Submission for the position: Access Services Representative 3

5 months ago

Woodway, United States Baylor Scott & White Healthcare Full time
JOB SUMMARY

The Access Services Representative 3 obtains current and accurate demographics and insurance information in order to register patient, verification of insurance benefits, negotiates and collects patient financial responsibilities. This position provides help on special projects, account maintenance, and reports; serves as a mentor and / or trainer to other employees; and may be accountable for covering supervisory assignments as necessary.

ESSENTIAL FUNCTIONS OF THE ROLE

  • Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.
  • Knows the patient flow processes in each area.
  • Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.
  • Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.
  • Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services.Calculates and collects patient liability due according to financial clearance policies related to existing and/or bad debt accounts.Establishes patient liability and advises patient of deposit requirements per policy.Negotiates payment arrangements with patient where necessary per policy.
  • Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance (ex; wheelchairs), when applicable.
  • Adheres to compliance with regard to order validation, cash policy requirements, Government Payor requirements and patient safety requirements for appropriate patient identification.
  • Relying on assignment, may be accountable for performing cashiering responsibilities according to established policies and procedures and /or verification of all cash deposits.
  • Conducts quality audits, provides help on special projects, account maintenance and reports.
  • Functions as a super-user, formal trainer and subject matter expert of the department.Monitors daily workflows and notifies management of trends.Communicates trends and monitors work flow for an optimum patient experience.Relying on assignment, may serve in an interim position covering supervisory assignments
KEY SUCCESS FACTORS
  • 2 year of healthcare or customer service experience or education equivalency required.
  • Proven ability to problem-solve, perform critical thinking.
  • Proven to have good listening and communication skills, and professional telephone etiquette.
  • Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.
  • Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
  • Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
  • Excellent data entry, numeric, typing and computer navigational skills.
  • Basic computer skills and Microsoft Office.
BENEFITS

Our competitive benefits package includes the following
  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS
  • EDUCATION - Associate's or 2 years of work experience above the minimum qualification
  • EXPERIENCE - 2 Years of Experience

  • Access Services Representative 3

    5 months ago

    Woodway, United States Baylor Scott & White Health Full time

    **JOB SUMMARY** The Access Services Representative 3 obtains current and accurate demographics and insurance information in order to register patient, verification of insurance benefits, negotiates and collects patient financial responsibilities. This position provides help on special projects, account maintenance, and reports; serves as a mentor and / or...

  • Submission for the position: Gastroenterology Technician 2

    3 weeks ago

    Woodway, United States Baylor Scott & White Healthcare Full time

    About UsAt Baylor Scott & White Health, we support the well-being of people, families, and communities. Baylor Scott and White is Texas' largest not-for-profit healthcare system, encouraging you to live well.Our Core Values are:We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it...

  • Submission for the position: Gastroenterology Technician 2

    2 weeks ago

    Woodway, United States Baylor Scott & White Healthcare Full time

    About Us At Baylor Scott & White Health, we support the well-being of people, families, and communities. Baylor Scott and White is Texas' largest not-for-profit healthcare system, encouraging you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it...

  • Submission for the position: Sterile Processing Tech 2

    4 weeks ago

    Woodway, United States Baylor Scott & White Healthcare Full time

    JOB SUMMARY The Sterile Processing Technician 2 performs a variety of duties associated with cleaning, sterilization, processing, organizing and distributing patient equipment, instruments, supplies and products used in the care and treatment of patients. May serve as a resource to Sterile Processing Technician 1 staff. ESSENTIAL FUNCTIONS OF THE...

  • Warehouse Representative

    4 weeks ago

    Woodway, United States Rasa Floors & Carpet Cleaning LLC Full time

    Come join our fun, fast-paced, passionate and customer service-oriented team! We are a successful, fun, and family-oriented flooring company that offers same-day and next-day installations, extended service hours, lifetime carpet labor warranty, and more! We are looking to hire positive, upbeat, professional, and dedicated employees. We were founded in 1994,...

  • Customer Care Representative

    2 months ago

    Woodway, United States Amplifon Full time

    Job Description We're looking for a driven individual who is passionate about helping others to become our next Customer Care Representative! As a Customer Care Representative, you are the customer's first point of contact when they call in to our call center to make an appointment at one of our clinics. Your passion for providing outstanding customer...

  • Funeral Ambassador Representative

    3 weeks ago

    Woodway, Texas, United States Park Lawn Memorial Group, LLC. Full time

    The Park Lawn Memorial Group, LLC. is seeking a Funeral Ambassador to join our team in Waco, Texas. As a Funeral Ambassador, you will play a vital role in providing exceptional service to client families and their guests.Job SummaryWe are looking for a highly motivated and detail-oriented individual to serve as a Funeral Ambassador. In this role, you will be...

  • Customer Service Advocate

    7 months ago

    Woodway, United States Amplifon Full time

    Job Description We're looking for driven individuals who are passionate about helping others to join our growing team as Customer Service Representatives! As a Customer Service Representative, you are the customer's first point of contact, whether you're connecting through inbound or outbound calls. Your passion for providing outstanding customer service...

  • Club Pilates

    3 months ago

    Woodway, United States Club Pilates Full time

    Sales Associate  COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. POSITION:  The purpose of the Sales...

  • Food Service Associate

    1 day ago

    Woodway, Washington, United States Hat Creek Burger Company Full time

    Join Hat Creek Burger Company as a Customer Experience Representative">We are seeking a highly motivated and positive individual to join our team as a Customer Experience Representative in Woodway, TX. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to all guests. Your primary goal will be to...

  • Bilingual Customer Care Representative

    1 day ago

    Woodway, United States Amplifon Full time

    Job DescriptionAmplifon Americas, parent company to Miracle-Ear, a world leader in hearing health care, has a strong demand for diverse, authentic, creative, and versatile talent for our Customer Care Representative. We are looking for someone who is forward-thinking to help us strive towards everyday excellence while focusing on customer devotion and...

  • Parts Procurement Representative

    3 weeks ago

    Woodway, Texas, United States Crown Equipment Full time

    Job SummaryCrown Equipment Corporation is seeking an experienced Parts Procurement Representative to join our team. This individual will be responsible for sourcing and procuring parts and materials, as well as providing excellent customer service.Responsibilities- Source and procure parts and materials from vendors- Maintain accurate inventory levels and...

  • Sales and Membership Development Representative

    4 days ago

    Woodway, Washington, United States StretchLab Waco Full time

    Job Title: Evening/Weekend Front Desk/Sales AssociateWe are seeking an Evening/Weekend Front Desk/Sales Associate to join our team at StretchLab Waco.Job SummaryThis is a part-time opportunity that requires working 3-4 evening shifts (3 PM - 7 PM) and one Saturday shift (10 AM - 3 PM). The ideal candidate will possess excellent sales, communication, and...

  • Waco Travel Radiology Tech Position

    3 weeks ago

    Woodway, Texas, United States Convergence Medical Staffing Full time

    Seeking a skilled Radiology Technologist for an evening shift position at Baylor Scott & White Medical Center - Pflugerville in Waco, Texas.We value transparent communication, quick response, and personable service that helps professionals meet their goals. Our mobile app allows travelers to search for jobs and upload information quickly. Online...

  • Food Service Worker

    4 weeks ago

    Woodway, United States Compass Group Full time

    TouchPoint We are hiring immediately for a full time FOOD SERVICE WORKER position.Address: Ascension Providence Waco - 6901 Medical Parkway, Waco, TX 76712 Note: online applications accepted only.Schedule: Full time schedule. Weekdays 6:00 am - 2:30 pm and 12:00 pm - 8:30 pm every other weekend. More details upon interview. Requirement: Food handling and...

  • HVAC Service Professional

    3 weeks ago

    Woodway, Texas, United States Aire Serv Heating and Cooling Full time

    About the RoleWe are seeking highly skilled and motivated HVAC service technicians to join our team at Aire Serv Heating and Cooling. As an HVAC service professional, you will be responsible for providing top-notch service to our customers, ensuring their comfort and satisfaction.Key ResponsibilitiesDiagnose, repair, and maintain HVAC equipment for...

  • Warehouse Operations Supervisor Position

    3 weeks ago

    Woodway, Texas, United States BD Holt Company Full time

    Job Summary:The BD Holt Company is seeking an experienced Warehouse Operations Supervisor to oversee the daily operations of our parts department. This role requires a strong leader who can manage and motivate a team, ensure efficient warehouse operations, and drive business results.About the Role:We are offering a competitive salary range of $70,000 -...

  • Route Service Delivery Driver

    3 weeks ago

    Woodway, United States BlueTriton Brands Full time

    Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. Job Description The Route Service Delivery Driver’s...

  • FOOD SERVICE WORKER

    7 days ago

    Woodway, United States TouchPoint Full time

    Job DescriptionJob Description TouchPoint We are hiring immediately for full time FOOD SERVICE WORKER positions.Address: Ascension Providence - 6901 Medical Parkway, Waco, TX 76712 Note: online applications accepted only.Schedule: Full time schedule. Monday - Friday, 6:00 am - 3:00 pm. Must be able to work every other weekend. More details upon...

  • Team Member Representative

    2 weeks ago

    Woodway, Texas, United States Chicken Salad Chick Full time

    Overview of the RoleWe are looking for a highly motivated and enthusiastic Team Member to join our team at Chicken Salad Chick. As a Team Member, you will be an essential part of providing excellent customer service and ensuring a welcoming environment for our guests.Key ResponsibilitiesProvide exceptional customer service by greeting guests, taking orders,...