Sr. Client Partner

2 months ago

San Francisco, United States Fandom Full time
About this Role

Join our heroic sales squad for a role that packs a turbocharged punch You, the mighty champion, shall oversee an account portfolio while nurturing an unstoppable sales pipeline. Your hyper-focused vision on data-driven insights shall conjure compelling sales propositions, all while keeping a vigilant eye on metrics and industry trends. But behold, it's not just numbers; you'll wield strategic wisdom and offer counsel like a seasoned sage, nurturing client alliances and transforming data into action-ready insights for their triumph.

As the beacon of client communication, you'll inform our partners about astonishing platform updates, releases, and thrilling opportunities. And in the grand symphony of cross-functional teamwork, you'll boost revenue from newborn and seasoned retail clients and legendary advertising agencies. Your influence extends beyond shaping the product roadmap by gathering and sharing client feedback and metrics with internal allies. This role is your superpower, granting you the potential to make an earth-shaking impact and nurture profound client connections in the universe of sales and strategic partnerships
You Will...
  • Lead and strategically manage a portfolio of key large customer accounts, taking ownership of quarterly and annual revenue targets, maintaining a robust sales pipeline, and developing performance metrics for continuous growth. Additionally, define category approaches, create account plans, and leverage internal and external data to craft compelling sales propositions.
  • Utilize diverse data sources to shape client strategies and proposals, tracking, analyzing, and sharing key metrics and trends with internal and external partners. Craft compelling sales presentations with market trends and case studies and deliver strategic insights, performance reporting, and opportunity highlights to clients through regular business reviews and joint business plans.
  • Deliver strategic and consultative guidance to clients, enhancing and nurturing the relationship. Acquire an in-depth understanding of partners' business objectives, translating data into compelling narratives, actionable insights for their success, and compelling solutions while also taking charge of educating clients and agencies on industry best practices.
  • Drive business expansion by mapping client organizations, uncovering client objectives, forging new relationships, and educating marketers about Fandom. Additionally, identify, prioritize, and secure business opportunities to fuel growth.
  • Take charge of orchestrating and facilitating client meetings, guiding the process from agenda development to final presentation. Assign roles to meet participants as required, establish clear meeting objectives, and proactively communicate expectations to clients in advance.
  • Serve as the primary client contact for effective communication on platform updates, releases, changes, and opportunities to strengthen and expand relationships and keep clients informed about Fandom's products and developments.
  • Collaborate with cross-functional teams to boost revenue from new and existing retail clients and leading advertising agencies while partnering in structuring and executing operational and strategic initiatives for sustained growth and organizational efficiency.
  • Influence product development by shaping early-stage product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders. Advocate internally for the solutions required to drive business outcomes for these advertisers, collaborating with internal teams.
You Have...
  • 8+ years of total experience in sales within online media sales, expertise in search, data, and measurement with a strong track record in growing key accounts and winning new business
  • Consistently surpassing sales targets and revenue goals, with a demonstrated track record of high performance in meeting and exceeding sales objectives.
  • Demonstrated success in managing client and agency relationships at the C-level, with established industry connections and the ability to engage and collaborate with executive-level business and marketing leaders.
  • Capable of effectively conveying partner value to diverse audiences, from executives to operational, creative, media, and analytics teams, while adept at engaging with a wide range of businesses through compelling presentations, both in-person and over the phone, to secure the support of key stakeholders.
  • Extensive knowledge and experience in the eCommerce industry, digital media ad sales, measurement solutions, and knowledge about the social media landscape and native advertising.
  • Outstanding written and verbal communication, exceptional attention to detail, and a solid ability to follow through, complemented by excellent communication and presentation skills.
  • BA/BS degree or equivalent work experience
  • Deeply connected with the industry's top marketing masterminds, fostering powerful alliances in the Gaming realm.
Benefits & Perks
  • Salary Range = ($113k - $197k)
  • Vibrant team culture
  • Comprehensive Medical, Dental, Vision
  • Training (unlimited Udemy + more)
  • Flexible working hours and time off
  • Equity & Retirement Programs, including 401K match
  • Paid Parental Leave
  • International work environment with a start-up culture
About Fandom

Fandom is the world's largest fan platform, where fans immerse themselves in imagined worlds across entertainment and gaming. Reaching over 350 million unique visitors per month and hosting over 250,000 wikis, Fandom is the #1 source for in-depth information on pop culture, gaming, TV and film, where fans learn about and celebrate their favorite fandoms. Fandom's Gaming division manages the online video game retailer Fanatical. Fandom Productions, the content arm of Fandom, enhances the fan experience through curated editorial coverage and branded content from trusted and established publishing brands Gamespot, TV Guide, and Metacritic, along with its Emmy-nominated Honest Trailers and the weekly video news program The Loop. For more information, follow [redacted] or visit: www.fandom.com.

Fandom is an equal opportunity employer. Fandom values diversity, and all employment decisions are made on the basis of job requirements and individual qualifications.

#LI-TM1

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