Customer Service Lead
3 months ago
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $13.25 / hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings
Restaurant Captains - Shift Supervisors are also eligible for:
- Paid sick time
- Paid Vacation
- FREE pizza and salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical/dental/vision/basic life/disability
- 401(k) retirement
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we're creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what's possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME #sponsoredcaptainboost
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Stories From The Journey
Nearest Major Market: Greensboro
Job Segment: Food Service, Chef, Culinary, Operations, Hospitality
-
Customer Service Team Lead
2 weeks ago
Burlington, United States Uline Full timeCustomer Service Team Lead Pay from $28 to $35 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast,...
-
Lead Customer Service Teammate
1 month ago
Burlington, United States Price Chopper Full time**Salary:** $16.00- $19.55 **SUMMARY** To be the advocate for our guests and consistently meet our guests expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible for projecting oneself in a professional manner and maintaining a neat and clean work area at all times. Responsible for assisting the Guest Service...
-
Customer Service Representative
1 week ago
Burlington, North Carolina, United States Domino's Pizza LLC Full timeCompany Overview:Dominos Pizza LLC is a leading pizza delivery company with a strong commitment to customer satisfaction.We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a key part in delivering exceptional customer service and contributing to the success of...
-
Customer Service Representative
2 weeks ago
Burlington, United States ManpowerGroup Full timeOur client, a leading pharmaceutical company, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Call Center Core 3 team supporting internal and external customers with services via telephone. The ideal candidate will have excellent communication skills, a strong attention to detail,...
-
PT Customer Lead
6 months ago
Burlington, United States Food Lion Full timeAt Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed...
-
Customer Service Representative
3 months ago
Burlington, United States Window World Full timeCompany Overview Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional...
-
Customer Service Associate
1 week ago
Burlington, Massachusetts, United States Jared Full timeCompany Overview:Jared is a leading jewelry retailer dedicated to providing our customers with a personalized shopping experience. We offer a wide range of high-quality jewelry products and services, including diamond engagement rings, fine watches, and custom designs. Our team members are expected to possess excellent communication skills, a passion for...
-
Customer Service Specialist
3 weeks ago
Burlington, Vermont, United States Cellular Sales Full time**About Us**We are Cellular Sales, a leading mobile technology consulting firm dedicated to delivering exceptional experiences for our customers and team members alike.Our mission is to set the bar high in the industry while creating a family-like culture that values growth, development, and teamwork.As a Customer Support Representative at Cellular Sales,...
-
Customer Service Operations Specialist
3 weeks ago
Burlington, North Carolina, United States Glen Raven Full time**About Glen Raven:**Glen Raven is a leading manufacturer of high-quality textiles, including Sunbrella. We pride ourselves on our commitment to innovation, quality, and customer satisfaction.**Job Summary:**We are seeking a Customer Service Operations Specialist to join our team. In this role, you will be responsible for analyzing customer service...
-
PT Customer Lead
4 months ago
Burlington, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 362795_external_USA-NC-Burlington Address: USA-NC-Burlington-3535 S Church St Store Code: Store 00465 Front End (7210794) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...
-
Customer Service Operations Manager
4 weeks ago
Burlington, North Carolina, United States Glen Raven Full timeWe are seeking a highly skilled Customer Service Operations Manager to join our team at Glen Raven.About UsGlen Raven is a leading manufacturer of high-quality textiles, serving some of the world's most trusted brands. We are proud to weave connections worldwide and strive for innovative growth throughout the company.Job SummaryThis role will be responsible...
-
Customer Service Coordinator
4 weeks ago
Burlington, Kentucky, United States BME Inc Full timeAbout BME IncBME Inc is a leading provider of HVAC, electrical, and plumbing services, dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a highly organized and customer-focused Service Dispatcher to join our team. As a key member of our service team, you will be responsible for coordinating service calls, managing customer...
-
Customer Service Operations Director
3 weeks ago
Burlington, Vermont, United States The Golub Corporation - Price Chopper Supermarkets Full timeJob Title: Customer Service Operations DirectorWe are seeking a highly skilled and experienced Customer Service Operations Director to oversee the entire Front End operation of our store. As a key member of our team, you will be responsible for ensuring that each associate provides fast, friendly, and efficient customer service.About Us:The Golub Corporation...
-
Automotive Customer Service Representative
4 weeks ago
Burlington, New Jersey, United States Burlington Volkswagen Full timeBurlington Volkswagen, a leading Volkswagen dealership in the tri-state area, is seeking an enthusiastic and motivated individual to join our sales team. About UsOur company prides itself on providing exceptional customer service and a dynamic work environment. We strive to maintain a positive and supportive atmosphere for all employees.Salary: $45,000 -...
-
Holiday Customer Service Representative
1 week ago
Burlington, Massachusetts, United States Vans Full timeHoliday Customer Service RepresentativeWe are seeking highly motivated and customer-focused individuals to join our team as Holiday Customer Service Representatives during the holiday season. As a key member of our customer service team, you will provide exceptional support to customers, ensure seamless transactions, and contribute to driving sales and...
-
Customer Service Operations Manager
1 week ago
Burlington, North Carolina, United States Aston Carter Full timeJob Description:We are seeking a highly skilled Customer Service Administrative Assistant to join our team at Aston Carter. This is a fantastic opportunity for someone with experience in customer service, marketing, and contract management to take their career to the next level.The successful candidate will have excellent communication skills, be able to...
-
HVAC Service Lead
4 weeks ago
Burlington, Vermont, United States ABM Full timeAbout ABMABM is a leading provider of integrated facilities solutions. We deliver customized facility solutions that help our clients achieve their goals, whether it's improving occupant experience or reducing energy consumption.
-
Field Technical Service Lead
2 weeks ago
Burlington, Iowa, United States Crown Cork & Seal USA, Inc. Careers Full timeAbout CROWN Cork & Seal USA, Inc. CareersCROWN Cork & Seal USA, Inc., a global leader in the design and manufacture of innovative packaging solutions for consumer goods, is seeking an experienced Field Technical Service Lead to join our team. This dynamic role requires a highly skilled professional who will travel extensively to customer facilities,...
-
Customer Service Representative
2 weeks ago
Burlington, United States Uline Full timeBilingual Customer Service Representative Pay from $23 to $28 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love. Our company...
-
PT Customer Service Leader
3 months ago
Burlington, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 220327_external_USA-NC-Burlington Address: USA-NC-Burlington-2208 North Church St Store Code: Store 01078 Front End (7218465) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...