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Technical Product Manager
3 months ago
Job Description
Product Owner for Ansible Automation Platform Service
Product management for providing Ansible Automation Platform as a service
User Experience and Communication
Product lifecycle
Financial charging
Service level management
User engagement
Provide service and/or technical consultation for customers
Ansible community lead for Bosch
Conduct roadshows & meetups
Infrastructure management
Ensure Operational stability
Ensure Security of the operations and service
Capacity management
Technical Lead for RedHat Enterprise Linux Server Service & Cloud Service of Bosch worldwide
Continuous improvement of automation for the installation and maintenance of Linux Operating System and related components in a Large-scale Linux Server infrastructure
Ensure stable, secure and efficient service and operations
Develop API driven automation
Coordinate and collaborate with 1st & 2nd level support, analyze, troubleshoot, and provide solutions for escalated technical issues
Incident, Problem, Change, and Configuration Management
Continuously improve the process where needed
Ensure hardening, patch management and upgrades of Linux Servers is properly done
Address audit findings and IT risks including remediation, progress tracking, status reporting and evidence documentation
Maintain high-availability of systems
Improve monitoring systems
Knowledge in Icinga will be a plus
Prepare and maintain SOP documentations
Consult and collaborate with IT and DevOps teams on security best practices and requirements for Linux/Unix Operating systems in On-Prem/Cloud environments
Perform Host management, Golden image management and Automation for cloud platforms
Coordinate storage, backup and ESX administration
Continuously improve the visibility of the security status of the environment
Participate in Agile meetings
Qualifications
Bachelor's degree in Computer Science, Electrical/Electronics Engineering or similar specialization/technical discipline
Linux Server experience
Minimum 5 years of relevant professional experience and knowledge in the field of Linux server Operations and System engineering with Automation
Experience in managing Linux Servers in a large scale Ubuntu/Debian/RHEL environment with good administration skills
Experience with integrating Linux server infrastructure with Identity providers such as Active Directory and Privilege Access Management
Experience using different patch management solutions (Eg: Satellite, Suse manager, BMC, Big Fix) for large infrastructure at a scale of 10,000+ systems
Ansible & Ansible Automation Platform experience
5 years of experience in Ansible script development
3 years of experience on Ansible Automation Platform
In-depth knowledge of the Ansible Automation Platform infrastructure setup
API driven automation
Creating workflows and scheduled jobs
RBAC management with Identity Management tools
Secrets management with tools from vendors such as Cyberark, Hashicorp, etc…
Experience and comprehensive knowledge in IT security
Knowledge and experience of monitoring systems
Icinga knowledge will be a plus
Good understanding of DevOps principles (e.g., CI/CD, GitOps)
Experience with IT Service Management based on ITIL and industry established quality standards
Knowledge of data analytics tool such as Splunk and/or Power BI will be preferred
Self-driven to work independently in accordance with defined organization standards
Problem-solving mindset to bring continuous improvement for self and the organization
Good communication and coordination skill to ensure client requests and escalations are handled well with a high level of customer satisfactions
Good presentation skills to a cross-cultural audience
Additional Information
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