Reservations Coordinator
2 months ago
As one of the largest providers of hospitality services in the Nation, Global Luxury Suites Division of Churchill Living provides its guests with a diverse suite of services and products to meet any need.
About The Job
The role of Reservations Coordinator is a key member of the reservation team responsible for providing information and taking and verifying reservations.
Days/Hours:
Monday-Friday 9:00am-5:30pm in office. Rotating weekends, evenings, holidays, and legal holidays as scheduled.
Roles and Responsibilities
Discover and reach out to potential sales opportunities by phone, chat, and email
Conduct cold calls to obtain reservations and other benefits
Develop sales/reservations from a wide range of leads and opportunities
Respond to phone and email booking requests
Answer inquiries pertaining to properties
Make and confirm reservations
Maintain records of room availability and guest accounts
Maintain property listings on marketing websites
Manage lead process, verifying all leads are addressed and processed in a timely manner
Perform general administrative and data entry tasks
Support Global sales team as needed
Education/Experience Required
High School Diploma, college degree preferred; experience in reservations/sales; Hospitality background/experience a plus.
Preferred Skills:
Excellent verbal and written communications; customer service or sales experience and hospitality certification a plus.
Location:
This is a hybrid position - working remote as well as from our corporate office in Hawthorne, New Jersey. Training will be conducted in the office.
What We Offer
We are pleased to offer a competitive base salary, medical, short-term disability insurance, paid vacation and sick leave, paid holidays, and 401(k) plan with a company match.
EEO/AA Employer
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