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Service Billing Coordinator/Service Writer
2 months ago
Service Billing Coordinator/Service Writer
Location:
Staten Island, NY
Employment Type:
Full-time, Monday through Friday
Salary:
Pay based on experience
SI Yachts is looking for a detail-oriented and well-organized Service Billing Coordinator. The Service Billing Coordinator is responsible for creating and maintaining accurate work orders for billing. The role of this position is to manage and update all retail work orders. Maintain winter storage billing and maintain customer list of warranty items.
Responsibilities:
Assist in all incoming phone activity
Create, maintain, and invoice all service work orders
Ensure all information and documentation is properly captured by technician before processing service work orders into billing
Request all service repair orders from manufacturers on all warranty items
Responsible for weekly and monthly reports
Manage collection calls on past due billings
Schedule lessons, deliveries, and boat moves with captains
Spring/Summer/Winter storage billing and control
Submit weekly payroll
Update daily service control log
Perform additional work as directed
Complete land and dock report, winter layout report
Input daily work order sheets for techs
Adding new boats and updating new / used delivery schedule
Qualifications:
Marine industry experience preferred
Strong organizational skills
Effective communication skills
Maintain vendor relationships
Microsoft Office, Excel skills, PDF Editor skills a must
Ability to learn and utilize marina software system, prior experience with Dockmaster a plus
Strong verbal and written communication skills
Germain Offers:
Medical, Dental, and Vision Insurance
401(k) Savings Plan
Paid Vacation
Paid Company Holidays
Company Outings and Activities
Ongoing Professional Development
Employee Discounts
Family-Friendly and Inclusive Culture
Career Growth and Internal Promotions
Custom and Competitive Wage Plans
CLOSED on Sundays to create a schedule that allows you a job and a life
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
For immediate consideration, visit us at
GermainCareers.com .
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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