Patient Services Representative
2 weeks ago
Job Description
Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building families offers stimulation, challenge, and personal reward.
If you're a Patient Services Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.
We have an immediate opening for a full-time Patient Services Representative to join our Katy TX team.The schedule is Monday - Friday day hours
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our "job." In general, the Patient Services Representative is responsible for:
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
Schedule appointments
Address customer/patient issues and insure effective short-term and long-term resolution
Provide timely feedback to the practice regarding service failures or patient concerns
Consult with patients regarding their benefits, coverage and financial options
Greet patients and visitors to the office and providing high level of customer service
Skills & Qualifications
What You'll Bring:
Minimum 2 years of applicable work experience
High School diploma required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Experience working in an OB/GYN office is a plus
Strong communication skills, independent worker, detailed-oriented, computer savvy
High level of customer service essential
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
Competitive pay + bonus
Comprehensive training
Medical, dental, vision, and 401(k) matching
Generous paid time off and holidays
Retirement plan
Tuition assistance
Ability to make an impact in the communities we serve
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally.Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the "Apply" button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under "Share This Job" at the top of the screen.
-
Customer Service Representative
3 months ago
Conroe, United States Texas Home Medical, Inc. Full timeJob DescriptionJob Description*** This is not a remote position ***Monday - Friday, 8:30am - 5:30pmWe are looking for a customer-oriented, service representative to help process CPAP and BIPAP orders. The best CSRs are genuinely excited to help customers and referral sources. They’re patient, empathetic, and passionately...
-
Customer Service Representative
4 months ago
Conroe, United States Conquest Drilling Fluids Full timeWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders modifications and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...
-
Patient Services Coordinator
2 days ago
Conroe, Texas, United States SMI IMAGING LLC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Specialist to join our team at SMI Imaging LLC. As a Patient Services Specialist, you will play a critical role in ensuring the smooth operation of our outpatient radiology practice.Key ResponsibilitiesAdministrative Support: Provide administrative support to our radiologists...
-
Hospitality Service Representative
2 weeks ago
Conroe, Texas, United States Hilton Hotels & Resorts Full timePosition Overview:As a Hospitality Service Representative, your primary role will be to warmly welcome and register guests while ensuring a seamless check-out process. Your contributions will be vital in upholding the hotel's commitment to exceptional guest experiences and financial success.Key Responsibilities:1. Greet and assist guests during their arrival...
-
Patient Services Coordinator
2 weeks ago
Conroe, Texas, United States Doctors Urgent Care LLC Full timeJob OverviewPosition Title: Medical ReceptionistReports to: Office Manager and Healthcare Providers POSITION SUMMARY:The Medical Receptionist plays a crucial role in ensuring that patients receive outstanding service and support. Under the general supervision of the Office Manager and Providers, this position is responsible for a variety of tasks that...
-
Hospitality Service Representative
2 weeks ago
Conroe, Texas, United States Hilton Hotels & Resorts Full timePosition Overview:As a Hospitality Service Representative, your primary responsibility will be to warmly welcome and register guests while ensuring a smooth check-out process. This role is essential in our commitment to providing exceptional customer service and enhancing financial success.Key Responsibilities:1. Greet and assist guests upon arrival,...
-
Hospitality Service Representative
1 week ago
Conroe, Texas, United States Hilton Hotels & Resorts Full timePosition Overview:As a Hospitality Service Representative, your primary role will involve welcoming and registering guests while ensuring a smooth check-out process. This position is vital in maintaining the hotel's commitment to exceptional guest experiences and financial success.Key Responsibilities:1. Greet and assist guests upon arrival, providing a warm...
-
Patient Services Coordinator
1 week ago
Conroe, Texas, United States Progressive Pain and Rehabilitation Full timePosition OverviewBenefits Offered:401(k) PlanDental CoverageHealth InsurancePaid Time OffVision CoverageAbout Progressive Pain & Rehabilitation: We are a newly established, privately owned pain management clinic dedicated to serving the surrounding community. Our esteemed physician, Dr. Edward A Nash, has over 15 years of experience in the Houston area and...
-
Customer Service Representative
5 days ago
Conroe, Texas, United States National Guard Employment Network Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at National Guard Employment Network. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a smooth sales process, and building strong relationships with our clients.Key...
-
Customer Service Representative
3 days ago
Conroe, Texas, United States Nick Nazar - State Farm Agent Full timeJob Description**Position Overview:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in promoting our premier insurance and financial service products to clients.Responsibilities:Build and maintain strong relationships with...
-
Customer Service Representative
2 days ago
Conroe, Texas, United States Nick Nazar - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Nick Nazar - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional customer experiences and promoting our premier insurance and financial service products.Key...
-
Patient Advocate
2 months ago
Conroe, United States Nexus Health Systems Full timePOSITION SUMMARYThe Patient Advocate is responsible for the patient experience during the patient's stay at Nexus Children's Hospital-NCS. JOB SPECIFIC RESPONSIBILITIES:Assures a secure and comforting welcome to the patient support person upon admission.Contact families and/or patients one (1) day before admission to introduce your role and review the...
-
Patient Registration Specialist
2 days ago
Conroe, Texas, United States HCA Houston Healthcare Conroe Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Registration Specialist to join our team at HCA Houston Healthcare Conroe. As a key member of our healthcare team, you will be responsible for ensuring the timely and accurate registration of patients, as well as verifying insurance coverage and obtaining necessary signatures.Key...
-
Veterinary Customer Service Representative
10 hours ago
Conroe, Texas, United States Animal Emergency Clinic of Conroe Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Animal Emergency Clinic of Conroe. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.Key ResponsibilitiesClient Communication: Greet clients and their pets...
-
Customer Service Representative
5 days ago
Conroe, Texas, United States ASAP Personnel Full timeJob SummaryASAP Personnel is seeking a highly skilled and motivated Assistant Property Manager to join our team. As a key member of our property management team, you will be responsible for providing exceptional customer service, leasing apartments, and managing administrative tasks.Key ResponsibilitiesLeasing:Demonstrate and apply product knowledge to...
-
Inpatient Patient Advocate
2 weeks ago
Conroe, Texas, United States Houston Methodist The Woodlands Hospital Full timePosition Overview: The Inpatient Patient Advocate at Houston Methodist The Woodlands Hospital plays a crucial role in representing patient interests, effectively conveying the hospital's values, policies, and services to patients, their families, and visitors. This role is integral in addressing and resolving issues to enhance patient and family...
-
Patient Advocate
2 months ago
Conroe, United States Nexus Health Systems Full timePOSITION SUMMARY The Patient Advocate is responsible for the patient experience during the patient's stay at Nexus Children's Hospital-NCS. JOB SPECIFIC RESPONSIBILITIES: Assures a secure and comforting welcome to the patient support person upon admission. Contact families and/or patients one (1) day before admission to introduce your role and review the...
-
Patient Advocate
2 months ago
Conroe, United States Nexus Children's Hospital Full timeJob DescriptionJob DescriptionPOSITION SUMMARYThe Patient Advocate is responsible for the patient experience during the patient's stay at Nexus Children's Hospital-NCS. JOB SPECIFIC RESPONSIBILITIES:Assures a secure and comforting welcome to the patient support person upon admission.Contact families and/or patients one (1) day before admission to...
-
FT Patient Access Representative II
2 months ago
Conroe, United States Memorial Hermann Health System Full timeAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...
-
FT Patient Access Representative II
2 months ago
Conroe, United States Memorial Hermann Health System Full timeAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...