Customer Care Agent, 2nd Shift Weekends

2 days ago

Hartford, United States LAZ parking Full time
The Spirit of the Position

The LAZ Parking Customer Care Center services customers across the United States. We are looking for a friendly, helpful individual to join our outstanding team. The Customer Care CSR provides exceptional customer service by answering inbound calls from parkers for assistance within our parking facilities. We assist in troubleshooting as well as handling concerns in a positive and professional manner. All our interactions with our parkers/customers are recorded and documented.

We have openings for second shift on Friday's, Saturday's and Sunday's. The minimum hour requirement per week for this role is 20 hours.

Principal Job Duties:

•Answer incoming calls in a timely and professional manner

•Display a caring attitude and connecting with our customers

•Multitasking between various systems to assist the parker/customer

•Log call activity and enter call data/information into the tracking system

•Support LAZ field operations

•Must use proper grammar and spelling in all communications

•Other related duties as assigned

Education:

High school diploma or GED required.

Experience:

•Minimum 1 year call center or phone experience required

•Parking industry experience preferred but not required

•Working knowledge of Excel, Word, Power Point and General Microsoft Office Applications

Skills:

•Ability to communicate professionally and effectively.

•Excellent phone, interpersonal, and organizational skills.

•Ability to speak, read, and comprehend English language.

•Bi-lingual abilities, including Spanish, are preferred but not required.

•Demonstrates a sense of urgency and timeliness.

•Demonstrates the ability to seek improvement.

•Excellent team building and interpersonal skills.

Physical Demands:

•Ability to lift, push and pull at least 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Amazing reasons to work at LAZ Parking

We are redefining parking management and having fun doing it To support our company's culture of investing in our people, we offer employees the following perks:

•$15.96

•Growth Opportunities

•Pay Activ- On-demand access to earned wages, get up to 50% of your earned wages

•Paid training

The following programs are available to help support you as a LAZ employee,freeof charge.

•Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.

•Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.

•Smoking Cessation Program

Additional Benefits:

•401(k) with Employer Match

•Medical, dental, vision - 3 plan options

FLSA Status: Non-Exempt

This Employer participates in E-Verify.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts

We are also a PEOPLE FIRST company. We often say, "parking is our industry, but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today

  • Customer Service Agent

    4 weeks ago

    East Hartford, United States iQuor Full time

    We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives...

  • Customer Service Agent

    2 months ago

    East Hartford, United States iQuor Full time

    We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives...

  • Customer Service Representative

    1 month ago

    New Hartford, United States Mark Kotary - State Farm Agent Full time $42,000 - $75,000

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryPaid time offTraining & development Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent Team member. We seek an energetic professional interested in helping our business grow through...

  • Customer Service Representative

    4 weeks ago

    New Hartford, United States Mark Kotary - State Farm Agent Full time $45,000 - $75,000

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryPaid time offTraining & developmentOpportunity for advancement Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent Team member. We seek an energetic professional interested in helping...

  • Skilled Industrial Maintenance Techs | 1st

    1 week ago

    Hartford, United States ProAmpac Full time

    Small Facility Culture | Big Corporation Benefits | $2000 Sign on Bonus                                                                                                                                    Come join an organization focused on sustainability with core values you believe...

  • Skilled Industrial Maintenance Techs | 1st

    4 hours ago

    Hartford, United States ProAmpac Full time

    Small Facility Culture | Big Corporation Benefits | $2000 Sign on Bonus                                                                                                                                    Come join an organization focused on sustainability with core values you believe...

  • Skilled Industrial Maintenance Techs 1st

    19 hours ago

    Hartford, United States ProAmpac Full time

    Small Facility Culture Big Corporation Benefits $2000 Sign on Bonus Come join an organization focused on sustainability with core values you believe in! ProAmpac was founded on the idea that a focus on material science will drive innovative and sustainable solutions for our customers, supported by our five core values - Integrity, Intensity, Innovation,...

  • Skilled Industrial Maintenance Techs | 1st

    4 weeks ago

    Hartford, United States ProAmpac Full time

    Small Facility Culture | Big Corporation Benefits | $2000 Sign on Bonus                                                                                                                                    Come join an organization focused on sustainability with core values you believe...

  • Customer Service Agent

    4 weeks ago

    Hartford, Connecticut, United States Community Renewal Team Full time

    Job OverviewWork Schedule: Monday to Friday, 8 AM to 4 PM.Our Vision"Empowering Our Community to Overcome Life's Challenges."We provide assistance to all individuals who seek our support, offering resources for both immediate necessities and long-term aspirations.Our extensive network of programs, services, and experiences fortifies individuals, families,...

  • Customer Service Representative

    3 months ago

    Hartford, United States Greg Hoover - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you ready to join a dynamic team that's been making waves in insurance since 2008? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With 2 offices in Michigan & a presence in Indiana - we offer flexible scheduling, a supportive work...

  • CDL A Truck Driver 2nd Shift

    1 day ago

    Hartford, Connecticut, United States TransForce Full time

    Job Title: CDL A Truck Driver 2nd ShiftWe are seeking a skilled CDL A Truck Driver to join our team in Hartford, Connecticut. As a 2nd Shift float driver, you will be responsible for delivering mail and packages to our clients in a timely and efficient manner.Responsibilities:Maintain a clean and well-maintained vehicle and work area.Ensure accurate and...

  • Insurance Sales Agent

    3 weeks ago

    Hartford, Connecticut, United States Eric Hellriegel - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Account Manager at Eric Hellriegel - State Farm Agent. As an Account Manager, you will play a critical role in building and maintaining strong relationships with our customers, providing them with exceptional service and support.Key...

  • Intern - State Farm Agent Team Member

    3 weeks ago

    New Hartford, United States Neil Campbell - State Farm Agent Part time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceOpportunity for advancementTraining & development Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Intern - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through...

  • Customer Service Representative

    2 weeks ago

    Hartford, Connecticut, United States Michael Daka - State Farm Agent Full time

    Michael Daka - State Farm Agent **About the Role** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional service to our customers and helping them achieve their insurance and financial...

  • Skilled Industrial Maintenance Techs | 1st

    4 weeks ago

    Hartford, United States ProAmpac Full time

    Small Facility Culture | Big Corporation Benefits | $2000 Sign on Bonus                                                                                                                                    Come join an organization focused on sustainability with core values you believe...

  • Customer Service Representative

    2 weeks ago

    Hartford, Connecticut, United States Michael Daka - State Farm Agent Full time

    Michael Daka - State Farm Agent **About the Role** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional service to our customers and helping them achieve their insurance and financial...

  • Products Representative

    4 months ago

    East Hartford, United States Melvin Banks - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Products Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...

  • Evening Shift Cleaning Specialist

    3 weeks ago

    Hartford, Wisconsin, United States Cleanpower1 Full time

    Job Overview2nd Shift FULL time - Janitorial $15/hr (Operations) CleanPower, a subsidiary of Marsden Holding Company, is a premier provider of facility services known for its exceptional operational standards. We specialize in cleaning, sanitizing, and maintaining both large and small enterprises throughout the Midwest.About the RoleWe are currently seeking...

  • Business Insurance Position

    2 months ago

    East Hartford, United States Melvin Banks - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Insurance Account Position

    4 months ago

    East Hartford, United States Melvin Banks - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Melvin Banks - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships...