Customer Service Representative

2 weeks ago

Cincinnati, United States Morgan Stephens Full time
About us:
Morgan Stephens represents the nation's top healthcare systems offering the highest compensation and benefits to our top candidates. We are created and managed by experienced industry professionals in healthcare. As a leading provider of contract, contract to perm, and direct placement recruiting services to healthcare organizations throughout the United States, we have successfully served the needs of our employees and clients by placing thousands of quality healthcare professionals into organizations seeking top talent.

Open Position:
We are seeking a Customer Service Representative (Health Plan). The Customer Service Representative provides quality customer service to all patients in the check in and check out process. Works closely with medical assistants and providers to ensure patient visits processed in timely manner. Implements policies and protocols.

JOB RESPONSIBILITIES:
Checks-in patients and updates demographics at each visit including insurances if applicable.
Backs up Call Center on multi-line phone system for clinic, takes accurate messages, and delivers promptly to Providers.
Schedules appointments as needed for new and established patients using electronic practice management system.
Makes reminder calls for all scheduled patients.
Verifies Medicaid at each visit and obtains the proper authorizations if needed.
Collects co-pays for self pay and third party payers from each patient at each visit.
If patient cannot pay their co-pay, that patient is directed to the collections/billing staff.
Checks out Patients if needed.
Creates and organizes charts.
All self-pay patients on schedule will be processed through the Medicaid System to check for coverage.
General office duties such as copying, faxing, scanning and handling mail.
Other duties as assigned.

QUALIFICATIONS:
Minimum of two years of office experience; medical preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
General office duties, proper phone etiquette, problem solving and organizational skills, insurance knowledge and customer service skills.

For More Information:
Visit www.morganstephens.com

Morgan Stephens ofrecemos reclutadores que hablan Espanol

  • Customer Service Representative

    1 week ago

    Cincinnati, United States Mr Appliance Full time

    Job Description Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing...

  • Customer Service Representative

    2 weeks ago

    Cincinnati, United States Insight Global Full time

    Day to day: An outdoor furnishing client of Insight Global's is looking to hire two Customer Service Representatives in Cincinnati, OH. The Customer Service Representative will interact with Watson's customers by addressing inquiries and resolving complaints. This position will be on-site M-F 40 hours/week with overtime available. Weekend work is required. ...

  • Customer Service Representative

    2 weeks ago

    Cincinnati, United States Insight Global Full time

    Day to day:An outdoor furnishing client of Insight Global's is looking to hire two Customer Service Representatives in Cincinnati, OH. The Customer Service Representative will interact with Watson's customers by addressing inquiries and resolving complaints. This position will be on-site M-F 40 hours/week with overtime available. Weekend work is...

  • Customer Service Representative

    2 weeks ago

    Cincinnati, United States Insight Global Full time

    Day to day:An outdoor furnishing client of Insight Global's is looking to hire two Customer Service Representatives in Cincinnati, OH. The Customer Service Representative will interact with Watson's customers by addressing inquiries and resolving complaints. This position will be on-site M-F 40 hours/week with overtime available. Weekend work is...

  • Customer Service Representative

    7 days ago

    Cincinnati, United States More Clicks Full time

    **Job Title: Customer Service Representative** **Company: More Clicks** **Location: Cincinnati, Ohio** Are you a natural problem-solver with a passion for delivering top-notch customer service? More Clicks, a leading agency, is seeking a Customer Service Representative to join our team in Cincinnati. In this role, you'll have the opportunity to interact...

  • Customer Service Representative

    1 day ago

    Cincinnati, United States FASTSIGNS #222201 Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discountsTraining & development FASTSIGNS - Colerain is hiring for a Customer Service Representative to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesA Successful FASTSIGNS Customer Service Representative Will:Be...

  • Customer Service Representative

    1 week ago

    Cincinnati, United States Response Marketing Full time

    Our goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer acquisition rates with no sacrifice...

  • Customer Service Representative

    2 weeks ago

    Cincinnati, United States Response Inc. Full time

    Job DescriptionJob DescriptionOur goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer...

  • Customer Service Representative

    2 weeks ago

    Cincinnati, United States Resurgence Management Full time

    Job DescriptionJob DescriptionOur goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer...

  • Customer Service Representative

    4 days ago

    Cincinnati, United States U-Haul Full time

    Location: 5131 Glencrossing Way, Cincinnati, Ohio 45238 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Verizon Customer Service Representative

    2 weeks ago

    Cincinnati, United States Response Marketing Full time

    Response Inc. is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Verizon Customer Service Representative to assist with our...

  • Verizon Customer Service Representative

    1 week ago

    Cincinnati, United States Response Inc. Full time

    Job DescriptionJob DescriptionResponse Inc. is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Verizon Customer Service...

  • Customer Service Representative

    2 weeks ago

    Cincinnati, United States SpringDot Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and...

  • Customer Service Representative

    2 weeks ago

    Cincinnati, United States thrivenetworksinc Full time

    As a valued customer service representative you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly quarterly and annual sales goals. Experience the excitement of fostering team unity as you work...

  • Customer Service Representative

    2 weeks ago

    Cincinnati, United States Industrial ProductsSales Full time

    Job DescriptionJob DescriptionWe are a manufacturer’s representative company with our office located in the Eastern Suburbs of Cincinnati. We are searching for a highly motivated customer service person due to our sales and product expansion. We have an immediate opening for an experienced customer service oriented individual who enjoys working with people...

  • Customer Service Representative

    2 weeks ago

    Cincinnati, Ohio, United States thrivenetworksinc Full time

    As a valued customer service representative you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly quarterly and annual sales goals. Experience the excitement of fostering team unity as you work...

  • Customer Service Representative

    1 week ago

    Cincinnati, United States LSI Industries, Inc. Full time

    Job DescriptionJob DescriptionBuild your Career with an Industry LeaderHeadquartered in Cincinnati, LSI Industries (NASDAQ: LYTS) specializes in the creation of advanced lighting, graphics, and display solutions. The Company’s American-made products, which include lighting, print graphics, digital graphics, millwork, metal and refrigerated products, and...

  • Customer Service Representative

    1 week ago

    Cincinnati, United States LSI Industries, Inc. Full time

    Job DescriptionJob DescriptionBuild your Career with an Industry LeaderHeadquartered in Cincinnati, LSI Industries (NASDAQ: LYTS) specializes in the creation of advanced lighting, graphics, and display solutions. The Company’s American-made products, which include lighting, print graphics, digital graphics, millwork, metal and refrigerated products, and...

  • Customer Service Representative

    2 weeks ago

    Cincinnati, United States LSI Industries, Inc. Full time

    Job DescriptionJob DescriptionBuild your Career with an Industry LeaderLSI’s heritage spans more than 40 years, beginning in 1976 when the company was founded. The company employs about 1,400 people at 11 manufacturing plants in the U.S. and Canada and we continue to grow. Headquartered in Greater Cincinnati Ohio, LSI is a publicly held company traded on...

  • Customer Service Representative

    5 days ago

    Cincinnati, United States SP+ Full time

    Job DescriptionJob DescriptionOverviewSP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize...