We have other current jobs related to this field that you can find below
-
Sr. End User Support Specialist
5 days ago
Atlanta, United States RentPath Holdings, Inc. Full time**Sr. End User Support Specialist** at RentPath Atlanta, GA RentPath (a Redfin Company) is looking for an experienced **Sr. End User Support Specialist** to join our team. In this role, you will engage in an encouraging work hard/play hard company culture and become a part of an interesting and charismatic group of professionals who love what they do! As...
-
Sr. Account Specialist
2 months ago
Atlanta, United States Safe-Guard Products International Full timeJob Title: Sr Account Specialist(hybrid) Location: US-GA-Atlanta (Sandy Springs) FLSA: Exempt Job Overview: The Sr. Account Specialist will be the liaison between external clients and internal teams for the defined account. The Sr. Account Specialist will serve as subject matter expert and liaison between the Client and the internal teams, providing...
-
Sr. Account Specialist
4 weeks ago
Atlanta, Georgia, United States The Ladders Full timeJob Title: Sr Account Specialist(hybrid)Location: US-GA-Atlanta (Sandy Springs)FLSA: ExemptJob Overview:The Sr. Account Specialist will be the liaison between external clients and internal teams for the defined account. The Sr. Account Specialist will serve as subject matter expert and liaison between the Client and the internal teams, providing end-to-end...
-
Sr. Account Specialist
2 months ago
Atlanta, Georgia, United States Safe-Guard Products International Full timeJob Title: Sr Account Specialist(hybrid)Location: US-GA-Atlanta (Sandy Springs)FLSA: ExemptJob Overview:The Sr. Account Specialist will be the liaison between external clients and internal teams for the defined account. The Sr. Account Specialist will serve as subject matter expert and liaison between the Client and the internal teams, providing end-to-end...
-
Sr. Account Specialist
2 months ago
Atlanta, United States Safe-Guard Full timeJob Title: Sr Account Specialist(hybrid)Location: US-GA-Atlanta (Sandy Springs)FLSA: Exempt Job Overview:The Sr. Account Specialist will be the liaison between external clients and internal teams for the defined account. The Sr. Account Specialist will serve as subject matter expert and liaison between the Client and the internal teams, providing...
-
Sr. Account Specialist
3 weeks ago
Atlanta, United States Safe-Guard Full timePlease do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Sr Account Specialist(hybrid)Location: US-GA-Atlanta (Sandy Springs)FLSA: Exempt Job Overview:The Sr. Account Specialist will be the liaison...
-
Sr. Account Specialist
4 weeks ago
Atlanta, United States Safe-Guard Full timeJob Title: Sr Account Specialist(hybrid)Location: US-GA-Atlanta (Sandy Springs)FLSA: Exempt Job Overview:The Sr. Account Specialist will be the liaison between external clients and internal teams for the defined account. The Sr. Account Specialist will serve as subject matter expert and liaison between the Client and the internal teams, providing...
-
Sr. IT iQuote Training
1 month ago
Atlanta, United States Omni Inclusive Full timeJD: Reporting to the Sr Manager, IT Consumer Commercial Systems, the Senior iQuote Training & Support Specialist will work as part of a team responsible for developing and delivering training content that satisfies the learning needs of the MachONE Foundation iQuote team and all business partners across the global Consumer network, and the continued support...
-
Contract Specialist
3 months ago
Atlanta, United States Angayut LLC Full timeJob DescriptionJob DescriptionSummaryThe Contract Specialist will be responsible for cradle to grave activities to include pre-award planning, award, and post award functionsThis position is for full time telework based out of Atlanta GA (CDC)Responsibilities. Specific job duties will include but not be limited to:Reviewing Procurement Request (PR) packages,...
-
Sr. Claim Specialist
3 months ago
Atlanta, United States Harrison Gray Search & Consulting Full timeJob DescriptionJob DescriptionHarrison Gray Search has partnered with a leading carrier of specialty insurance products distributed exclusively through wholesale brokers that is seeking a Sr Claim Specialist (Property). Our client has been around for over 35 years and rated AM Best A++ and S&P Global AA+. They strive to create an environment where employees...
-
Contract Specialist
3 weeks ago
Atlanta, United States Integrated Resources, Inc ( IRI ) Full timeJob Title: Contract Development Specialist Duration: 9 Months(Possible extension) Location: Atlanta, GA (Hybrid) Job Summary" The Contract Development Specialist (CDS) will be responsible for utilizing the newly implemented DocuSign contract management system to develop or review contracting documents associated with each New Contracting Request (Client)...
-
Contract Specialist
3 weeks ago
Atlanta, United States Integrated Resources, Inc ( IRI ) Full timeJob Title: Contract Development Specialist Duration: 9 Months(Possible extension) Location: Atlanta, GA (Hybrid) Job Summary" The Contract Development Specialist (CDS) will be responsible for utilizing the newly implemented DocuSign contract management system to develop or review contracting documents associated with each New Contracting Request (Client)...
-
Contract Specialist
3 weeks ago
Atlanta, United States Avacend Inc Full timeResponsibilities for Contract Development Specialist (CDS):Prepare contractual agreements using the DocuSign CLM System, knowing the client’s needs and the ability to fulfil its requirements.Collaborate with legal team of attorneys for completion of the contract process.Choose prepared language appropriate for agreements processed for review.Assure that...
-
Contract Specialist
1 week ago
Atlanta, United States Talantage, LLC Full timeJob DescriptionJob DescriptionJob Title: Contract SpecialistPOSITION SUMMARY: Under the direction of the Finance Director, the individual in this Contract Specialist position is responsible for every phase of contract development from researching the legal regulations to negotiating the terms and preparing the print document. May collaborate with the legal...
-
Contract Specialist
4 months ago
Atlanta, Georgia, United States Defense Logistics Agency Full timeAs a Contract Specialist, you will be responsible for the one or more of the following duties: Responsible for full range of preliminary contracting duties such as acquisition planning, market research, solicitations, negotiations, proposal evaluations, price/cost analysis, and or award contracts. Determines the appropriate type of acquisition strategy and...
-
Contract Administrator Specialist
2 weeks ago
Atlanta, United States Universal Business Solutions Full timeContract Administrator Specialist 10 Month Contract (W2) tlanta, GA (Hybrid) The Contract Development Specialist (CDS) will be responsible for utilizing the newly implemented DocuSign contract management system to verify compliance with all required administrative components of proposed contracts. Hybrid role, candidate MUST be local to Metro...
-
Contract Administrator Specialist
3 weeks ago
Atlanta, United States DKMRBH Inc Full timeJob DescriptionJob DescriptionPosition: Contract Administrator SpecialistLocation: Atlanta, GA 30334 (Hybrid role, candidate MUST be local to Metro Atlanta)The Contract Development Specialist (CDS) will be responsible for utilizing the newly implemented DocuSign contract management system to verify compliance with all required administrative components of...
-
Sr Contract Analyst
7 hours ago
Atlanta, United States Transcend Search & Strategy LLC Full timeWe are partnering with a cutting-edge industry leader to find a dynamic Sr Contract Analyst to support their high-performing Sales Operations team. In this role, you will be a pivotal player in the sales process, collaborating with Sales, Contracting, Finance, Marketing, and other cross-functional teams to ensure smooth execution of new business deals and...
-
Contract Development Specialist
3 weeks ago
Atlanta, United States DKMRBH Inc Full timeJob DescriptionJob DescriptionPosition: Contract Development Specialist Location: Atlanta, GA 30334 Hybrid (Hybrid role, MUST be local to Metro Atlanta)The Contract Development Specialist (CDS) will be responsible for utilizing the newly implemented DocuSign contract management system to develop or review contracting documents associated with each New...
-
Contract Administrator Specialist
3 weeks ago
Atlanta, United States V-Soft Consulting Full timeContract Administrator SpecialistPrimary Location: Atlanta, GeorgiaHybrid positionV-Soft Consulting is currently hiring for a Contract Administrator Specialist for our premier client in Atlanta, Georgia.Education and Experience »Minimum 1 year experience as a contract administrator or in a related role.Bachelor’s Degree in business administration,...
![Cox Enterprises](https://media.trabajo.org/img/noimg.jpg)
Sr Contract Support Specialist
3 months ago
**Primary Location:** 3003 Summit Blvd , Atlanta , GA , US **Sr Contract Support Specialist**
221831 At Cox, were forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and were looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.
We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.
Keep reading to learn more about this opportunity and how you can continue to make your mark with Cox.
The Senior Contract Support Specialist is responsible for researching, analyzing, and trouble-shooting documentation; entering & maintaining accurate dealership information within the company databases; reviewing the accuracy of dealership information and products to ensure contractual compliance prior to and at the end of the contract fulfillment process; partner with internal/external departments to ensure sales contracts are processed; with a high level of accuracy perform quality assurance reviews prior to delivery and cancel contracts at the end of partnership with COX Automotive and the Client; monitor and document all errors made by department personnel providing coaching and/or training when applicable; monitoring department processes, identifying problem areas and partnering with management for adequate solutions; represent the Contract Support team providing knowledge and expertise support for internal/external projects, as well as new initiatives products and tools.
Contract Fulfillment: Ability to read and interpret contractual information received from Sales. Review & analyze said documentation for accuracy & completeness. Enter contractual information into company databases while meeting and/or exceeding department quality & productivity standards. Documents and communicates Contract Support processes as it relates to entering, cancelling and quality reviews.
Escalations: Review pre/post-delivery escalated requests, troubleshoot and follow through until a valid resolution is available ensuring client satisfaction. Follow all issues from assignment to resolve while informing necessary individuals of progress.
Quality Assurance: Timely and accurate review of dealership information, subscription products, pricing, and business requirements. Determines whether the contract should be rejected and reworked or approved and delivered. Notifies the appropriate Customer Service personnel of any defects, discrepancies, and errors found during contract fulfillment, and reviews the information once resolved. Identifies and documents errors made by the Contract Support team, providing coaching and training along with communicating updates of group and individual performance to management.
Flexibility: Remain abreast of all the order fulfillment business rules and exhibited sound judgment when applying flexibility due to the needs of the business and sales.
Problem Solving: Provides second tier of escalated support for the Contract Support team, projects and other departments. Report errors and escalate issues as needed. Resolve customer or departmental issues by effectively analyzing the problem and following through on the appropriate resolution
Decision Making: Empowered to act as manager on duty in the absence of the management team. Able to take action in solving problems while exhibiting judgment and realistic understanding of issues. Ability to use good reason, even when dealing with ambiguity. Use troubleshooting processes to effectively arrive at decisions.
Swivel Chair Effect: Ability to swivel chair and process work items from multiple order fulfillment queues (Contract Entry, QA, Cancellations Escalations and Projects) adhering and applying the appropriate business rules for each request.
Change Management: Flexibility to adjust to accepting change by projecting a positive attitude and open and alternate thinking. This includes changes in organization, duties, processes, schedules, procedures and responsibilities. Additional responsibilities may be assigned as needed to enable the department and company to meet stated objectives.
Update Information: Accurate & timely completion of requests to analyze & update customer & contractual information in company databases, including dealership contact information, products, and pricing. Monitor and ensure compliance with company and department policies, procedures and other state and/or federal regulations and law where applicable
Communications: Immediate response and follow-up to daily correspondence, including questions and concerns initiated by Sales, Dealer Support, Dealer Operations department members, Management, and other internal departments as related, providing exceptional customer service. Notify Regional Directors of pricing discrepancies. Work with Sales Operations to obtain approval where applicable.
Processes & Procedures: Documents and communicates Contract Support processes as it relates to entering, cancelling and quality reviews. Adapt to ongoing procedural changes and provide suggestions for improvements to current processes and procedures. Develop and nurture intra-departmental relationships across Customer Service to increase efficiencies and streamline processes. Keep other internal departments informed and up-to-date when procedures and/or processes change within the order fulfillment department.
Customer Service: Work cooperatively and jointly with all Cox Automotive Media departments to provide outstanding customer service to internal and external customers. This also includes the ability to work as a team and build high morale and commitments to team goals and display positive attitude and willingness to assist where needed. Establish and maintain credibility and rapport in working with Clients Operations, Dealer Support, Sales, and other internal teams as applicable.
Product Knowledge: Requires in-depth product and subscription contract knowledge to fulfill contracts, perform quality checks and process cancellations accurately along with handling escalations and projects.
COX Automotive Media Knowledge: Ability to quickly learn internal systems, product functionality, business and departmental guidelines. Develop a thorough knowledge of the COX Automotive Media organization and its processes and procedures related to order fulfillment and ongoing service.
Collaboration: Partnering with the internal/external teams to positively impact positive and lost business for COX Automotive Media.
**Qualifications:**
Requirements:
5 years relevant experience Required
High School Diploma or GED Required
OR equivalent combination of education and work-related experience.
Preferred:
Customer service experience administrative experience with emphasis on document review, trouble-shooting, data analysis & processing and quality assurance experience in an operational environment
Thorough knowledge of Cox Automotive Retail products, processes and technology
Outstanding attention to detail and accuracy
Ability to work effectively in a fast-paced environment with a high volume of change
Ability to work in a team-based environment and demonstrate initiative to work independently with minimal supervision
Exceptional time management, multi-tasking, decision making, and analytical skills
Experience working with Microsoft Office Suite; proficiency in Excel
Experience using complex reporting systems; ability to learn proprietary systems
Excellent oral and written communication skills and active listening skills
Must demonstrate professionalism and positive demeanor in presentation collaboration and communication
Excellent people and c