummaryWe are seeking a skilled Vascular Access Specialist to join our team at Dynamic Access LLC. This role involves providing expert vascular access services to patients, working within established guidelines and maintaining high levels of professionalism and skill.

  • Patient Access Associate I Registration Specialist

    3 months ago

    Miles City, United States Intermountain Healthcare Full time

    Job Description:A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and...

  • Patient Access Associate I Registration Specialist

    2 months ago

    Miles City, United States Intermountain Healthcare Full time

    Job Description:A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and...

  • Patient Access Associate I Registration Specialist

    2 months ago

    Miles City, United States Intermountain Healthcare Full time

    Job Description: A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and...

  • Patient Access Coordinator

    7 days ago

    Rapid City, South Dakota, United States Monument Health Full time

    Monument Health Career OpportunitiesWe are seeking a skilled Patient Access Coordinator to join our team at Monument Health in Rapid City, SD. As a Patient Access Coordinator, you will play a vital role in providing excellent patient care and ensuring seamless revenue cycle processes.About the Role:This is a full-time opportunity with a competitive salary of...

  • Travel Healthcare Professional Dialysis Nurse

    3 weeks ago

    Rapid City, South Dakota, United States Access Healthcare Full time

    Access Healthcare is currently seeking a highly skilled travel nurse for a dialysis position in Rapid City, South Dakota.About the JobSpecialty: DialysisDiscipline: RN (Registered Nurse)Shift: 12 hoursEmployment Type: TravelThe ideal candidate will possess excellent patient care skills and be able to work effectively in a fast-paced environment. A strong...

  • Travel Nurse RN PCU Specialist

    3 weeks ago

    Sun City, Arizona, United States Access Healthcare Full time

    About the JobAccess Healthcare is seeking a travel nurse RN PCU specialist to join their team in Sun City West, Arizona. This 12-hour night shift position offers a competitive pay package and tax-free stipend.Salary DetailsThe estimated salary for this position ranges between $$120-$160 per hour, depending on experience and qualifications. This amounts to...

  • Patient Access Specialist

    4 months ago

    Oklahoma City, United States INTEGRIS Health Full time

    INTEGRIS Health, Oklahoma’s largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you’ll work Friday - Sunday 9pm - 1am with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • Patient Access Specialist

    1 week ago

    Oklahoma City, United States Integris Health Full time

    INTEGRIS Health, Oklahoma’s largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you’ll work Sunday - Tuesday 7pm - 7am with our Patient Registration Team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • Patient Access Specialist

    1 week ago

    Oklahoma City, United States Integris Health Full time

    INTEGRIS Health, Oklahoma’s largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you’ll work Sunday - Tuesday 7pm - 7am with our Patient Registration Team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of...

  • Nurse Professional

    3 weeks ago

    Oklahoma City, Oklahoma, United States SSM Health Full time

    Job Overview SSM Health is seeking a dedicated Nurse Professional to join our team as a Vascular Access Specialist. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and ensuring the safe and effective management of vascular access devices.About Us SSM Health is a Catholic not-for-profit health system...

  • Senior Animal Health Specialist

    7 days ago

    Culver City, California, United States ACCESS Specialty Animal Hospital Pasadena Full time

    We are excited to announce that ACCESS Specialty Animal Hospital Pasadena is seeking a highly skilled Veterinary Internal Medicine Specialist to join our team. As a member of our hospital, you will have access to state-of-the-art equipment and technology, including a CT scan, ultrasound, and Olympus endoscopy.The successful candidate will have a strong...

  • Healthcare Access Coordinator

    3 weeks ago

    League City, Texas, United States UTMB Health Full time

    Job Summary:Patient Services Specialist IThe Patient Services Specialist I plays a critical role in creating a positive patient experience by consistently exceeding expectations in customer service and patient care. This individual coordinates clerical and medical activities of a healthcare team, patient registration activities, and facilitates access to...

  • Patient Access Representative PRN

    3 months ago

    Miles City, United States Intermountain Healthcare Full time

    Job Description:Responsible for registering patients in multiple service lines all necessary demographic, financial, and clinical information from the patient or representative.Practice Details:This is a PRN position "As needed"Shifts will vary for this position. Will include Day and Midshift As a Patient Access Associate I / Registration Specialist, you...

  • Patient Services Specialist I

    3 months ago

    League City, United States UTMB Health Full time

    Minimum Qualifications: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.Licenses, Registrations, or Certifications: Associate degree and no experience.Preferred Qualifications: Experience with patient registration, patient appointment scheduling, and/or...