Parts Counter Associate

2 months ago

San Francisco, United States TEC Equipment Full time

About Us Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota.

TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs.

Overview Our Parts Department has an opportunity for a Parts Counter Sales Associate to join our team. In this position, you will sell parts to all available customers, find new opportunities for sales by seeking to understand each customer’s challenges and needs, and create valued customer relationships.

Sales are completed over the counter, through the shop (Service Department), and on the phone. Creating valued customer relationships is dependent on embodying TEC Equipment’s value proposition throughout all customer interactions. Your top priority will be to create a seamless experience for our customers between the Warehouse, Parts Department, and Service Department.

Responsibilities

Assist Service Technicians in selecting parts needed for repairs in process and ensure that Technicians submit a Parts Requisition before charging out the parts; file requisition copy with repair order.

Maintain a constant flow of parts to the service department in order to keep Technicians on the floor working.

Occasionally assist walk-in customers in selecting required parts & suggesting companion parts/add-ons and offer specials to ensure customer is exposed to the full product line.

Safely pull purchased parts from stock in a timely and accurate manner.

Determine availability of parts that are not in stock, submit an emergency order if needed by customer.

Answer phone calls before three rings & provide price quotes and other requested or applicable information as well as looking for opportunities to learn more about the customer.

Notify Shop Foreman and customer immediately when ordered parts arrive; keep supervisor updated on any delays so customer is aware of the estimated arrival time

Set up orders for daily shipment, delivery, and/or pick-up.

Assist Service Technicians in selecting parts needed for repairs in process and ensure that Technicians submit a Parts Requisition before charging out the parts; file requisition copy with repair order.

Maintain a constant flow of parts to the service department in order to keep Technicians on the floor working.

Verify “will call” and “back order” files weekly and return to vendors or restock items as directed.

Occasionally assist in warehouse duties including loading and unloading trucks, checking in orders and putting stock away.

Qualifications

Prior customer service experience.

At least 3 years of experience in truck and/or automotive parts counter sales

Experience with Hino/Isuzu, box truck, trailer, or aftermarket parts preferred.

Valid driver's license and able to meet insurance requirements

Forklift experience and ability to become forklift certified by TEC Equipment is preferred.

Ability to maintain predictable and reliable attendance and work in a safe and alert manner.

Ability to prioritize and complete multiple requests and responsibilities effectively and timely.

Ability to work independently and without immediate supervision

Compensation The base pay range for this position is $23.70 to $29.63. Benefits TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.

New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire.

Choice of two comprehensive medical plan options that include prescription drug coverage

Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children

Vision care, discounted hearing exams, and hearing aids

401(k) retirement savings plan with company contribution

Life, accident, and disability insurance

Employee Assistance Program (EAP)

Education assistance

Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

Statements All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#ZR

#J-18808-Ljbffr

  • Counter Sales Associate

    3 months ago

    San Francisco, United States Alameda Electric LLC Full time

    Please check our open positions below. If you dont see a position that interests you, feel free to email your resume to HRdept@alamedaelectric.com. **What We Offer: Medical, Dental, Vision, PTO, Paid Holidays, 401k** **Counter Sales Associate** * San Francisco, CA * Full Time * Mid Level Come join one of the fastest-growing independently owned...

  • Counter Crew Member

    3 months ago

    San Francisco, United States Asian Box - Chestnut Street, San Francisco Full time

    Job DescriptionJob DescriptionConsistently prepare and assemble all boxes (personal and Big Box) to order. Salary: $16.99/hr plus tipsCounter Crew Member, Customer Service / Cashier / FOH is generally offers a part time restaurant job.Prior Experience as Counter cashier, associate, customer service, crew member, team member, food prep or other FOH part time...

  • Counter Crew Member

    3 months ago

    San Francisco, United States Asian Box - Chestnut Street, San Francisco Full time

    Job DescriptionJob DescriptionConsistently prepare and assemble all boxes (personal and Big Box) to order. Salary: $16.99/hr plus tipsCounter Crew Member, Customer Service / Cashier / FOH is generally offers a part time restaurant job.Prior Experience as Counter cashier, associate, customer service, crew member, team member, food prep or other FOH part time...

  • Counter Crew Member

    6 days ago

    San Francisco, United States Asian Box - Chestnut Street, San Francisco Full time $16 - $17

    Job DescriptionJob DescriptionConsistently prepare and assemble all boxes (personal and Big Box) to order. Salary: $16.99/hr plus tipsCounter Crew Member, Customer Service / Cashier / FOH is generally offers a part time restaurant job.Prior Experience as Counter cashier, associate, customer service, crew member, team member, food prep or other FOH part time...

  • Front Counter/Back Counter Parts Sales

    2 weeks ago

    San Leandro, United States Peterson Holding Company Full time

    Front Counter/Back Counter Parts Sales Apply locations: San Leandro, CA Time type: Full time Posted on: Posted 3 Days Ago Job requisition id: REQ-2024-2379 It’s your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples’ work has shaped the communities where we live, where we raise our...

  • Parts Counter Person

    3 months ago

    San Francisco, United States San Francisco Honda Acura Full time

    Job DescriptionJob DescriptionJob Description:Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Experienced Parts Counter Specialist Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all...

  • Parts Counter Person

    3 months ago

    San Francisco, United States San Francisco Honda Acura Full time

    Job DescriptionJob DescriptionJob Description:Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Experienced Parts Counter Specialist Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all...

  • Service Counter Associate

    6 days ago

    San Francisco, California, United States Mina Group Full time

    Mina GroupCounter ServerPosition OverviewThe Counter Server plays a crucial role in delivering exceptional service to our guests. This position is vital in ensuring smooth operations and maintaining high standards of customer satisfaction.Duties & Responsibilities:Adheres to operational procedures and service protocols to ensure efficiency and...

  • Front Counter/Back Counter Parts Sales

    3 weeks ago

    San Leandro, United States Peterson Full time

    It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting,...

  • Night / Back Counter Parts Sales

    7 days ago

    San Leandro, United States The Papé Group Inc Full time

    PAPE' KENWORTH- SAN LEANDRO, CA NIGHT / BACK COUNTER PARTS SALES: Do you love working in a positive, high-energy environment? Do you enjoy being the go-to person? Do you love providing a great experience for customers? If you answered yes to these qu Parts, Sales, Counter Sales, Night, Counter, Manufacturing

  • Parts Counter Specialist

    6 days ago

    San Antonio, Texas, United States RED MCCOMBS FORD Full time

    Job OverviewAs a Parts Counter Specialist, your primary responsibility will be to assist in the efficient operation of our parts department. You will be instrumental in ensuring that our technicians have the necessary components to complete their tasks effectively.Key Responsibilities:Research and identify parts for shop technicians.Prepare detailed parts...

  • Regional Technical Services

    1 month ago

    San Francisco, United States Counter Culture Coffee Inc Full time

    Job DescriptionJob DescriptionDescription:Counter Culture Coffee was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry and we’re looking for passionate, dynamic, diverse team members to help us expand our...

  • Night / Back Counter Parts Sales

    7 days ago

    San Leandro, United States Pape Trucks Inc Full time

    Job DescriptionJob DescriptionPAPE’ KENWORTH- SAN LEANDRO, CANIGHT / BACK COUNTER PARTS SALES:Do you love working in a positive, high-energy environment? Do you enjoy being the go-to person? Do you love providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape’ Kenworth, the premier medium and...

  • Regional Coffee Equipment Specialist

    15 hours ago

    San Francisco, California, United States Counter Culture Coffee Inc Full time

    Job OverviewCounter Culture Coffee, a leader in the coffee industry since 1995, is seeking a dedicated individual to join our Customer Support department as a Regional Technical Services representative. This role is pivotal in delivering technical assistance, customer support, and occasional training center programming support.Key ResponsibilitiesEquipment...

  • Night / Back Counter Parts Sales

    1 week ago

    San Leandro, United States Pape' Kenworth Full time

    PAPE’ KENWORTH- SAN LEANDRO, CA   NIGHT / BACK COUNTER PARTS SALES: Do you love working in a positive, high-energy environment? Do you enjoy being the go-to person? Do you love providing a great experience for customers? If you answered yes to these questions, we want to hear from you!  Pape’ Kenworth, the premier medium and heavy-duty truck and...

  • Night / Back Counter Parts Sales

    7 days ago

    San Leandro, United States Pape' Kenworth Full time

    Job DescriptionJob DescriptionPAPE’ KENWORTH- SAN LEANDRO, CA NIGHT / BACK COUNTER PARTS SALES:Do you love working in a positive, high-energy environment? Do you enjoy being the go-to person? Do you love providing a great experience for customers? If you answered yes to these questions, we want to hear from you!  Pape’ Kenworth, the premier medium and...

  • Night / Back Counter Parts Sales

    1 week ago

    San Leandro, United States Pape' Kenworth Full time

    Job DescriptionJob DescriptionPAPE’ KENWORTH- SAN LEANDRO, CA NIGHT / BACK COUNTER PARTS SALES:Do you love working in a positive, high-energy environment? Do you enjoy being the go-to person? Do you love providing a great experience for customers? If you answered yes to these questions, we want to hear from you!  Pape’ Kenworth, the premier medium and...

  • Regional Coffee Equipment Specialist

    15 hours ago

    San Francisco, California, United States Counter Culture Coffee Inc Full time

    Job OverviewCounter Culture Coffee, a leader in the coffee industry since 1995, is seeking a dedicated individual to fill the role of Regional Technical Services. This position is essential for ensuring the optimal performance of coffee equipment and providing exceptional customer support.Role Responsibilities:Equipment Management: Oversee the maintenance...

  • Regional Coffee Equipment Specialist

    6 days ago

    San Francisco, California, United States Counter Culture Coffee Inc Full time

    Job OverviewCounter Culture Coffee, a leader in the coffee industry since 1995, is seeking a dedicated and skilled individual to join our Customer Support department as a Regional Technical Services representative. This role is pivotal in delivering exceptional technical assistance and customer support while also contributing to training center...

  • Counter Sales Associate

    3 months ago

    San Antonio, United States White Cap Construction Supply Inc Full time

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force...