Top Customer Coordinator

4 weeks ago

Cincinnati, United States Givaudan Fragrances Full time

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Top Customer Compliance Quality Engineer (Carthage)

While the context of customers can conjure thoughts related to sales teams, we also have intricate customer relationships throughout our whole value chain including our manufacturing teams.

Reporting to the site director, you will be a trusted thought partner to the leadership team and will monitor the End-to-End processes of all products identified for Top Tier Customers at our Cincinnati, OH operations facility. You will work to identify issues that could affect customer satisfaction and ensure between internal partners and the customer representatives.

In this exciting position you'll work with...

  • Partner and Influence: Monitor the manufacturing process and follow up on operational processes (approval of raw materials for preparation, planning, approval of finished product and product dispatch) for Top Customers, with a focus on proactive problemsolving. Manage customer-facing communications and work to resolve high-visibility challenges related to quality, supply chain, transportation, and manufacturing. Lead collection and interpretation of data in preparation of customer reports or presentations and communicate with partners such as chemical operators, plant management, technical scientists, and regional/global executive, commercial, and sales teams.
  • Technical Specialization: Use technical skills and Continuous Improvement/Six Sigma tools to improve root cause identification of food and flavoring formulation/production issues. Improve programs related to the field of Food Science and Food Safety, such as Current Good Manufacturing Practice (cGMP), Hazard Analysis Critical Control Points (HAACP), and Failure Mode and Effect Analysis (FMEA). Use technical expertise in the fields of Chemistry, Food Safety, and Chemical Manufacturing to solve complex challenges related to confidential formulations.
  • Interconnected Collaboration: This is a strong networking and impact role that serves as the subject matter expert to and with areas within the end-to-end value chain. Your ability to showcase you - and to help us create the customer experience - is unmatched in other roles. You will interact with (in no order of importance):
    • Customer Care
    • Planning
    • Distribution
    • Production
    • QC Maintenance
    • Process Technology
    • Sampling Engineering

You?

  • Bachelor of Engineering in Chemistry, Food Engineering or Food Science, Industrial/Chemical Engineering or Operations Management
  • LEAN Manufacturing / Six Sigma execution experience
  • Experience working in a food or chemical manufacturing facility
  • Food safety certification helpful
  • SAP or similar ERP system

Comprehensive Benefits plans including Medical, Dental, Vision, and a high matching 401k

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

  • Top Customer Coordinator

    2 weeks ago

    Cincinnati, United States Givaudan Full time

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and...

  • BPS Customer Service Coordinator

    4 weeks ago

    Cincinnati, United States Acosta Full time

    RESPONSIBILITIES Receive order issues from external parties in a professional manner. Resolve issues with knowledge, experience, research, and communication with internal and external groups. Update order in order system as necessary. Review dashboard for alerts on a daily (hourly) basis. Escalate unresolved issues to appropriate parties,...

  • Office Coordinator

    1 month ago

    Cincinnati, United States Upstream Rehabilitation Full time

    Drayer Physical Therapy , a brand partner of Upstream Rehabilitation, is looking for an Office Coordinator to join our team in Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is an Office Coordinator? An Office Coordinator is an entry-level office role that is responsible for...

  • Junior Marketing Advertising Coordinator

    2 days ago

    Cincinnati, United States Response Marketing Services Full time

    Job Description Job Description Response Inc. is the leader in marketing and promotional consulting services. Our expert team of Junior Marketing & Advertising Coordinator is helping transform our clients’ businesses into leaders in their market. We are seeking an entrepreneurial mindset with strong relationship-building and customer-facing skills to join...

  • Customer Service Representative

    2 days ago

    Cincinnati, United States Response Inc. Full time

    Job DescriptionJob DescriptionOur goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer...

  • Customer Service Representative

    2 days ago

    Cincinnati, United States Resurgence Management Full time

    Job DescriptionJob DescriptionOur goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer...

  • Customer Care Consultant

    9 hours ago

    Cincinnati, United States A.P. Eagers Limited Full time

    Webster Trucks is Tasmania’s leading retail truck operation selling in excess of 50% of the new trucks. Webster Trucks operates as the authorised dealer for Isuzu, Mack, UD, and Volvo Trucks and provides state-wide service, repair and parts support for the Tasmanian trucking community. Webster Trucks/Motors Tas has an exciting opportunity for a...

  • Customer Service Representative

    2 days ago

    Cincinnati, United States LSI Industries, Inc. Full time

    Job DescriptionJob DescriptionBuild your Career with an Industry LeaderLSI’s heritage spans more than 40 years, beginning in 1976 when the company was founded. The company employs about 1,400 people at 11 manufacturing plants in the U.S. and Canada and we continue to grow. Headquartered in Greater Cincinnati Ohio, LSI is a publicly held company traded on...

  • Transaction Coordinator

    4 weeks ago

    Cincinnati, United States Vanguard Pro Realty, Inc. Full time

    Transaction Coordinator The Transaction Coordinator is responsible for coordinating all aspects of transactions, from the initial contact with the customer to the final closing. This includes gathering and verifying information, preparing documents, scheduling appointments, and communicating with all parties involved. The ideal candidate will have a strong...

  • Customer Service Representative

    2 days ago

    Cincinnati, United States Morgan Stephens Full time

    About us: Morgan Stephens represents the nation's top healthcare systems offering the highest compensation and benefits to our top candidates. We are created and managed by experienced industry professionals in healthcare. As a leading provider of contract, contract to perm, and direct placement recruiting services to healthcare organizations throughout the...

  • BIM Coordinator

    4 weeks ago

    Cincinnati, United States TP Mechanical Contractors Full time

    Job DescriptionJob Description***COMPETITIVE PAY / GREAT BENEFIT PACKAGE / BONUS PROGRAM / PAID TIME OFF / PAID HOLIDAYS******Seeking candidates with Revit and hydronic experience***Position Summary: Develops and creates CAD/Revit drawings as needed and directed by the VDC Manager/Lead Coordinator. Works on projects under the direction of the Lead...

  • Account Coordinator

    1 week ago

    Cincinnati, United States MP Full time

    Job DescriptionJob DescriptionABOUT MP:MP is a full-service HR and payroll services provider headquartered in Beverly, Massachusetts. Our powerful HCM platform and team of HR professionals provide a full range of solutions, from payroll and time and attendance to benefits administration, talent acquisition, HR consulting services and more to help clients...

  • Customer Support Specialist

    6 days ago

    Cincinnati, Ohio, United States Innago Full time

    Company OverviewInnago provides simple, intuitive tools to help small-to-mid-sized landlords better manage their tenants and rental properties. Our features include online rental payments, document signing and storage, tenant screening, and tenant communication. Our goal is to bring the underserved rental management market into the 21st century with...

  • Marketing Coordinator

    2 weeks ago

    Cincinnati, United States TechSolve Full time

    Job Type Full-timeDescriptionThe TechSolve Marketing Team is on the lookout for a dynamic Marketing Coordinator to join our ranks. This role is all about energy and excitement as you'll dive into supporting the creation and execution of TechSolve's marketing communications, managing our website, crafting engaging social media campaigns, and coordinating...

  • Project Coordinator

    6 days ago

    Cincinnati, United States LSI Industries, Inc. Full time

    Job DescriptionJob DescriptionBuild your Career with an Industry LeaderLSI’s heritage spans more than 40 years, beginning in 1976 when the company was founded. The company employs about 1,400 people at 11 manufacturing plants in the U.S. and Canada and we continue to grow. Headquartered in Greater Cincinnati Ohio, LSI is a publicly held company traded on...

  • Customer Service Specialist

    5 days ago

    Cincinnati, United States the trak group Full time

    Job DescriptionJob DescriptionCustomer Service SpecialistBe part of a dynamic, family-owned company with incredible growth opportunities and a collaborative, fun work environment!Why you should work here:Family owned and operated.Growing company with room to improve and develop.Opportunity to join a collaborative team focused on continuous improvement and...

  • Marketing Coordinator

    5 days ago

    Cincinnati, United States TechSolve Full time

    Job Type Full-time Description The TechSolve Marketing Team is on the lookout for a dynamic Marketing Coordinator to join our ranks. This role is all about energy and excitement as you'll dive into supporting the creation and execution of TechSolve's marketing communications, managing our website, crafting engaging social media campaigns, and coordinating...

  • Customer Service Account Representative

    4 weeks ago

    Cincinnati, United States Sparrow INTL Full time

    Job DescriptionJob DescriptionSparrow Company is looking for a Customer Service Account Representative for one of our clients in the Cincinnati, OH area.This person will be responsible for providing external customer support and internal support functions relative to sales. Ensure customers receive product order on time and in good condition. Ensure...

  • Manager, Media

    4 weeks ago

    Cincinnati, United States CareerBuilder Full time

    Manager, Media & Customer Analytics #24-1119 Employee Classification Full Time Regular Business Unit 2060 Hub Operations About Us 2060 Digital, voted one of Cincinnati's Best Places to Work, is a performance-oriented digital marketing agency specializing in developing and executing advertising campaigns that drive measurable results for local, regional, and...

  • Outside Sales Representative

    4 weeks ago

    Cincinnati, United States Top Rail Fence Cincinnati Full time

    Job DescriptionJob DescriptionAs a sales representative with competitive pay for a fencing company, your primary responsibility would be to generate leads and secure sales for the company's products and services. Your day-to-day tasks may include:Identifying potential customers: You would need to identify potential customers who might be interested in...