Patient Access Specialist I

2 months ago


Oklahoma City, United States Oklahoma Heart Hospital Full time

Overview:

ONE TEAM. ALL HEART. At Oklahoma Heart Hospital (OHH), patient care is at the heart of everything we do. Our team members are involved in every aspect of their patients care and provide hope, compassion and healing to patients and their families. In collaboration with our physicians and other caregivers, our team members are helping to shape the way OHH serves the state and leads the nation.

Top Tier Benefit Packages:

  • Medical, Dental, and Vision
  • 401 (k) plan including employer match
  • Long-term & short term disability
  • Employee assistance programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefit (EMB)
  • Continuing education and professional development opportunities

Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Flex, Float etc.). For benefit eligible positions, benefits begin first day of employment.

Location: South Hospital 5200 E I240 Service Rd OKC OK 73135

Shift: PRN

Responsibilities:

The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital.

Qualifications:

Education: High school graduate or equivalent required.

Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred.

Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred.

Every team member at OHH plays an integral role in our patients experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Learn more about diversity at Oklahoma Heart Hospital.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.



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