Account Manager

3 weeks ago


Bath, United States BS&A Full time

Job Description

Job Description

Who Are We Looking For? BS&A Software, a leader in municipal software solutions, is seeking an Account Manager. Our ideal candidate understands the nuances of local government operations and is passionate about providing exceptional service to our existing customer base. With our company's dedication to evolving and user-centric software, we require a professional adept in maintaining and deepening client relationships, ensuring successful adoption of our latest Cloud-Based offerings. Position: Account Manager What You'll Do: Foster enduring relationships with our current clients, ensuring their needs are met and exceeded. Guide customers through the migration process from license and maintenance agreements to our new cloud-based software solutions. Ensure customers are deriving value from payment processing functionality in collaboration with payment processing partners Collaborate with internal teams to ensure seamless client transitions and to provide feedback on client needs and experiences Develop tailored strategies to enhance client satisfaction and retention Educate and support clients on the full capabilities of our cloud solutions, enhancing their experience and optimizing their operations Maintain accurate and up-to-date client records, using CRM tools like Salesforce to track progress and identify opportunities for additional support Participate in client meetings, webinars, and workshops to stay connected and address any client concerns or questions Regularly update clients on new features and enhancements to our software, ensuring they leverage the full potential of our solutions What You'll Need: 5+ years of experience (ideally) in customer facing role, preferably account management or customer success in the software or governmental sector. Proven track record of maintaining and growing client relationships Strong understanding of cloud-based software solutions and their implementation in a municipal context Excellent communication skills, both verbal and written, with the ability to engage effectively with various stakeholders A proactive and empathetic approach to client service Ability to work collaboratively with cross-functional teams Willingness to travel occasionally (20% of the time) for client meetings and presentations Why BS&A Software? Competitive salary, commission, and bonus structure Comprehensive benefits package, including health insurance and 401K Generous PTO policy A culture that values diversity, inclusion, and balance Continuous learning and development opportunities A supportive and collaborative working environment with opportunities for career growth

How to Apply If

you’re a customer-obsessed professional ready to make a significant impact,

we invite you to apply BS&A Software is proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace.

Powered by JazzHR Pt11JXueMY

#J-18808-Ljbffr


  • Account Manager

    4 weeks ago


    Bath, United States BS&A Full time

    Job DescriptionJob DescriptionWho Are We Looking For?BS&A Software, a leader in municipal software solutions, is seeking an Account Manager. Our ideal candidate understands the nuances of local government operations and is passionate about providing exceptional service to our existing customer base. With our company's dedication to evolving and...

  • Project Manager

    2 days ago


    Bath, United States Muschlitz Excavating, Inc. Full time

    Job DescriptionJob DescriptionProject ManagerMuschlitz Excavating, Inc., a leader in the Site Development and Excavating industry, is looking to add a Project Manager to its team.  The Project Manager will be responsible for overall management of detailed, complex construction projects.  The Project Manager is accountable for all aspects of the project’s...


  • Bath, United States General Dynamics Bath Iron Works Full time

    Job Description: The Sr. Program Cost Analyst is responsible for maintaining and reporting on the financial and contractual health of the New Construction contracts. This includes applying project management principles to assigned projects, as well as day-to-day maintenance of our cost systems and data reporting platforms. The Program Controls team is...

  • Analyst II

    7 days ago


    Bath, United States General Dynamics Full time

    Responsibilities for this Position Analyst II & III, Estimating US-ME-Bath Req ID: 2023-4006 Type: Regular Full-Time Remaining Positions: 5 Post End Date: .. Category: Accounting/Finance Salary Grade: C/D Shift: 1st Overview Become a part of the "Bath-Built is Best-Built" tradition. Bath Iron Works is seeking someone who enjoys a dynamic...

  • Analyst II

    2 days ago


    Bath, United States General Dynamics Full time

    Responsibilities for this Position Analyst II & III, Estimating US-ME-Bath Req ID: 2023-4006 Type: Regular Full-Time Remaining Positions: 5 Post End Date: .. Category: Accounting/Finance Salary Grade: C/D Shift: 1st Overview Become a part of the "Bath-Built is Best-Built" tradition. Bath Iron Works is seeking someone who enjoys a dynamic high-energy,...


  • Bath, United States General Dynamics - Bath Iron Works Full time

    Job DescriptionResponsibilities for this position include: • Plan, organize, and coordinate work of machinist mechanics• Ensure quality and timeliness of work is completed within budgeted and scheduled parameters• Assign and status MACPAC work orders/coordinate operational schedule• Ensure timely movement of material throughout work area, working...


  • Bath, United States General Dynamics Bath Iron Works Full time

    Job Description: Be part of a small Cash Management team responsible for invoicing and collecting over $1B a year. Perform bank reconciliations and develop Cash/Banking reports. Develop various financial analyses and sensitivities considering all elements of cost (labor hours, labor dollars, indirect rates, and material costs). Perform monthly allocations...

  • Analyst II

    7 days ago


    Bath, United States Bath Iron Works Corp Full time

    Job Description Become a part of the "Bath-Built is Best-Built" tradition. Bath Iron Works is seeking someone who enjoys a dynamic high-energy, high-impact environment to join its Estimating team. In this unique role you'll have extensive exposure to our Navy customer, our exciting ships, and the value chain that makes it all happen. The role's core...


  • Bath, United States Motion Recruitment Partners LLC Full time

    Senior Linux Admin/ DOD/ ONSITE IN SJ Morrestown, Pennsylvania Onsite Contract $60/hr - $70/hr The exciting Moorestown, New Jersey team of our DOD client is in need of a highly driven Senior System Administrator to join them. They are leaders in our industry and value innovation, excellence, and continuous improvement. This is a great opportunity in a...


  • Bath, United States Motion Recruitment Partners LLC Full time

    Senior Linux Admin/ DOD/ ONSITE IN SJ Morrestown, Pennsylvania Onsite Contract $60/hr - $70/hr The exciting Moorestown, New Jersey team of our DOD client is in need of a highly driven Senior System Administrator to join them. They are leaders in our industry and value innovation, excellence, and continuous improvement. This is a great opportunity in a...

  • Maintenance Planner

    1 week ago


    Bath, United States Giant Cement Holding Inc Full time

    Job DescriptionJob DescriptionGCHI/Keystone Cement Company manufactures quality Portland and masonry cement that are used in the construction of highways, bridges, and buildings.  GCHI/Keystone Cement, founded in 1928, is located in Bath, Pennsylvania.    GCHI/Keystone is proud of its commitment to environmental responsibility and its...

  • Craft Administrator

    6 days ago


    Bath, United States General Dynamics - Bath Iron Works Full time

    Job Description As a Craft Administrator, it is your duty to administer the current labor agreement and supporting trades on 1st shift, including but not limited to the following: staffing assignments, issuing discipline, coordinating loan agreements, administering the Return to Work process, training management, and working with trade stewards to...

  • Analyst II

    3 weeks ago


    Bath, United States General Dynamics Bath Iron Works Full time

    Job Description: Become a part of the "Bath-Built is Best-Built" tradition. Bath Iron Works is seeking someone who enjoys a dynamic high-energy, high-impact environment to join its Estimating team. In this unique role you'll have extensive exposure to our Navy customer, our exciting ships, and the value chain that makes it all happen. The role's core...

  • Director of Marketing

    3 weeks ago


    Bath, United States BS&A Full time

    Job DescriptionJob DescriptionWho Are We Looking For?BS&A Software, a leader in innovative municipal software solutions, seeks a Marketing Director with a sharp focus on top-of-the-funnel marketing strategies. Your primary objective will be to drive demand and capture the interest of local municipalities through strategic marketing initiatives. You will play...


  • Bath, United States ABE Laboratories LLC Full time

    ABE Laboratories LLC is an accredited Drinking Water testing laboratory in the Lehigh Valley of Pennsylvania. We are seeking a Collector for our laboratory located in Bath, PA. Operating their personal vehicles, Collectors travel to client locations to collect water samples and deliver them to our laboratory. Upon pick up, Collectors are required to document...


  • Bath, United States Realty Resources Management Full time

    JOB SUMMARY Maintenance Technicians require prior construction, carpentry, or maintenance experience. A Maintenance Technician works under general direction within a framework of established procedures, is expected to perform a wide variety of skilled and semiskilled building maintenance and repair work. Judgment and initiative are required in making...

  • Scale Operator

    2 days ago


    Bath, United States Casella Waste Systems Full time

    ## Position Summary The Scale Operator, the face of the facility, is responsible for weighing inbound and outbound materials at the facility, processing outbound Bill of Ladings and ensuring that material is being loaded into the vehicle correlates with the release number provided by the hauler. ## Key Responsibilities + Follows all company standards...


  • Bath, Maine, United States General Dynamics - Bath Iron Works Full time

    Job Description: Responsibilities include:   - Plan, organize, and manage work for Electrical mechanics. - Ensure safe work conditions and adherence to safety requirements/regulations. - Ensure construction schedule adherence and cost accounting. - Ensure first time quality of all work accomplished. - Assign, status, and manage work orders; coordinate...


  • Bath, Maine, United States General Dynamics - Bath Iron Works Full time

    Job Description: Be part of a small Cash Management team responsible for invoicing and collecting over $1B a year. Perform bank reconciliations and develop Cash/Banking reports. Develop various financial analyses and sensitivities considering all elements of cost (labor hours, labor dollars, indirect rates, and material costs). Perform monthly allocations...

  • Craft Administrator

    6 days ago


    Bath, Maine, United States General Dynamics - Bath Iron Works Full time

    Job Description: As a Craft Administrator, it is your duty to administer the current labor agreement and supporting trades on 1st shift, including but not limited to the following: staffing assignments, issuing discipline, coordinating loan agreements, administering the Return to Work process, training management, and working with trade stewards to resolve...