Technical Sales Support Engineer

3 weeks ago


Alpharetta, United States IMS People Full time

Job Description

Job Description

Job Title: Technical Sales Support Engineer Location: Milton GA 30004 Duration: 12 Months

1st, 8-5 (flexible) Job Responsibilities Handle technical service inquiries, phone and e-mail requests coming from customers, sales and marketing teams Create customer (internal and external) facing documentation of a technical nature including but not limited to technical data sheets, declarations of compliance and letters of attestation Support the completion of corporate account bids and cross references Support the completion of customer questionnaires, delegating where appropriate to subject matter experts (SME’s), and ensure accurate and timely completion Work with cross-functional team members within quality, regulatory, sustaining engineering, and marketing to support completion of custom customer requests Maintain accurate records of the support provided Handle special project assignments as needed Develop, maintain , and train users on product technical sheet database Required Skills: 1.

Degree or Advanced degree in engineering or a related technical discipline. 2.

Has general experience fulfilling customer technical requests for information 3.

Maintain accurate records 4.

Experience working with customers and cross-functional teams 5.

Familiarity with FDA and medical device regulation Preferred Skills: 1. Experience in a technical/quality role supporting medical devices 2. Project management 3. Attention to detail 4. Strong communication skills, both written and verbal 5. Self-starter and ability to work independently Soft Skills Required:

MS Office Education/Experience

Requirement:

BS in engineering discipline +3 years experience

Interaction Technology Requirements:

Strong background in materials regulatory compliance no one is working on this all

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