Customer Service Tech Representative
1 month ago
****
****
** Customer Service Tech Representative (684781)**
**Requisition Number**
AMER22461 **Employment Type**
Full-time **Location**
Palm Beach Gardens **Job Summary**
Zimmer Biomet is a medical technology leader. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world. We are offering a unique opportunity for people to join ZimVie, a new, independent publicly traded company we are creating through the planned spin-off of our Spine, Dental and Bone Healing businesses in 2022. Unlike most new companies, this one has established brands, customers and over $1B in annual revenue. We have a seasoned leadership team focused on building out an exciting future for ZimVie we hope youll consider being a part of it
The Customer Service Technical Representative provides sales and technical assistance for all products sold by the company. The Representative is communicating with customers primarily by phone, fax, email and internet in an immediate, friendly, professional and efficient manner.
**Principal Duties and Responsibilities**
1. Deliver excellent customer support and assistance to customers in compliance with Biomet3is policies and procedures.
2. Effectively respond to a variety of technical questions relating to our dental products, applications, and competitor information.
3. Maintain current technical/product information as well as professional skills by attending department sponsored training and education.
4. Provide accurate and consistent information to customers with regard to dental technical/product and sales issues
5. Communicate with internal departments including: sales, marketing, manufacturing, inventory, accounting and shipping personnel as needed for the purpose of providing excellent service to our customers.
6. Assist clients with case planning and ordering by effectively utilizing detailed knowledge of our products and procedures.
7. Provide feedback to management regarding customer concerns etc. to help improve sales and service.
8. Provide strong attention to detail, team collaboration, attendance and punctuality.
9. Maintains confidentiality when working with secure data such as credit card transactions and patient information.
10. Performs related duties as required **Expected Areas of Competence**
- Must have strong knowledge of dental terminology and procedures
- Strong customer service skills, Ability to communicate internally as well as externally with Dentists and staff
- Ability to work in a call center environment
- Must have demonstrated organization and follow up skills
- Knowledge of Microsoft Office, Outlook, Word, and Excel required. Knowledge of Oracle order processing systems preferred.
- Ability to read manuals in English and research information using on line tools
- Write routine reports and correspondence.
- Ability to communicate clearly on the phone and before groups of customers or employees of the organization
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Bilingual Spanish/English a plus **Education/Experience Requirements**
HIGH SCHOOL PLUS One year certificate from vocational/Dental program i.e. Dental Assisting Certificate or Dental Lab Certificate; plus 1-3 years related work experience or equivalent combination of education and experience **Additional Information**
As a Zimmer Biomet ZimVie team member, we want you to feel included, respected, empowered, and celebrated. This is why we offer competitive salaries and benefits, as well as employee recognition and career enrichment opportunities.
EOE/M/W/Vet/Disability
[ ] [ ] (Please note: this link will open the page in a new browser window.) [ ] [ ] (Please note: this link will open the page in a new browser window.)
We have other current jobs related to this field that you can find below
-
Customer Service Agent at Customer Service
4 weeks ago
Boynton Beach, United States Customer Service Full timeJob DescriptionJob DescriptionAbout Us:Safe Ship Moving Services is a leading moving brokerage dedicated to providing top-notch service and support to our clients. We specialize in state-to-state household goods moves, ensuring a smooth and stress-free experience. Our team is composed of highly motivated professionals who thrive in a fast-paced and dynamic...
-
Customer Service and Sales Representative
1 week ago
Palm Beach Gardens, United States New Palm Innovations Full timeJob DescriptionJob DescriptionAt New Palm Innovations, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...
-
Customer Service and Sales Representative
1 week ago
Palm Beach Gardens, United States New Palm Innovations Full timeJob DescriptionJob DescriptionAt New Palm Innovations, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...
-
Palm Beach Gardens, United States New Palm Innovations Full timeJob DescriptionJob DescriptionAt New Palm Innovations, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...
-
Customer Service Representative
1 week ago
Palm Beach Gardens, United States New Palm Innovations Full timeJob DescriptionJob DescriptionNew Palm Innovations is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service...
-
Customer Service Representative
1 week ago
Palm Beach Gardens, United States New Palm Innovations Full timeJob DescriptionJob DescriptionNew Palm Innovations is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service...
-
Customer Service Representative
1 day ago
Palm Beach Gardens, United States New Palm Innovations Full timeJob DescriptionJob DescriptionNew Palm Innovations is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service...
-
Customer Support at Customer Service
3 weeks ago
Boynton Beach, United States Customer Service Full timeJob DescriptionJob DescriptionSafe Ship Moving Services in Boynton Beach, FL is looking for one customer support to join our 39 person strong team. We are located on 200 Knuth Rd. Our ideal candidate is self-driven, punctual, and reliable.The ideal candidate:Organized in a busy office environment: able to prioritize and multitaskGreat communicator with both...
-
Customer Service Representative
2 weeks ago
Palm Beach Gardens, United States ZimVie US Corp LLC Full timeWe are **ZimVie**, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients’ smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team...
-
Customer Sales Representative
2 weeks ago
Palm Beach Gardens, United States Insight Global Full timePosition: Customer Sales RepresentativeLocation: Palm Beach Gardens, FL$19-$20 Hourly Based On ExperienceDuration: 3 Month Contract with Possible ExtensionLooking to HIRE RIGHT AWAY!!Required Skillsets:3+ years of Customer Service and Client Sales Support experienceGood written & verbal communication skillsProficient in computer programs including Microsoft...
-
Customer Service Representative
2 months ago
Palm Beach Gardens, United States Color Street Full time****Find A Stylist**** Color Street brings revolutionary real nail polish strips to your fingertips through our Independent Stylists. When you connect with an Independent Stylist, youre connecting with a passionate product expert dedicated to giving you the best possible shopping experience and customer service.
-
Branch Licensed Customer Service Representative
4 weeks ago
Palm Beach Gardens, United States The Auto Club Group Full timeIt's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Licensed Customer Service Representatives who can promote ACG products and services, promote...
-
Customer Care Representative
1 week ago
Palm Beach Gardens, United States Lennar Homes Full timeOverview: Welcome Home! Build your career with Lennar: As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everythings...
-
Patient Service Representative
2 weeks ago
Palm Beach Gardens, United States Center For Diagnostic Imaging Full timeRAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you...
-
Customer Service Representative
4 weeks ago
Palm Beach Gardens, United States Sarah Mclendon - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:Sarah Mclendon - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer...
-
Customer Care Representative
3 days ago
Palm Beach Gardens, United States Lennar Homes Full timeIt's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Welcome Home! Build your career with Lennar: As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to...
-
Customer Service Representative
1 month ago
Palm Beach Gardens, United States Lisa Swinson - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Lisa Swinson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you...
-
Customer Service Representative
3 weeks ago
Palm Beach Gardens, United States Veronica Mitchell - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Veronica Mitchell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make...
-
Patient Service Representative
2 weeks ago
Palm Beach Gardens, United States RAYUS Radiology Full timeRAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you...
-
Patient Service Representative
2 weeks ago
Palm Beach Gardens, United States RAYUS Radiology Full timeRAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you...
