Patient Services Representative

6 months ago


West Bloomfield, United States Beaumont Urgent Care Full time
We have a PRN (as needed), front desk/medical receptionist float position open. This position would require travel to our West Bloomfield, Bloomfield Hills, Bloomfield Township, and Novi locations.

Scheduling is tentative 8am - 8pm, 1-2 shifts/week for PRN on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.

Job description

The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Beaumont Urgent Care experience.

Responsibilities:

  • Greet patients and provide instructions to all visitors in a polite and professional manner
  • Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes
  • Maintain the readiness of the Beaumont Urgent Care reception area
  • Perform clerical tasks and adhere to established policies and procedures
  • Determine and collect each patient's financial responsibility
  • Assist the practice manager and other staff as required
  • Provide overall support for Physicians and office operations
  • Obtain and document patient history
  • Understand and enforce standard healthcare regulatory requirements
  • Collect and maintain all patient and business documents while maintaining confidentiality
  • Perform office procedures including all general administrative duties
  • Document Electronic Medical Record (EMR) all medical interventions
  • Assure HIPAA and OSHA compliance
  • May be asked to travel to nearby Beaumont Urgent Care locations to support the staff
Minimum Qualifications:
  • High school diploma or equivalent.
  • Prefer at least one year experience in a medical office or emergency room setting.
  • Urgent care experience preferred, but not required.
  • Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays.
  • Experience with insurance eligibility and co-pay determination preferred but not required.


INDBUC

  • Bloomfield, New Jersey, United States RWJBarnabas Health Full time

    Job Title: Patient Services RepresentativeJob Summary:The Patient Services Representative plays a vital role in ensuring patient satisfaction and efficient operations at RWJBarnabas Health. This position works closely with physicians, managers, and support staff to prepare for patient visits, triage practice calls, schedule appointments, and perform routine...


  • West Bloomfield Township, United States Disability Solutions Full time

    Description:GENERAL SUMMARYThe Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service...


  • West Chester, Pennsylvania, United States ChesPenn Health Services Full time

    About ChesPenn Health ServicesChesPenn Health Services is a network of community health centers dedicated to providing quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children. Our mission is to create a healthcare home for every person living in the communities we serve.Job SummaryWe are seeking a...


  • West Nyack, New York, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at UnitedHealth Group. As a Patient Services Representative, you will be responsible for providing exceptional customer service to our patients, ensuring a positive experience from the moment they walk in the door.Key ResponsibilitiesRegister...


  • West Bloomfield, United States Beaumont Urgent Care Full time

    We have a PRN (as needed), front desk/medical receptionist float position open. This position would require travel to our West Bloomfield, Bloomfield Hills, Bloomfield Township, and Novi locations. Scheduling is tentative 8am - 8pm, 1-2 shifts/week for PRN on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly...


  • West Harrison, United States Summit Health Inc Full time

    Essential Job functions:Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures. Ensure appropriate action was taken in a timely manner. Answer the telephone promptly and dea Patient, Representative, Customer Service, Service, Nurse Manager, Retail, Healthcare, Scheduling


  • Bloomfield, United States Premier Health Consultants, LLC Full time

    The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met, regardless of age or gender, on a continuing basis by perfo Customer Service Representative, Customer Service, Representative, CSR, Retail, Healthcare, Patient


  • West Bloomfield Township, MI, United States Solaris Health Holdings LLC Full time

    Description:GENERAL SUMMARYThe Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service...


  • West Orange, United States Summit Health Inc Full time

    Patient Service Representative. Essential Job functions:Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. Maintains an efficient patient flow through the registration process and provides excell Patient Services, Representative, Patient, Customer Service, Office Supervisor, Healthcare


  • West Bloomfield, United States Domino's Pizza LLC Full time

    Company DescriptionJob Description We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking...


  • West Chester, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn...


  • Bloomfield, United States Premier Health Consultants Full time

    Job Type Full-time Description Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient's customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below. The CSR position is extremely...


  • West Chester, United States University of Cincinnati Health Full time

    At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-c Patient Services, Representative, Patient, Healthcare


  • West Jordan, United States Intermountain Healthcare Full time

    Job Description: You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You...


  • West Chester, United States PeopleShare Inc Full time

    A medical billing company in West Chester, PA is seeking a Patient Solutions Customer Service Representative! Patient Solutions Customer Service Representative Job Details: Schedule: Monday-Friday normal business hours, and every 3rd Saturday Pay Rate: $18.00/hr Patient Solutions Customer Service Representative Job Description: Make outbound calls to...


  • Bloomfield Hills, Michigan, United States Crescent Services Full time

    We are seeking a dedicated and professional Customer Service Representative to join our team at Crescent Services. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide prompt and courteous service to guests,...

  • Patient Representative

    4 months ago


    West Harrison, United States Sun River Health Full time

    Job DescriptionSun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland,...


  • West Valley City, United States Intermountain Healthcare Full time

    Job Description:Hours are Monday-Wednesday 700-330, Thursday 700-100, Friday 700-500.You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees)...

  • Speech Therapist

    4 weeks ago


    West Orange, New Jersey, United States Patient Care Full time

    Job Summary: We are seeking a skilled Speech Therapist to join our team at Patient Care. As a Speech Therapist, you will be responsible for assessing and evaluating patient care needs related to treating speech and language disorders, and functional training in communication, swallowing, and cognitive impairments.Key Responsibilities:Provides services within...

  • Patient Representative

    5 months ago


    West Harrison, United States Sun River Health Full time

    Job Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland,...