Bilingual Customer Service and Sales
3 months ago
As a Bilingual Customer Service and Sales Representative at Christian Slayton Insurance Agency, you'll play a pivotal role in providing exceptional customer service, building client relationships, and contributing to the agency's growth. We are seeking a dynamic, fluent bilingual professional who is passionate about helping our diverse clientele with their insurance needs.
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Health Insurance
Hands on Training
Career Growth Opportunities
Responsibilities
- Effectively communicate with clients in both English and Spanish to assess their insurance requirements and provide tailored solutions.
- Provide exceptional customer service by addressing inquiries, resolving issues, and explaining policy details.
- Identify opportunities for cross-selling and upselling insurance products.
- Manage and update client records and policies in our database.
- Collaborate with team members to meet and exceed sales targets.
- Stay updated on insurance products, regulations, and industry trends.
- Participate in ongoing training and development to enhance your skills.
Requirements
- Fluency in both English and Spanish is required.
- Proven customer service and sales experience in the insurance industry is a plus.
- Strong interpersonal and communication skills.
- Ability to build rapport and trust with clients.
- Detail-oriented with excellent organizational and multitasking abilities.
- Proficient in using computer applications and CRM software.
- Insurance industry license is required within the first 90 days of employment.
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