We have other current jobs related to this field that you can find below
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Patient Service Representative
11 hours ago
Westlake Village, United States RadNet Ventura (Rolling Oaks Radiology) Full timeJob Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
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Customer Service Representative
3 months ago
Westlake, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Westlake, OH, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
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Full Time Patient Service Representative
2 months ago
Westlake, United States WellStreet Urgent Care Full timeWe have a full time, front desk/medical receptionist position open at our clinic located at 2209 Crocker Rd, Ste. D; Westlake, OH, 44145.Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job descriptionThe Patient Service Representative is...
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Full Time Patient Service Representative
2 months ago
Westlake, United States University Hospitals Urgent Care Full timeWe have a full time, front desk/medical receptionist position open at our clinic located at 2209 Crocker Rd, Ste. D; Westlake, OH, 44145. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job description The Patient Service Representative...
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Full Time Patient Service Representative
2 months ago
Westlake, United States University Hospitals Urgent Care by Well Full timeJob DescriptionJob DescriptionWe have a full time, front desk/medical receptionist position open at our clinic located at 2209 Crocker Rd, Ste. D; Westlake, OH, 44145. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis. Job descriptionThe...
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Customer Service Representative
2 weeks ago
Westlake, United States Wigs For Kids Full timeBenefits: Flexible schedule Paid time off Competitive Compensation Job Summary: We are seeking a Customer Service Representative to join our team. In this role, you will communicate with professionals in the beauty industry. The ideal candidate is friendly, detail-oriented, a great communicator, and able to conduct productive intake interviews to gain...
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Westlake Village, United States General Home Medical Supply Full timeJob DescriptionJob DescriptionWe are seeking a Warehouse Customer Service Representative to join our team! You will be responsible for providing our patients with drop shipment of our products and help maintain our durable medical equipment warehouse. This full time career opportunity has a Monday through Friday from 8:00am to 5:00pm schedule, and is located...
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Customer Service Representative
3 weeks ago
Westlake, United States Wigs for Kids Inc Part time $13Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with professionals in the beauty industry. The ideal candidate is friendly, detailed oriented, great communicator and able to conduct productive intake interviews...
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Customer Service Representative
3 weeks ago
Westlake, United States Wigs for Kids Inc Full timeJob DescriptionJob DescriptionBenefits:Flexible schedulePaid time offBenefits/PerksCompetitive CompensationPaid Time OffJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with professionals in the beauty industry. The ideal candidate is friendly, detailed oriented, great communicator and able to...
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Customer Service Representative
3 months ago
Westlake, United States Struers ApS Full time** Customer Service Representative** **Job Category****:** Customer Support **Requisition Number****:** CUSTO012359 Showing 1 location **Job Details** **Description** A Customer Service Representative with excellent communication and customer service skills is needed to provide a high level of support to Struers external and internal customers. Struers is...
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Client Service Representative
4 weeks ago
Westlake, United States Fidelity TalentSource LLC Full timeClient Service Representative Fidelity TalentSource is hiring a Client Service Representative – Core Contributions to work at Fidelity in Westlake, Texas or Salt Lake City, Utah. The Role The Client Service Representative is a member of the Core Contributions team and is responsible for the timely and accurately processing and qualification of...
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Client Service Representative
3 weeks ago
Westlake, United States Fidelity TalentSource LLC Full timeClient Service RepresentativeFidelity TalentSource is hiring a Client Service Representative – Core Contributions to work at Fidelity in Westlake, Texas or Salt Lake City, Utah.The RoleThe Client Service Representative is a member of the Core Contributions team and is responsible for the timely and accurately processing and qualification of...
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Client Service Representative
4 weeks ago
Westlake, United States Fidelity TalentSource Full timeClient Service Representative Fidelity TalentSource is hiring a Client Service Representative – Core Contributions to work at Fidelity in Westlake, Texas or Salt Lake City, Utah. The Role The Client Service Representative is a member of the Core Contributions team and is responsible for the timely and accurately processing and qualification of...
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Client Service Representative
4 weeks ago
Westlake, United States Fidelity TalentSource LLC Full timeClient Service Representative Fidelity TalentSource is hiring a Client Service Representative – Core Contributions to work at Fidelity in Westlake, Texas or Salt Lake City, Utah. The Role The Client Service Representative is a member of the Core Contributions team and is responsible for the timely and accurately processing and qualification of...
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Client Service Representative
4 weeks ago
Westlake, United States Fidelity TalentSource LLC Full timeClient Service Representative Fidelity TalentSource is hiring a Client Service Representative – Core Contributions to work at Fidelity in Westlake, Texas or Salt Lake City, Utah. The Role The Client Service Representative is a member of the Core Contributions team and is responsible for the timely and accurately processing and qualification of...
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Customer Service Representative
2 months ago
Westlake, United States IMCD Group Full timeCustomer Service RepresentativeCustomer ServiceRepresentative IMCD US currently has an opening for aCustomer Service Representative. This role is based in our CorporateHeadquarters in Westlake, Ohio. COMPANY BACKGROUND IMCD US is a leadingglobal distribution partner and formulator of specialty chemicals andingredients. An entrepreneurial group founded IMCD...
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Customer Service Representative
2 weeks ago
Westlake, United States IMCD Group Full timeCustomer Service RepresentativeCustomer ServiceRepresentative IMCD US currently has an opening for aCustomer Service Representative. This role is based in our CorporateHeadquarters in Westlake, Ohio. COMPANY BACKGROUNDIMCD US is a leadingglobal distribution partner and formulator of specialty chemicals andingredients. An entrepreneurial group founded IMCD...
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Financial Services Representative
1 day ago
Westlake, Ohio, United States Charles Schwab Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Financial Services Representative to join our team at Charles Schwab. As a key member of our service team, you will play a critical role in helping clients achieve their financial goals.Key Responsibilities:Provide exceptional client service and support to clients through inbound calls,...
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Patient Service Specialist
2 months ago
Westlake, United States Cleveland Clinic Full timeJoin Cleveland Clinic Children's Hospital for Rehabilitation and become a part of one of the most respected healthcare organizations in the world. Cleveland Clinic Children's is consistently recognized as among the best children's hospitals. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and make...
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Financial Services Customer Representative
6 days ago
Westlake, Ohio, United States Fidelity TalentSource LLC Full timePosition Overview:Are you prepared to embark on a rewarding career at Fidelity?If so, consider becoming a vital part of our customer service division. This position necessitates a blend of remote and in-office engagement.Our Career Development program serves as a launchpad for a fulfilling career where you can positively impact the lives of clients....
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Patient Service Representative
2 months ago
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitlePatient Service Representative LocationWestlake FacilityWestlake Medical Campus DepartmentAmbulatory Operations Transition-Regional Operations Job CodeB15028 ShiftDay/Evening Rotation Schedule6:30am-6:30pm Job SummaryProvides a comprehensive, proactive, and "Patients First" experience for our patients and visitors. Demonstrates outstanding customer service skills and uses evolving technology to manage a wide range of patient requests including appointment scheduling, patient registration, way-finding, answering general questions and meeting needs. Always represents Cleveland Clinic in a professional, caring and helpful manner. Ensures stellar and efficient patient experience while reducing financial loss and ensuring compliance. Job DetailsJob Responsibilities:Professionally investigates, triages, and resolves patient issues using the established HEART Model, ensuring patient's visit is an outstanding experience. Proactively assists patients to minimize patient issues.Creates a welcoming and professional environment for our patients and visitors by demonstrating exceptional customer service based upon the expected service behaviors included in Cleveland Clinic's START with Heart model.Proactively manages needs of patients and visitors in our waiting areas, seeking opportunities to interact with patients by actively greeting patients when appropriate, resolving patient issues and providing service recovery.Performs patient registration, pre-visit, insurance verification, scheduling, arrival desk and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.Performs point of service activities: visit preparation, co-pay collection, patient tracking and record tracking ensuring accuracy and an outstanding patient experience.Facilitates billing functions, accurately meeting compliance and organizational quality and productivity standards.Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information.Encourages patient utilization of front-end technology, provides guidance, encouragement, education and hands-on training. Supports front-end technology utilization to promote understanding and comfort level in use by caregivers and providers.Recruits, enrolls, and educates patients on MyChart and Appointment Pass impacting utilization rates and enhancing the patient experience. Processes the workflow for the day.Supports and participates in process improvement efforts.Performs telephone triage.Follows standards and guidelines for telephones etiquette and service when interacting with patients over the phone.Generates staff provider reschedules.Relays staff messaging.Performs screening and scheduling of interpreter services.Effectively collaborates and communicates with clinical staff, i.e. providers, nurses and other support staff.Supports and adheres to compliance policies and procedures.May participate on committees and have a role in other Institute initiatives.May participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance.Other duties as assigned.Education:High School Diploma or GED required.Certifications:None required.Complexity of Work:Ability to perform basic math sufficient to process insurance co-pays.Working knowledge of PC window applications sufficient to input and retrieve data.Ability to partner with others as needed to trouble shoot and resolve general technology issuesAbility to type a minimum of 30 words per minute (assessed at time of application) or demonstrable personal computer keyboard skills is preferred.Knowledge of medical terminology preferredA desire and commitment to provide the highest level of satisfaction in quality service, caring and compassion to patients, their families and visitors.Excellent communication and organizational skills are essential in order to successfully communicate with a diverse patient population and workforce.High level of customer service experience, exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.Interest in learning new technology and troubling shooting to resolve minor technical issues.Easily adapts to changing technology, policies, procedures and processes. Demonstrated interest in process improvement or adopting new processes and or technology.Demonstrated ability to understand and interpret medical insurance information. Critical thinking, decisive judgment, and ability to work independently with minimal supervision in an often hectic environment.Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns.Demonstrated ability to switch from one task to another successfully in a fast-paced, ever changing environment. Work Experience:Minimum two years of patient registration, appointment scheduling, insurance processing or customer service/concierge experience. Demonstrated experience in providing exceptional customer services and conflict resolution.Associate's Degree may substitute for one year of experience.Bachelor's Degree may substitute for the experience requirement. Physical Requirements:Dexterity sufficient to operate a PC and other office equipment.Requires extended periods of standing, walking or sitting.Good visual acuity through normal or corrected vision.Must be able to navigate various locations and function in a fast-paced, hectic environment.Ability to lift and transport up to 25 pounds.Personal Protective Equipment:Follows standard precautions using personal protective equipment as required.The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities