Desktop Support Technician

3 weeks ago


Kansas City, United States Insight Global Full time

Must Haves:

  • 2+ years of professional IT support- helpdesk/service desk/ desktop support experience
  • In lieu of professional experience, a bachelor's degree and/or professional certification
  • Experience utilizing ticketing systems, ServiceNow preferred
  • Documentation oriented
  • Go-getter and good customer service personality

Plusses:

  • A+ or similar certification highly preferred
  • SCCM
  • Microsoft Intune

Day to Day:

A client of Insight Globals is looking for a desktop technician to join their team in the Kansas City, MO area/ In this role you will serve as first point of contact for any IT-related issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks. This role is a 6 month contract to hire with the possibility of extensions and will be on site in Kansas City, MO.


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