See more Collapse

Desktop Support Technician

1 month ago

California City, United States Zenotis Technologies INC Full time

Manage End User Computing and Desktop service operations with a minimum of 10 years of IT Services Management experience.
Handle daily operations independently with minimal supervision.
Conduct performance reviews and report handling with clients.
Maintain a high-level understanding of Desktop Support technology and infrastructure components.
Demonstrate strong customer service skills and manage key stakeholders effectively.
Communicate challenges and solutions clearly to the business.
Extensive experience within Managed Service Operations.
Proficient in ITIL Service Management Lifecycle framework.

Essential Technical Duties:

Provide onsite operational and technical support to meet specified SLAs.
Resolve incidents and troubleshoot problems associated with End User Computing (EUC) equipment.
Support mobile device maintenance and configuration.
Install, upgrade, and repair EUC equipment, including desktops, laptops, and peripherals.
Manage network printers and scanner connectivity, including IP addressing and Secure Print.
Offer VIP support for various devices and ensure robust SLA management.
Use problem management databases like Zendesk to track customer interactions.
Deliver regular updates to both technical and non-technical team members and customers.

Job Requirements/Qualifications:

10+ years of related experience in IT support and operations.
Strong proficiency in using ITSM tools, PowerPoint, and Excel for presentations and data analysis.
Expertise in imaging tools (WDS/WDT) and upgrading to Windows 10/11.
A+ Certification preferred; Microsoft MCA or MTA certification preferred.
Knowledge of ITIL framework; certification is a plus but not required.

Desktop Support Technician

We have other current jobs related to this field that you can find below

  • Desktop Support Technician

    3 weeks ago

    California City, United States System Edge LLC Full time

    Position: Field Desktop Support Technician Duration: 12+ months Location Details: California City, CA This person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving...

  • Desktop Support Technician

    5 days ago

    California City, California, United States SYSTEM EDGE (USA) L.L.C. Full time

    Position: Field Desktop Support TechnicianDuration: 12+ monthsLocation Details: California City, CAThis person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving...

  • Desktop Support Technician

    3 weeks ago

    California City, United States SYSTEM EDGE (USA) L.L.C. Full time

    Position: Field Desktop Support TechnicianDuration: 12+ monthsLocation Details: California City, CAThis person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving...

  • Desktop Support Technician

    3 weeks ago

    California City, United States SYSTEM EDGE (USA) L.L.C. Full time

    Position: Field Desktop Support TechnicianDuration: 12+ monthsLocation Details: California City, CAThis person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving...

  • Desktop Support Technician

    3 weeks ago

    California City, United States SYSTEM EDGE (USA) L.L.C. Full time

    Position: Field Desktop Support TechnicianDuration: 12+ monthsLocation Details: California City, CAThis person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving...

  • Desktop Support Technician

    3 weeks ago

    California City, United States SYSTEM EDGE (USA) L.L.C. Full time

    Position: Field Desktop Support TechnicianDuration: 12+ monthsLocation Details: California City, CAThis person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving...

  • Field Desktop Support Tech

    4 weeks ago

    California City, United States OSI Digital Full time

    Job DescriptionJob DescriptionField Desktop Support TechRole:  On siteLocation: California City, CA/ Palmdale, CAOSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced desktop experience. This person will provide technical guidance and support to our business and customers, their...

  • Field Desktop Support Tech

    3 weeks ago

    California City, United States OSI Digital Full time

    Job DescriptionJob DescriptionField Desktop Support TechRole:  On siteLocation: California City, CA/ Palmdale, CAOSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced desktop experience. This person will provide technical guidance and support to our business and customers, their...

  • Field Desktop Support Tech

    3 weeks ago

    California City, United States OSI Digital Full time

    Job DescriptionJob DescriptionField Desktop Support TechRole:  On siteLocation: California City, CA/ Palmdale, CAOSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced desktop experience. This person will provide technical guidance and support to our business and customers, their...

  • Field Desktop Support Tech

    4 weeks ago

    California City, United States OSI Digital Full time

    Field Desktop Support Tech Role:  On site Location: California City, CA/ Palmdale, CA OSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced desktop experience. This person will provide technical guidance and support to our business and customers, their hardware, applications, and...

  • Field Desktop Support Technician

    3 weeks ago

    California City, United States System Edge LLC. Full time

    **Field Desktop Support Tech - all days onsite** **Duration: 6 months** **Location Details: California City, CA 93505** **Responsibilities**: - Advanced desktop support experience - troubleshooting, configuration, software installation - Adept at M365, Windows, Active Directory, ticketing systems - Provide troubleshooting and support to end users on a...

  • Desktop Support Technician

    3 weeks ago

    Jersey City, United States TekwissenGroup Full time

    **Important Notes**: - This is a 12 months W2 contract position and based on the performance there are possible contract extensions and contract to hire possibilities. - Shift start time and end time? 8-5 M-F + afterhours stand-by - This is an onsite position. **Responsibilities**: **Day to Day Work**: - As a Field Engineer 3, you will perform activities...

  • Desktop Support Technician

    3 weeks ago

    Union City, United States Motion Recruitment Partners LLC Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Union City, CA 94587. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small...

  • Desktop Support Technician

    3 weeks ago

    Union City, United States Motion Recruitment Partners LLC Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Union City, CA 94587. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small...

  • Desktop Support Technician

    1 month ago

    Union City, United States Motion Recruitment Full time

    Job Title: Desktop Support TechnicianLocation: Union City CA 94587 United StatesDuration: 3 months Contract To HirePay Range Display: $30/hr.Required Skills & Experience3 years of related desktop and/or deskside support experienceSolid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills,...

  • Desktop Support Technician

    1 month ago

    Union City, United States Motion Recruitment Full time

    Job Title: Desktop Support TechnicianLocation: Union City CA 94587 United StatesDuration: 3 months Contract To HirePay Range Display: $30/hr.Required Skills & Experience3 years of related desktop and/or deskside support experienceSolid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills,...

  • Desktop Support Technician

    3 weeks ago

    Union City, United States Motion Recruitment Full time

    Job Title: Desktop Support TechnicianLocation: Union City CA 94587 United StatesDuration: 3 months Contract To HirePay Range Display: $30/hr.Required Skills & Experience3 years of related desktop and/or deskside support experienceSolid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills,...

  • Desktop Support Technician

    1 month ago

    Union City, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Union City, CA 94587. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for...

  • Desktop Support Technician

    3 weeks ago

    Union City, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Union City, CA 94587. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for...

  • Desktop Support Technician

    4 weeks ago

    Union City, United States Motion Recruitment Partners Full time

    Desktop Support Technician Union City, CA Onsite Contract $30/hr - $30/hr Our client is looking for a Desktop Support Technician for a 3-month contract in Union City, CA 94587. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides...