Customer Service Agent Full Time

5 months ago


Detroit, United States Enterprise Holdings Full time

Overview:

National/Alamo is hiring for a full-time Rental Return Agent. The Rental Return Agent, using a handheld device, is responsible for providing exceptional and efficient service during the rental return process. They answer questions, record vehicle millage, fuel level and condition; in addition to completing the rental process. Rental Return Agents are one of the final customer touch points to ensure the customers were completely satisfied with the rental process.

  • This position pays $17 / hour plus bonus incentives each month
  • Full Benefits Provided: Health, Vision, Dental, 401K, Paid Time-Off
  • DTW Airport 338 Lucas Dr. Detroit 48242 (Romulus area)
  • Must have open availability, including mornings, afternoons, evenings, weekends and holidays

We are a multi-billion industry leader, known for exceptional service. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees

Responsibilities:
  • Greet customers as they arrive to return their rental.
  • Remind customers to check for personal belongings. Secure and tag any items found in the vehicle.
  • Accurately complete rental transaction and ensure customer satisfaction.
  • Review rental changes and provide an accurate receipt to customer.
  • Provide information to customer regarding transportation to the airport terminal.
  • Inquire about level of customer service and document any concerns.
  • Accurately check vehicle for damage.
  • Assist in keeping lot organized for ease of access and traffic flow.

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Minimum of 6 months customer service experience
  • Must have a valid driver's license with no more than 2 moving violations within the last 3 years
  • No drug or alcohol related convictions on driving record in the last 5 years
  • Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing
  • Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future
  • Must be able to work varying shifts, including morning, evenings, nights, weekends and holidays


  • Detroit, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Talkishco Employment Type: Full Time Location: Detroit, MI Compensation: $18.50 - $28.00 / hour DescriptionJob Title: Call Center Customer Service Agent Company: TalkishcoLocation: Detroit,MIAbout Talkishco: At Talkishco, we offer a range of sales solutions to businesses, including sales consulting, lead...


  • Detroit, Michigan, United States Leonard Crosby - State Farm Agent Full time

    Job OverviewAre you looking for a challenging role that allows you to develop your skills and advance your career? Leonard Crosby - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager.Key ResponsibilitiesProvide exceptional customer service, responding to inquiries and resolving issues...


  • Detroit, Michigan, United States Angela Hughes - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and enthusiastic professional to join our team as a Telemarketer - State Farm Agent Team Member. As a key member of our team, you will play a crucial role in helping our business grow through value-based conversations and remarkable customer experiences.ResponsibilitiesEstablish and maintain strong customer...


  • Detroit, Michigan, United States Stephen Diorio - State Farm Agent Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Stephen Diorio - State Farm Agent. As a Customer Service Representative, you will play a vital role in building strong relationships with customers, addressing their inquiries, and assisting with insurance...


  • Detroit, Michigan, United States American Airlines Full time

    Customer Assistance Representative Full TimeAt American Airlines, we're looking for a skilled Customer Assistance Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our passengers have a seamless travel experience.Key Responsibilities:Accept, check, and tag customer baggage at kiosksProcess and...

  • IT Service Desk Agent

    3 weeks ago


    Detroit, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions has multiple openings for Service Desk Agents for a contract opportunity with one of our largest clients located in Detroit, MI!Title: IT Service Desk Agent (Part-time) Location: Detroit, MI (onsite) Duration: 12+ Months Role Type: W2 contract engagement Pay Rate: $20-22/hour ...

  • IT Service Desk Agent

    4 weeks ago


    Detroit, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!Strategic Staffing Solutions has multiple openings for Service Desk Agents for a contract opportunity with one of our largest clients located in Detroit, MI! Title: IT Service Desk Agent (Part-time)Location: Detroit, MI (onsite) Duration: 12+ Months Role Type: W2 contract engagement Pay Rate: $20-22/hour...


  • Detroit, Michigan, United States Angela Hughes - State Farm Agent Full time

    Job DescriptionAs a successful State Farm Agent, we are seeking a qualified professional to join our winning team as an Account Representative. This role involves helping our business grow through value-based conversations and remarkable customer experience.Responsibilities:Provide prompt, accurate, and friendly customer service, including responding to...


  • Detroit, Michigan, United States Angela Hughes - State Farm Agent Full time

    Job OverviewAs a member of our team at Angela Hughes - State Farm Agent, you will have the opportunity to work in a dynamic and fast-paced environment, building and developing customer relationships to promote State Farm products. This role will allow you to gain valuable experience in sales, marketing, and customer service, while exploring the possibility...


  • Detroit, Michigan, United States Angela Hughes - State Farm Agent Full time

    Role OverviewAs a vital member of our team, you will play a crucial role in helping our customers achieve their goals. Your primary responsibility will be to proactively market relevant products and services to our customers, improving their lives and contributing to their success.Key ResponsibilitiesRespond to customer inquiries regarding insurance...

  • Ramp Agent

    2 days ago


    Detroit, United States Delta Air Lines Full time

    How you'll help us Keep Climbing (overview & key responsibilities) Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance...


  • Detroit, Michigan, United States Joe Nachbaur - State Farm Agent Full time

    Job Summary:We are seeking a highly motivated and customer-focused Insurance and Financial Services Representative to join our team at Joe Nachbaur - State Farm Agent. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review process to educate...


  • Detroit, United States Avis Budget Group Full time

    Customer Service RepresentativePay: $16.00/hourImmediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.What You’ll Do:This is an outdoor combination role, where you will assist customers in...


  • Detroit, Michigan, United States Fresh Form Draft Full time

    Job Title: Call Center Customer Service AgentAt Fresh Form Draft, we are seeking a highly skilled and customer-focused Call Center Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive customer experience.Key...


  • Detroit, United States Angela Hughes - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...


  • Detroit, Michigan, United States EssilorLuxottica Group Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at EssilorLuxottica Group. As a key member of our customer service team, you will be responsible for leading a team of customer service agents, ensuring exceptional customer experience, and driving business results.Key...


  • Detroit, Michigan, United States Enterprise Holdings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Rental Return Agent to join our team at Enterprise Holdings. As a key member of our team, you will be responsible for providing exceptional service to our customers during the rental return process.Key ResponsibilitiesGreet customers and ensure a smooth rental return experienceAccurately...


  • Detroit, Michigan, United States EssilorLuxottica Group Full time

    Job Title: Customer Service SupervisorJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at EssilorLuxottica Group. As a key member of our customer service team, you will be responsible for leading a team of customer service agents, ensuring exceptional customer experience, and driving business results.Key...


  • Detroit, Michigan, United States Angela Hughes - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and results-driven professional to join our team as an Insurance and Financial Services Position. As a key member of our team, you will play a critical role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.ResponsibilitiesProvide exceptional...


  • Detroit, Michigan, United States Mark Rink Full time

    Job DescriptionAt Mark Rink, we are seeking a dedicated and customer-focused Call Center Agent to handle inbound and outbound calls, answer queries, resolve issues, and provide an excellent customer experience.Key ResponsibilitiesAnswer incoming calls and respond to customer inquiries in a professional and courteous manner.Resolve customer issues,...