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Part-Time Client Service Representative
2 months ago
**B** **l** **uePearl** **Pet Hospital** **in St. Cloud** **is** **looking for an** **energetic, people and pet loving individual interested in veterinary medicine for our Part-Time Veterinary Receptionist opening**
+ Are you an excellent customer service professional?
+ Do you offer guidance, comfort, and support?
+ Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals?
If you are seeking an opportunity with a team that inspires growth working in a collaborative environment, we want to hear from you.
At BluePearl Pet Hospital, our Veterinary Receptionists are imperative to the success of our hospital. In this position, you are the first BluePearl Associate that the client sees. You will ensure that each client receives the care and attention that they need. You will need to be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients.
**As a Veterinary Receptionist:**
+ You will greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement.
+ You are always offering a friendly smile, strong eye contact and an approachable demeanor.
+ You are a compassionate listener.
+ You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.
+ You will assessimmediatelyupon arrival each clients rare need, as well as the pets general condition.
+ You willdeterminewhether an emergency arrival is a stat versus standard emergency.
+ You will respond to non-patient calls or visitors and connect them to theappropriate teammember.
+ Youare responsible forconfirming all appointments inadvanceensuring clients receiveaccurateinformation about preparing their pet for the appointment.
+ You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.
+ You serve as a liaison between clients and service agencies during handling of petremainsby ensuring a complete,accurate, and compassionate process.
**Why** **BluePearl** **?**
+ We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
_BluePearl_ _is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity_ _employer_ _and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need_ _assistance_ _or_ _an accommodation_ _during the application process because of a disability, it is available upon request. The company is pleased to provide such_ _assistance_ _, and no applicant will be penalized_ _as a result of_ _such a request. We are an Equal Opportunity Employer and a Drug Free Workplace._
