Patient Service Representative

3 weeks ago


West Orange, New Jersey, United States Kessler Institute for Rehabilitation - West (West Orange) Full time
Job Title: Patient Service Representative

Kessler Institute for Rehabilitation - West (West Orange) is a reputable rehabilitation hospital committed to providing excellent patient care and services. As a patient service representative, you will play a crucial role in ensuring that patients receive timely and efficient support throughout their treatment journey.

Your responsibilities will include greeting patients, answering phone calls, processing patient intake, and verifying insurance coverage. You will also be responsible for scheduling appointments, maintaining calendars, and supporting therapists and therapy assistants as needed.

Main Responsibilities:

  • Welcome patients and respond to inquiries in a professional and courteous manner
  • Process patient data entry, verify insurance coverage, and obtain pre-authorization for treatments
  • Schedule patient appointments and maintain up-to-date calendars
  • Assist with front office operations, including cash handling and fund deposits
  • Collaborate with therapists and therapy assistants as needed

Requirements:

  • Bachelor's degree or equivalent required; relevant field preferred
  • Proven customer service experience essential for success in this role
  • Prior medical office experience necessary for this position

Estimated Salary Range: $40,000 - $60,000 per annum, depending on qualifications and experience



  • West Orange, New Jersey, United States Nirvana Healthcare Management Services Full time

    About Nirvana Healthcare Management ServicesWe are a leading provider of healthcare management services, dedicated to delivering exceptional care and support to our patients and clients.Job Description:This is a full-time position requiring 37.5 hours per week, Monday through Sunday 9am-5pm (rotating weekends) with one late night shift per...


  • East Orange, New Jersey, United States Centers for Advanced Urology Full time

    Job OverviewWe are seeking a highly skilled Patient Service Representative to join our team at Centers for Advanced Urology. This role is ideal for individuals who enjoy providing exceptional customer service and ensuring a seamless patient experience.The successful candidate will have excellent communication skills, both written and verbal, and be able to...


  • West Orange, New Jersey, United States Nirvana Healthcare Management Services Full time

    ResponsibilitiesIn this critical position as a Patient Engagement Representative, you will work closely with healthcare providers to optimize smart scheduling and patient office flow. Your primary responsibilities will include:Confirming appointments 24 hours prior to the scheduled timeVerifying patient demographics and insurance informationUpdating patient...


  • West Orange, New Jersey, United States Nirvana Healthcare Management Services Full time

    As a Healthcare Customer Service Representative at Nirvana Healthcare Management Services, you will be responsible for providing exceptional support to patients and healthcare providers. This role requires strong communication skills, both verbal and written, as well as the ability to multitask and prioritize tasks effectively.The ideal candidate will have a...


  • West Orange, New Jersey, United States Kessler Institute for Rehabilitation - West (West Orange) Full time

    Company OverviewKessler Institute for Rehabilitation - West (West Orange) is a leading provider of inpatient physical rehabilitation services. Our state-of-the-art hospital is dedicated to helping patients recover from severe or traumatic injuries.


  • West Orange, New Jersey, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are seeking a Customer Service Representative to join our team in West Orange. As a valued member, you will be responsible for:Greeting customers and providing them with a positive experience;Taking customer orders using our technology and Point of Sale System;Cleaning, preparing, and maintaining the front of the store to create a...


  • West Orange, New Jersey, United States Burlington Full time

    At Burlington, we're committed to providing a world-class shopping experience for our customers. We're seeking a highly motivated and customer-focused Customer Service Representative to join our team.Key Responsibilities:Deliver exceptional customer service with a positive, professional attitudeAccurately and efficiently process transactions on the sales...


  • West Nyack, New York, United States Integrated Medical Professionals, PLLC Full time

    **Job Description:** Patient Service Representative I is responsible for providing top-notch customer service and ensuring a seamless patient experience at Integrated Medical Professionals, PLLC.**Essential Job Functions:Greet patients and visitors in person or over the phone.Maintain a clean and organized front desk area.Register new patients and update...


  • West Orange, New Jersey, United States Nirvana Healthcare Management Services Full time

    About Nirvana Healthcare Management ServicesWe are a dynamic healthcare management services provider seeking motivated individuals to join our Client Communication Call Center team as a Call Care Navigator. This role offers an excellent opportunity to provide top-notch customer service and contribute to improving patient outcomes.ResponsibilitiesHandle...


  • East Orange, New Jersey, United States Centers for Advanced Urology Full time

    Job Summary:We are seeking a highly organized and detail-oriented Patient Service Representative I to join our team at Centers for Advanced Urology. As a key member of our front desk staff, you will be responsible for providing exceptional patient care and administrative support to our urology practice.The ideal candidate will have excellent communication...


  • Orange, New Jersey, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled and enthusiastic individual to provide exceptional customer service at Domino's Pizza LLC.About the Role:Greet customers in a friendly and engaging manner, ensuring a positive experience throughout their visit.Accurately take customer orders using our technology and Point of Sales...


  • Orange, New Jersey, United States Wal-Mart Stores , Inc. Full time

    **Job Overview**We are seeking a highly skilled and customer-focused Cashier and Customer Service Representative to join our team at Walmart. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.About YouWe are looking for...


  • West Orange, New Jersey, United States CVS Health Full time

    As a Retail Store Associate at CVS Health, you'll have the opportunity to make a positive impact on customers' lives every day. Your key responsibilities will include:Delivering exceptional customer service by listening actively, responding promptly, and showing empathy towards customersSupporting opening and closing store activities, including stocking...


  • West Orange, New Jersey, United States Mosquito Hunters Full time

    Join Our TeamWe're looking for a highly motivated and detail-oriented individual to join our team as a Mosquito Control Field Technician. As a key member of our team, you will have the opportunity to develop your skills and advance your career in a dynamic and growing industry.Duties and ResponsibilitiesApply mosquito control products to client...


  • West Orange, New Jersey, United States Domino's Pizza LLC Full time

    About the JobAre you passionate about delivering exceptional customer experiences? We're looking for a Customer Service Rep to join our team at Domino's - West Orange. As a valued member of our restaurant team, you'll play a key role in creating a positive and engaging experience for our customers.


  • West Orange, New Jersey, United States H&R Block Full time

    Job DescriptionAs a Tax Associate with H&R Block, you will be responsible for conducting tax interviews with clients, preparing accurate tax returns, and providing exceptional customer service. You will also have the opportunity to grow your tax expertise and develop business growth strategies.


  • East Orange, New Jersey, United States TD Bank Group Full time

    Job Description:The Financial Service Representative is an integral part of our team, responsible for providing top-notch customer experiences, processing financial transactions, and offering expert advice on our products and services. If you're passionate about delivering exceptional results and enjoy working in a dynamic environment, we'd love to hear from...


  • West Orange, New Jersey, United States Five Guys Full time

    Delivering Exceptional Customer Experience">Sheridan Investments is committed to providing a premier Five Guys experience by fostering a culture of ongoing learning, engaging with our staff, and offering exceptional customer service. As a Crew Member at Five Guys, you will receive comprehensive training in cashiering, burger preparation, grilling, and...


  • West Orange, New Jersey, United States AdvoCare Full time

    Job Description:We are seeking a highly skilled and detail-oriented Medical Front Desk Representative to join our team at AdvoCare Lovenheim Pediatrics. The ideal candidate will have excellent customer service skills, effective verbal and written communication skills, and be able to establish and maintain effective working relationships with diverse groups...


  • West Orange, New Jersey, United States Comcast Full time

    Comcast brings together the best in media and technology, driving innovation to create world-class entertainment and online experiences. As a Fortune 50 leader, we set the pace in various innovative businesses, creating career opportunities across a wide range of locations and disciplines.">We are at the forefront of change, moving at an amazing pace thanks...