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Business Office Manager

3 months ago


Juneau, United States Prestige Care and Rehabilitation - Pinewood Terrace Full time

At Prestige, we offer a dynamic and collaborative environment where you will not only make a difference in the lives of others every day; you have the opportunity to grow professionally, learn new skills and advance your career. Benefits Suite: Medical, Dental and Vision coverage HSA/FSA Accounts Employer Paid Group Life and AD&D insurance 401(k) plan with w/Company Match Paid Vacation, sick days and holidays Commitment to career development: Mentorship, Continuing Education, and Professional Development Programs, Nursing Assistant Classes Scholarship/Tuition Reimbursement Program Flexible scheduling Employee Discounts: Cell Service, Theme Parks and much more

*Benefit options may vary depending on community.

What does the Business Office Manager do?

This is a highly visible role at our care center where you would get involved in many different areas of our business You would be directing the overall administrative, billing and accounting of our skilled nursing center’s business office in accordance with all applicable laws, regulations, and Prestige Care standards. This is a terrific jump off point to not only make a difference every day, but to start (or build) a career in the healthcare field, with the Prestige Care Family

Why join the Prestige Care Family in the Business Office Manager role and what can we offer you?

See the impact of your expertise and care by interacting with our residents and their families on a daily basis, and get to know them long term.

This is a fast-paced environment where there will be a lot on your plate, but important work that truly matters and helps.

You will be able to collaborate with a strong team of health care providers, all while working in a home-like setting.

You will have the ability to bring pure joy and community to our residents.

Enjoy a strong promote-from-within culture: the possibilities are endless.

Our 35+ year old, family-owned and operated organization (with over 80 locations in 8 states) means we aren’t too small, but not too big. You are known here.

There are many office manager and other similar roles – in this one, you can go home every night knowing that what you did truly mattered. We love and serve seniors in their time of need, and it’s truly rewarding work.

In this job, every day you will…

1. Manages business office systems in accordance with Prestige procedures including completion of daily, weekly and monthly tasks and non-negotiables.

2. Maintains accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), admissions and census numbers, resident insurance information and financial files, bank deposits, petty cash and resident trust accounts.

3. Performs routine billing processes by ensuring billing is set up, billed and collected in a timely and accurately manner. Identifies, researches and corrects billing discrepancies.

4. Manages collections of all receivables according to Prestige procedures and document efforts within billing system. Partners with Administrator and regional support to problem solve and collect on difficult accounts.

5. Assists with the admission process for new residents by verifying payer source and completion of admission forms.

6. Completes month end close within designated timeframe, participates in monthly A/R review and completes necessary reports as required.

7. Provides prompt, professional and courtesy customer services to residents, family members, vendors and outside representatives. Communicates with residents and/or responsible parties regarding bills and financial obligations.

8. Manages petty cash and resident trust accounts. Ensures accounts are balanced and update to date according to state regulations and Prestige policy.

9. Maintains in-depth knowledge of skilled nursing insurance billing including Medicaid, Medicare, private insurance, HMOs, and co-insurance and stays apprised with industry changes regarding covered charges and billing best practices.

10. Participates as part of the leadership team by actively contributing in problem solving, decision making, center and company-wide initiatives and attending leadership team meetings such as stand up, Triple Check, Utilization Review (UR), Quality Assurance Performance Improvement (QAPI), and other meetings as required.

Education & Experience you need to qualify:

Two years’ experience working in business office including managing accounts receivable required.

Must be proficient with Microsoft Excel and have experience using accounting software.

Experience with skilled nursing and knowledge of Medicaid and Medicare billing preferred.

Ability to work independently to prioritize responsibilities and meet deadlines.

Ways you can advance beyond the Business Office Manager role:

Once you master this role, you could consider any number of clinical roles with additional education, including the Licensed Practical Nurse, Registered Nurse, Staff Development Coordinator, or Unit Manager roles with Prestige Care.

EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different.

Prestige is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Prestige Care and Rehabilitation Center of Anchorage

THE LOCATION

Located in East Anchorage at 9100 Centennial Circle, the 102-bed skilled nursing care community at Prestige Care & Rehabilitation Center of Anchorage boasts an exceptional leadership team, numerous recent awards for quality of care, and a commitment to employee satisfaction. If you are looking for a fun, teamwork-focused culture in a home-like environment (with the occasional parking lot moose), look no further

At Prestige Care Anchorage we recognize that managers on the ground are what drive work culture and are committed to our belief in “working managers”—no leaders missing in action here The Anchorage leadership team is invested in a promote-from-within mentality and their dedication to staffing excellence.

Prestige Care Anchorage takes pride in acknowledgment at a national and state level for its commitment to the health and well-being of its residents and patients. In addition to receiving an Overall 5 Stars Quality Rating from CMS, Prestige Care Anchorage was recently recognized for the following:

2020 Long Term Care Frontline Fighters Patient Safety Award - Alaska State Hospital & Nursing Home Association (ASHNHA)

2020 Tier 3 Certificate of Achievement Quality Initiative Recognition Program – AHCA/NCAL

2020, 2018 National Quality Bronze Award - AHCA/NCAL

2020-21 Best Nursing Home – US News

2019, 2018 Nursing Home Quality Excellence Award – Mountain-Pacific Quality Health

2018 Innovation in Transformation Award – ASHNHA As a team member at Prestige Care Anchorage, you join a group dedicated to community involvement and support. Our robust partnerships with the University of Alaska Anchorage, Mat-Su and Anchorage School Districts, and Nightingale College provide great clinical experiences for CNA and nursing students—we also have our own in-house CNA program We also participate in a variety of events yearly based on staff and resident interests—past events have included Polar Plunge for Special Olympics, Fur Rondy’s Outhouse Races and Running of the Reindeer, and Relay for Life.

THE COMPANY

Prestige Care is a family of over 75 skilled nursing + post-acute care centers, as well as assisted living and memory care communities in 8 Western states. We are an organization of over 5,000 team members who serve thousands of residents, and we have the privilege of personally touching their lives every day.

We have four core values of integrity, trust, commitment, and respect that guide everything that we do. With a strong commitment to career development and advancement, Prestige Care is an employer that can help you achieve your career goals and objectives. With a healthcare career at Prestige Care, you will enjoy a collaborative, team-oriented environment where your work truly matters at the end of every day.

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