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Customer Service eCommerce Associate
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We are currently hiring a customer service and shipping associate for our catalog & web business in our factory location. Position: Full-time seasonal (September-April) from 8:30am-4:30pm with overtime opportunities and some weekends. This person must possess the ability to maintain a positive attitude while providing exceptional customer service and support of incoming phone calls as well as order entry for customer orders. Must be self-motivated and reliable as this position is very busy during the rush times. We sell our product all over the US and this position will be responsible for picking, packing and shipping for internet and phone orders. Candidates must be physically capable of being on their feet for entire shift. Organizational and computer skills are very important as it is a busy multi-task environment. Job Title: Customer Service & eCommerce Associate Job Category: Production Department/Group: Customer Service Location: Tonawanda Travel Required: No Level/Salary Range: $16-$19 an hour Position Type: Full Time ROLE AND RESPONSIBILITIES Packing product into boxes for purchase Answering phones and taking orders in Shopify platform Processing orders and packing orders into shipping boxes Processing shipping via cloud-based shipping software Working with FedEx/USPS on pick up schedule QUALIFICATIONS AND EDUCATION REQUIREMENTS · Entry Level PREFERRED SKILLS Ability to work with detail, speed, and accuracy Ability to work well with others during rush times Self-starter Reliable Friendly Physically capable to pack and move boxes weighing up to 30 lbs. Must be able to operate a personal computer with a general understanding of application software Must be able to work some weekends during holiday time #J-18808-Ljbffr
