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Patient Service Representative

3 months ago


Brighton, United States Integrated Dermatology Full time

Company DescriptionIntegrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.Job DescriptionOur busy dermatology practice is seeking a patient service representative to join our team This position should be flexible to fit the dynamic needs of the clinic on a daily basis. Duties: Patient scheduling, reminder calls, and follow-up appointment schedulingChecking patients in, verifying insurance, as well as updating patient demographics in EMRUnderstanding and ability to check insurance referrals, authorizations, eligibility, deductibles, out-of-pocket and co-insurance detailsFiling, faxing, scanning, general clerical workKnowledge and desire to navigate practice website and follow up patient inquiries from websiteCommunicating with patients via phone as well as office emailQualifications: The ability to understand and differentiate between patient insurances; commercial plans vs MedicareHave integrity and accuracy when entering and reporting numbers, names and resultsMust have strong computer and technology skillsStrong oral, written and interpersonal communication skills with patients, providers and coworkersMaintain a professional presenceDemonstrate patient advocacy and conflict resolution skills for patients of all ages and backgroundsPositive attitude to contribute to the existing environment in the office(s)Punctuality is a must; must have reliable transportationMust be dependable and flexible during clinic hoursMust be a team player, able and willing to follow directions and eager to learnEducation:High School Diploma or equivalent GED is requiredExperience:1+ years in a Medical Administrative position is requiredPay:Pay starts at $20.00 and increases with experienceQualificationsAdditional InformationAll your information will be kept confidential according to EEO guidelines.Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.