Customer Service Specialist Dutch

4 weeks ago


Los Angeles, United States MSX International Full time

**Customer Service Specialist Dutch (m/f/d)** **Location:** Dietzenbach, HE, DE, 63128 We are currently hiring a Dutch speaking **Customer Service Specialist (m/f/d)** to support a premium Automotive brand in Dietzenbach As Customer Service Specialist, y ou are the first contact for all customer and prospect inquiries of an aspiring electric car manufacturer. You provide expert advice on product information by phone, e-mail or mail or help to arrange test drives. You will handle all inquiries with confidence, using the latest technology and with a strong service orientation. Customer satisfaction is your main goal when handling complaints and finding the best possible solution. * Commercial studies or relevant experience * Very good written and spoken Dutch language skills * Fluency in French is preferred * Good knowledge of English * Several years of experience in customer service, ideally within the automotive trade * We require a high level of service orientation, a personable manner, and a good way of expressing oneself * Experience in sales is an advantage * Willingness to work on weekends #LI-NS1 MSX is a leading technology

enabled business process outsourcing company that provides state of the art solutions and services to automotive business in more than 80 countries. For over half a century, our strategic solutions have helped car manufacturers and their dealer networks thrive within the evolving automotive industry. Working at MSX means being part of a motivated, successful team. We focus on three key principles: empowering our people to contribute to company development; creating systems and processes that support organizational and personal growth; and fostering peoples growth by promoting an entrepreneurial approach to work. Besides a competitive salary and benefit package, we provide a supportive, inclusive environment. You will have the opportunity to work for a premium Automotive company.

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