Customer Service Advisor
2 weeks ago
You will create and install a wide range of signage, both simple and complex, for clients ranging from retail, manufacturing, and real estate businesses to churches, schools, political campaigns, and non-profit organizations. It is required that you have at least 1 year of experience in the sign industry. Please apply if you meet the criteria below. On-Site In Office, No Remote Work.
An ideal candidate for this position will be an energetic, detail-oriented person with outstanding customer service skills. As part of the job responsibilities, you are expected to manufacture signs and graphics in accordance with our specifications. Time management and the ability to create high-quality products with accuracy are essential in this role. If you are ready to take your career to the next level, seize this opportunity to become a part of a passionate and creative team with great pay and benefits. Submit your application now
Responsibilities
• Maintain professional contact with existing customers, walk-in customers, and new inquiries via telephone, email, and website. This includes sending and receiving proofs to/from clients and specifying the requested changes, if any
• Provide consultative and administrative support to sales staff with a positive and goal-oriented outlook
• Prepare and process estimates, work orders, and invoices promptly from information obtained from customers and re-order files. This includes accurately communicating detailed specifications and requirements for new and repeat orders to production staff
• Communicate effectively and efficiently with industry vendors while processing subcontracted orders
• Answer telephone and greet customers visiting the office with a cheerful, positive attitude
• Assist in Bindery, Finishing, and Shipping departments as needed
• Maintain customer job-ticket files and perform other clerical duties and hand-work as needed
• Record customer interactions and follow up on their experience with our company
• Ensure customer account information is up-to-date
• Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
• Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
• Regularly meet with sales lead to receive the newest service and product knowledge
Qualifications
• Minimum 2 years experience working in customer service at a printing company with a good understanding of the offset printing process and the digital printing process
• Knowledge and understanding of the SIgnage, Exhibit, and Display Industry
• Proficiency with computer estimating and management software (Corebridge)
• Proficiency with computer skills and aptitude with Microsoft Office products (Word, Excel, PowerPoint)
• Stamina and capacity to multitask and work well in a fast-paced, deadline-oriented environment
• Bindery, Finishing and Shipping experience
• Extensive use of Outlook email, strong email organizational skills, and ability to track and respond in a timely manner
• Must have graduated high school, received a G.E.D. or equivalent
• Display strong communication skills, active listening skills, and personal skills
• Strong knowledge of customer interface and interaction
-
Client Service Coordinator
2 weeks ago
Irvine, California, United States Advisor Employee Services Full timeClient Service AdministratorWe are seeking a highly organized and detail-oriented Client Service Administrator to join our team at Advisor Employee Services. As a key member of our team, you will be responsible for providing exceptional client service, managing client relationships, and supporting our financial advisors in their daily activities.Key...
-
Senior Client Services Professional
5 days ago
Irvine, California, United States Advisor Business Solutions Full timeSenior Client Services SpecialistWe are seeking a highly skilled and detail-oriented Senior Client Services Specialist to join our team at Advisor Business Solutions. As a key member of our client services team, you will be responsible for providing exceptional support to our wealth advisors and managers, ensuring seamless client onboarding and account...
-
Service Advisor
3 days ago
Irvine, California, United States Tuttle-Click Ford Lincoln Full time{"title": "Service Advisor", "content": "Service Advisor Opportunity at Tuttle Click Automotive GroupWe are seeking a skilled Service Advisor to join our team at Tuttle Click Automotive Group, a family-owned and operated dealership in Southern California. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional...
-
Client Service Coordinator
1 week ago
Irvine, California, United States Advisor Employee Services Full timeClient Service AdministratorWe are seeking a highly organized and detail-oriented Client Service Administrator to join our team at Advisor Employee Services. As a key member of our team, you will be responsible for providing exceptional client service, managing client relationships, and supporting our financial advisors.Key Responsibilities:Provide timely...
-
Service Advisor
5 days ago
Irvine, California, United States Tuttle-Click Ford Lincoln Full timeService Advisor Job DescriptionTuttle-Click Ford Lincoln is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Responsibilities:Oversee service orders and workflow to ensure prompt, courteous, and effective service to customers.Take...
-
Client Service Coordinator
2 weeks ago
Irvine, California, United States Advisor Employee Services Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Client Service Administrator to join our team at Advisor Employee Services. As a key member of our team, you will be responsible for providing exceptional client service and support to our financial advisors and clients.Key ResponsibilitiesProvide timely and accurate responses to client...
-
Service Advisor
4 weeks ago
Irvine, United States Wise Auto Group Full time $60,000 - $100,000Job DescriptionJob DescriptionOrange County Harley-Davidson Service AdvisorGreet clients in a friendly and helpful mannerPerform walk-around inspections of bikes being dropped offDiscuss service needs with the clientAccurately document client's concernsRecommend relevant additional servicesProvide exceptional customer serviceProvide quality...
-
Customer Service Representative
3 days ago
Irvine, California, United States Image360 Irvine Full timeJob Title: Customer Service AdvisorAt Image360 Irvine, we are seeking a highly skilled and customer-focused Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Provide timely and effective responses to customer...
-
Customer Relationship Management Advisor
4 weeks ago
Irvine, California, United States Avantiico Full timePosition OverviewAvantiico is seeking a seasoned Dynamics 365 Customer Engagement Specialist to join our consulting teams. In this role, you will collaborate with prominent brands to develop innovative business platforms utilizing Microsoft technology.Your primary responsibility will be to serve as a subject matter expert in business solutions for both...
-
Experienced Financial Advisor
2 weeks ago
Irvine, California, United States Sagient - A Subsidiary Mass Mutual Full timeJob DescriptionSagient, a subsidiary of Mass Mutual, is seeking an experienced financial advisor to join our team. As a licensed life insurance agent, you will have the opportunity to provide excellent service to our clients and help them meet their financial goals.Responsibilities:Design Customized Financial Plans: Develop tailored financial plans for each...
-
Customer Service Representative
2 days ago
Irvine, California, United States Johnson Service Group (IL) Full timeJob SummaryAs a Customer Service Representative with Johnson Service Group (IL), you will provide consultative support to Child Care Providers, Agents, and Enrollment Staff. This role requires strong communication skills and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide telephonic and web-based assistance to customersWork under...
-
Customer Service Liaison
6 days ago
Irvine, California, United States Johnson Service Group (IL) Full timeCustomer Service RepresentativeAt Johnson Service Group (IL), we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will provide consultative telephonic and web-based assistance to Child Care Providers, Agents, and Enrollment Specialists.Key Responsibilities:Provide exceptional...
-
Financial Advisor
3 days ago
Irvine, California, United States Sagient - A Subsidiary Mass Mutual Full timeJob OverviewSagient, a subsidiary of Mass Mutual, is seeking a seasoned financial advisor to join our team. As a trusted advisor, you will work closely with clients to design and implement personalized financial strategies that meet their unique goals and objectives.Key Responsibilities:Conduct thorough financial assessments to identify clients' financial...
-
Tax Advisor
6 days ago
Irvine, California, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will be responsible for providing expert tax preparation, tax audit support, and tax planning services to our clients.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs and provide personalized...
-
Tax Advisor
1 week ago
Irvine, California, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will be responsible for providing expert tax preparation, tax audit support, and tax planning services to our clients.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs and provide personalized...
-
PWM Private Wealth Advisor
1 month ago
Irvine, United States U.S. Bancorp Full timeWe're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative, and successful financial institutions, and have consistently been Wealth Advisor, Wealth, Private, Advisor, Client Relations, Management
-
Premier Client Advisor
3 months ago
Irvine, United States USI Insurance Services, Inc. Full timeResponsible for servicing and managing client accounts and the retention of assigned Tier 1 Premier clients. Activities include, but not limited to renewal marketing, handling client questions and requests, and annual client coverage review. Required Client Advisor, Advisor, Industry, Insurance, Brokerage, Banking, Client
-
Customer Service Representatives
5 days ago
Irvine, United States Johnson Service Group (IL) Full timeUnder the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic and web-based assistance to Child Care Providers, Agents, and Enrollment S Customer Service, Customer Service Representative, Spanish, Bilingual, Representative, Operations, Retail,...
-
Service Technician-Commercial Kitchen Equipment
4 months ago
Irvine, United States Hobart Service Full timeJob DescriptionJob DescriptionService Technician - $2,500 Sign-On Bonus7050 Village Dr suite b, Buena Park, CA 90621, USAFull-timeFLSA Status: ExemptJob DescriptionDue to continued growth, Hobart Service is looking for an experienced Food Equipment Service Technician to join their team at their Los Angeles Ca location.This position is based in Los Angeles Ca...
-
Financial Advisor
4 months ago
Irvine, United States Sagient Full timeJob DescriptionJob DescriptionAre you passionate about building enduring client relationships and providing comprehensive financial guidance? Sagient, a leading firm dedicated to cultivating long-term partnerships, is seeking a dynamic individual to join our team. As a key member, you'll have the opportunity to engage deeply with clients, offering...