Account Manager
3 weeks ago
Account ManagerDepartment: SalesEmployment Type: Full TimeLocation: Columbia, MissouriDescriptionGEARCOR AND THE COLUMBIA SAFETY FAMILY OF COMPANIES ARE HIRING RENEWABLE ENERGY ACCOUNT MANAGERSGearcor, part of the Columbia Safety family of companies, is the leading distributor of safety equipment, safety footwear, uniforms, tools, and fall protection equipment for the North American Renewable Energy industry. As a Gearcor Renewable Energy Account Manager, you will manage our relationships with key corporate customer, managing the distribution of safety equipment to companies that build and service renewable energy projects across the country. As part of the Gearcor sales team, your daily activities will include timely order processing, stellar customer service, high-level communication, and positive interactions with our stakeholders - clients, teammates, and vendors. With Gearcor you will learn the critical skills needed to succeed in one of the largest growth industries in the nationOur teammates are highly trained, vital points of contact for our clientele. This is not a typical sales support role, when you join our team, you receive ongoing and in-depth training in order to be a high-impact resource for our clients. Our employees are Gear Experts and you will skillfully be able to represent Gearcor and the entire Columbia Safety family of companies to our customers. Within our tight-knit group, you will rapidly acquire a complete understanding of our product lines.A dedication to continued learning contributes to the employee, the client experience, and the company's overall goals and culture. The ideal candidate will thrive in a fast-paced environment and willingly take on challenges.Key ResponsibilitiesTake charge of all aspects of customer relationships, ensuring client needs are met Understand our clients' operational structures and intricacies to adapt our proprietary platform(s) effectively to meet their evolving needsSupport order management and processing, collaborating closely with customers to ensure seamless and prompt product deliveryUse strategic thinking to troubleshoot and resolve issues efficiently, devising preemptive strategies to address challenges Establish and maintain clear and consistent communication channels with clients, fostering trust and transparency throughout the relationshipBecome an expert in Gearcor products and their relevance to clients, providing valuable insights and recommendations tailored to their specific requirementsWork collaboratively with cross-functional teams to create an exceptional client experienceProvide consistent, and actionable feedback to Senior Account Managers, contributing to continuous improvement and refinement of our services.Be prepared to undertake other duties as needed Skills Knowledge and ExpertiseBroad knowledge and experience with technology and software platformsAbove-average computer skillsExcellent interpersonal skillsExcellent phone communicationExcellent organizational skills and capacity to develop strategyExcellent written and oral communication skillsWhy it's great to build your career with usGearcor and our entire family of companies are a global team leveraging diverse talents and backgrounds to create an inclusive and successful work community. We are making things happen every day and if you want to build a career where you provide critical work as part of a growth-minded and motivated team, the Gearcor group is the right team for youApplications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organizationThis job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The Columbia Safety family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.#ZR
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