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Store Manager

1 month ago


Midlothian, United States Home Depot Full time

Store Managers (SMs) are accountable for leading profitable operations of their store. They are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance. SMs achieve profitability by coaching and developing associates to drive sales through excellent customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends, and executing effective game plans for improvement. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. They should take an active role in all aspects of the business, including sales and profit drivers, operational excellence, and the people-side of the business. Establishing a presence in the store by conducting regular store walks, town hall meetings, and staff meetings with associates is essential. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service, and profitability. Key Responsibilities: Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues. Analyze and interpret sales and financial reporting to assess opportunities and provide guidance to store team for improvement. Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service, and profitability opportunities. Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives. Teach, coach, and train store management and associates on operational processes, merchandising standards, and store appearance. Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores. Direct Manager/Direct Reports: Position Reports to District Manager Position has 4-9 Direct reports Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Requires intermittent periods of continuous physical exertion, such as walking, standing, stooping, climbing, and lifting material or equipment. Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: At least 3 years prior merchandising and/or operational experience. At least 3 years leadership experience, preferably in big box retail. Ability to work a flexible, minimum 55 hour weekly schedule. Minimum Years of Work Experience: 2 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. #J-18808-Ljbffr