Customer Care Specialist
Found in: beBee jobs US - 2 weeks ago
The Customer Care Specialist is a dynamic customer service role that encompasses all aspects of frontline application, technical, and infrastructure support along with the respective escalation pathways.
There are multiple customer entry points to UCLA Health IT Customer Care ranging from:phone, face-to-face, email, self-service ticketing, chat, messaging, and text. The Customer Care Specialist is expected to navigate them all with fluidity and utmost professionalism.
Additionally, Customer Care Specialists monitors and manages numerous alerting services and are expected to follow escalation protocols and defined policies and procedures day-to-day 24x7.
Perform Lead duties, as assigned/scheduled.Salary Range:
$28.18-$45.35 hourly
QualificationsExcellent communication skills, both written and verbal.
Proficient in Microsoft Office Professional (Word, Excel, PowerPoint, Outlook, Project & Visio).
Ability to handle sensitive and difficult situations in a professional and responsive manner.
Ability to work independently with minimal supervision as well as in a team environment.
Ability to interact effectively with individuals and organizations at all levels, establish and maintain good working relationships.
Ability to prioritize and execute tasks in a high-pressure environment.
Ability to skillfully react to a fluid and constantly changing work environment.
Ability to communicate the status of various systems to management and/or support personnel.
Ability to follow escalation procedure.
Ability to learn University structure and policies sufficient to serve as a resource for questions, referrals, and documentation.
Ability to work overtime as required.
-
Sea Logistics Customer Care Specialist
Found in: beBee jobs US - 2 weeks ago
Los Angeles, California, United States Kuehne Nagel Full timeAre you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Los Angeles branch is looking for a new Sea Logistics Customer Care Specialist to join ourSea Logistics team. Your Role As the Sea Logistics Customer Care...
-
Sea Logistics Customer Care Specialist
Found in: beBee jobs US - 3 days ago
Los Angeles, California, United States Kuehne Nagel Full timeAre you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Los Angeles branch is looking for a new Sea Logistics Customer Care Specialist to join ourSea Logistics team. Your Role As the Sea Logistics Customer Care...
-
Customer Solution Center Appeals and Grievances Quality Auditing Specialist II
Found in: beBee jobs US - 5 days ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $67, Min.) - $87, Mid.) - $107, Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
-
Customer Solution Center Appeals and Grievances Quality Auditing Specialist II
Found in: beBee jobs US - 1 week ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $67, Min.) - $87, Mid.) - $107, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
-
Customer Solution Center Appeals and Grievances Quality Auditing Specialist II
Found in: beBee jobs US - 3 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $67, Min.) - $87, Mid.) - $107, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
-
Customer Solution Center Appeals and Grievances Coordinator I
Found in: beBee jobs US - 2 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $47, Min.) - $57, Mid.) - $68, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
-
SAS Customer Service Specialist, SAS
Found in: beBee jobs US - 3 weeks ago
Los Angeles, California, United States Best Buy Full timeWhat does a Pacific Sales Customer Service Specialist do?This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include...
-
Customer Solution Center Appeals and Grievances Specialist II
Found in: beBee jobs US - 2 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $60, Min.) - $75, Mid.) - $91, Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure...
-
Customer Solution Center Appeals and Grievances Training Specialist II
Found in: beBee jobs US - 2 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $77, Min.) - $100, Mid.) - $123, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
-
Customer Solution Center Appeals and Grievances Specialist II
Found in: beBee jobs US - 3 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $60, Min.) - $75, Mid.) - $91, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
-
Customer Solution Center Appeals and Grievances Specialist II
Found in: beBee jobs US - 2 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $60,778.00 (Min.) - $75,950.00 (Mid.) - $91,166.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five...
-
Coordination of Benefits Validation Specialist II
Found in: beBee jobs US - 7 days ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $50, Min.) - $62, Mid.) - $75, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
-
Customer Service Manager, Airport Customer Care
Found in: beBee jobs US - 2 weeks ago
Los Angeles, California, United States American Airlines Full timeOn this page you can apply for Job vacancy: Customer Service Manager, Airport Customer Care
-
Broker Services Specialist II
Found in: beBee jobs US - 2 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $55, Min.) - $69, Mid.) - $82, Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure...
-
Customer Solution Center Appeal and Grievance Compliance Advisor
Found in: beBee jobs US - 2 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $88,854.00 (Min.) - $115,509.00 (Mid.) - $142,166.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five...
-
Broker Services Specialist II
Found in: beBee jobs US - 2 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $55, Min.) - $69, Mid.) - $82, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
-
Supervisor, Customer Solution Call Center
Found in: beBee jobs US - 2 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $67, Min.) - $87, Mid.) - $107, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
-
Quality Management Nurse Specialist RN II
Found in: beBee jobs US - 7 days ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $88, Min.) - $115, Mid.) - $142, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...
-
Supervisor, Customer Solution Center Appeals and Grievances
Found in: beBee jobs US - 3 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $77,265.00 (Min.) - $100,445.00 (Mid.) - $123,625.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five...
-
Manager, Customer Solution Center Appeals and Grievances
Found in: beBee jobs US - 3 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $88, Min.) - $115, Mid.) - $142, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...