Current jobs related to Customer Support Analyst - Chandler - Ports America Group

  • Customer Support Specialist

    4 weeks ago

    Chandler, Arizona, United States Ports America Group Full time

    Job Title: Customer Support AnalystThe Customer Support Analyst is the primary point of contact for issue resolution, facilitating the movement of cargo into and out of marine terminals serviced by Ports America Group.Key Responsibilities:Interact with internal and external customers, as well as 3rd parties, to ensure cargo continues to move throughout the...

  • Financial Analyst

    4 days ago

    Chandler, Arizona, United States CommonSpirit Health Full time

    About the Role:CommonSpirit Health is seeking a skilled Financial Analyst to join our team at Chandler Regional Medical Center. As a key member of our Finance Department, you will provide accurate and timely financial information to management by identifying opportunities, collecting and analyzing data, and implementing process...

  • IT Support Analyst

    1 month ago

    Chandler, United States Asahi Kasei Full time

    The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment. We are...

  • IT Support Specialist

    4 weeks ago

    Chandler, Arizona, United States Asahi Kasei Full time

    Job Title: IT Support AnalystWe are seeking an IT Support Analyst to join our team at Asahi Kasei America, Inc. The successful candidate will be responsible for providing technical support and assistance to our employees and customers, ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Provide technical support and...

  • Cybersecurity Analyst

    3 weeks ago

    Chandler, Arizona, United States ClearFocus Technologies Full time

    Job Title: Cybersecurity AnalystWe are seeking a highly skilled Cybersecurity Analyst to join our team at ClearFocus Technologies. As a Cybersecurity Analyst, you will play a critical role in protecting our clients' networks and systems from cyber threats.Job Summary:The Cybersecurity Analyst will be responsible for monitoring and analyzing network traffic,...

  • Financial Analyst

    2 weeks ago

    Chandler, Arizona, United States Zekelman Industries Full time

    {"Job Title": "Financial Analyst", "Job Description": "About Zekelman IndustriesWe are a leading manufacturer of tubular and related products, providing outstanding service to our valued customers.Job SummaryWe are seeking a highly skilled Financial Analyst to join our growing finance team. As a key member of the team, you will analyze our construction...

  • Cybersecurity Analyst

    1 week ago

    Chandler, Arizona, United States ClearFocus Technologies Full time

    Job Title: Cybersecurity AnalystAt ClearFocus Technologies, we are seeking a highly skilled Cybersecurity Analyst to join our team. As a Cybersecurity Analyst, you will be responsible for monitoring and analyzing network traffic, intrusion detection systems, and security events to identify potential threats and vulnerabilities.**Key Responsibilities:***...

  • IT Support Specialist

    1 week ago

    Chandler, Arizona, United States Asahi Kasei Full time

    Job Title: IT Support AnalystWe are seeking an experienced IT Support Analyst to join our team at Asahi Kasei America, Inc. The successful candidate will be responsible for providing technical assistance and training to ensure efficient computer operation, enabling end users to perform their business tasks effectively.Key Responsibilities:Prioritize and...

  • Customer Support Representative

    2 weeks ago

    Chandler, Arizona, United States Schurz Communications Full time

    Customer Support SpecialistOrbitel Communications, LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist.This role is responsible for providing exceptional sales, billing, retention, and technical assistance to both team members and customers.The ideal candidate will possess excellent...

  • Customer Support Specialist

    1 month ago

    Chandler, Arizona, United States Keap CRM Full time

    About the RoleWe're seeking a highly skilled Customer Support Representative to join our team at Keap CRM. As a key member of our support team, you will play a critical role in delivering exceptional customer experiences and providing technical product support to our small business customers.Key ResponsibilitiesHandle inbound calls or chats from customers,...

  • Customer Support Representative

    3 days ago

    Chandler, Arizona, United States Schurz Communications Full time

    At Schurz Communications, we are seeking a highly skilled Customer Support Specialist to join our team.The ideal candidate will be responsible for providing exceptional sales, billing, and technical assistance to our customers and team members.This role requires strong problem-solving skills, the ability to work independently, and a passion for delivering...

  • Customer Support Specialist

    1 month ago

    Chandler, Arizona, United States Crafco Full time

    Job Title: Customer Support CoordinatorCrafco, Inc. is seeking a highly skilled Customer Support Coordinator to join our team at our Corporate Headquarters in Chandler, AZ.The ideal candidate will have a proven track record of delivering exceptional customer service, managing customer orders, and communicating effectively with internal teams. As a Customer...

  • Customer Support Specialist

    2 weeks ago

    Chandler, Arizona, United States Boeing Distribution Services Inc. Full time

    Job Title: Customer Support SpecialistAt Boeing Distribution Services Inc., we are committed to delivering exceptional customer support and services. As a Customer Support Specialist, you will play a critical role in ensuring the timely and accurate delivery of spare parts and provisioning products to our customers.Key Responsibilities:Analyze customer...

  • Customer Support Specialist

    2 weeks ago

    Chandler, Arizona, United States TPD Full time

    Customer Support Engineer OpportunityWe are seeking a skilled Customer Support Engineer to join our team at TPD, a leading workforce solutions provider. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients in the semiconductor industry.Key Responsibilities:Work at customer sites...

  • Customer Support Representative

    3 days ago

    Chandler, Arizona, United States Schurz Communications Full time

    Orbitel Communications, LLC, is seeking a highly motivated individual to fill the role of Customer Support Specialist.This position is responsible for providing exceptional sales, billing, retention, and technical assistance to both team members and customers.The ideal candidate will possess strong problem-solving skills, be able to enhance processes, and...

  • Customer Support Specialist

    2 weeks ago

    Chandler, Arizona, United States Boeing Distribution Services Inc. Full time

    Customer Support SpecialistAt Boeing Distribution Services Inc., we're committed to innovation and collaboration to make a positive impact on the world. Our team is dedicated to delivering exceptional customer service and support, and we're looking for a skilled Customer Support Specialist to join our team.Key Responsibilities:Enter document data into...

  • Customer Support Specialist

    2 weeks ago

    Chandler, Arizona, United States Boeing Distribution Services Inc. Full time

    Job DescriptionAt Boeing Distribution Services Inc., we are committed to delivering exceptional customer service and support. As a Customer Support Specialist, you will play a critical role in ensuring the timely and accurate delivery of spare parts and provisioning products to our customers.Key Responsibilities:Review and analyze customer purchase orders to...

  • Product Analyst

    4 weeks ago

    Chandler, Arizona, United States PrismHR Full time

    Job DescriptionWe are seeking a highly skilled Product Analyst to join our Shared Technology team at PrismHR. As a Product Analyst, you will play a critical role in supporting our Product Managers to provide product coverage and assist with tactical activities related to our core HCM Team.ResponsibilitiesPartner with Product Managers to develop User Stories...

  • Customer Support Specialist

    2 weeks ago

    Chandler, Arizona, United States Boeing Distribution Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Boeing Distribution Services, Inc. This role will be responsible for analyzing supplier and customer data, processing material returns, and resolving delivery issues.Key ResponsibilitiesReview customer purchase orders to assess requirementsProcess and maintain customer...

  • Customer Support Representative

    2 months ago

    Chandler, United States Keap CRM Full time

    We use tools to track, analyze, and personalize your experience and ads, and share data with affiliates. See . We use tools to provide functionality, track, analyze, and personalize your experience, social media and ads, and share data with affiliates. See for details. Click Accept Decline Manage AddThis Sharing Buttons **The Role** As a Customer Support...

Customer Support Analyst

2 months ago

Chandler, United States Ports America Group Full time

** Customer Support Analyst (Customer Service)**

**Job Category****:** Operations **Requisition Number****:** CTACA001457 Showing 1 location **Job Details**

**Description**

The Customer Support Analyst is the first point of contact for issue resolution. This role facilitates the movement of cargo into and out of the marine terminals serviced by Tricor.

**Essential Duties****:**

* The Customer Support Analyst must interact with internal and external customers and 3rd parties to help ensure cargo continues to move throughout the terminal.

* The Customer Support Analyst will utilize phones, email/CRM system to broker important information and requests between all parties involved in each operation.

* This role will also be responsible for identifying areas of improvement and providing suggestions and participating in the improvement process.

* This role will also provide training and support for the customers who use our proprietary management systems.

* The Customer Support Analyst will also provide a basic level of technical support/troubleshooting to our customers and 3rd party groups.

* The Customer Support Analyst will also provide account setup to our customers and 3rd party groups.

* The Customer Support Analyst will need to have a comprehensive understanding of all reports and issue resolution to said system generated reports.

* This role does not have direct reports or management responsibilities, however discretion and risk avoidance are expected.

* This role will be expected to perform within individual, customer and department Key Performance Indicators.

**Minimum Requirements (Education, Experience, Certifications):**

* Minimum of a High school diploma is required

* 0-2 years experience in similar role

* No certifications required

* No advanced degrees required

**As of September 1, 2021: Upon hire, candidates will be required to provide documentation showing receipt of a COVID-19 vaccine subject to requests seeking reasonable accommodation for religious or medical purposes.**

**Knowledge, Skills & Abilities:**

* Patience, attention to detail, problem solving, time management, stress management, clear communication, teamwork, critical thinking, situational awareness, efficient use of computers and web applications

* Position requires understanding and application of proper Customer Support principles

* This position is expected to be held by an individual who can self-monitor and interact with colleagues and customers in a courteous, professional manner

**Working Conditions:**

* Position does not require lifting

* Position requires long periods of sitting and handling a phone and computer

* Willing to interact with customers at all levels of an organization

* Minimal travel (