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Front Desk Staff

3 months ago

Massapequa, United States Essen Medical Associates Full time

Overview:

At Cirrus Health Care, we care for that

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from womens health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.

Cirrus Health Care is the place Where Care Comes Together We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today

Job Summary:

Job Summary: Front Desk staff will provide the highest quality care to patients by combining the latest advances in evidence-based medicine, patient-centered compassionate care, and leading-edge information technology, such as electronic medical records and e-prescriptions. Front Desk will provide outstanding customer service to potential Health Home Members. The Clerical Representatives will act as an intermediary between providers and members - serving in numerous roles such as educator, evaluator, service coordinator, community resource researcher and assist with patient needs.

Responsibilities:

Responsibilities include:

  • Answer incoming calls and triage them accordingly
  • Handle incoming electronic faxes submitted to the office
  • Sort through mail and paperwork given to the department
  • Scan documents into patients charts and fax out to agencies
Qualifications:
  • High School Diploma or GED
  • 1-2 years customer service experience
  • Proficient in Microsoft Office (Excel & Word)
  • Familiar with ECW is a plus
  • Bilingual English/Spanish preferred

$15.00-$19.00 an hour

Equal Opportunity Employer:

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.