Guest Service Support Expert

3 months ago


Chicago, United States Marriott Full time

Additional Information Restaurant Support Job Number 24144706 Job Category Food and Beverage & Culinary Location The Westin OHare, 6100 N River Rd, Rosemont, Illinois, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work," begin your purpose, belong to an amazing global"team, and become the best version of you.


  • Guest Service Expert>

    7 months ago


    Chicago, United States Smashburger Full time

    Smashburger - 360 N Michigan Ave [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize food...


  • Chicago, Illinois, United States At Your Service Full time

    Job Title: Guest Services RepresentativeSalary: $16.45 per hourJob Description: We are seeking a friendly and organized Guest Services Representative to join our team at At Your Service. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service.About the Role: As a Guest Services Representative, you...


  • Chicago, Illinois, United States Evolution Parking & Guest Services Full time

    About the Position:We're looking for a highly motivated and customer-focused Valet Attendant to join our team at Evolution Parking & Guest Services.In this role, you'll be responsible for providing exceptional guest experiences by parking and retrieving vehicles in a timely and efficient manner.You'll also be expected to:Provide exceptional customer service...


  • Chicago, Illinois, United States Evolution Parking & Guest Services Full time

    Evolutions Parking & Guest Services is seeking an experienced Assistant Guest Services Manager to assist in overseeing and coordinating all activities related to the Valet operations.BenefitsCompetitive salary range of $50,000-$55,000 USD.Health, dental, and vision insurance.401K with company match.Employee discounts.Paid time off.Company-paid holidays.The...


  • Chicago, Illinois, United States Evolution Parking & Guest Services Full time

    About the RoleAs a Valet Attendant, you will provide first-class customer service to guests by opening doors, parking and securing vehicles, unloading luggage, and extending a warm welcome to hotel guests. This role requires physical activity, lifting up to 50lbs, running, standing for long periods, and working outdoors in all weather conditions.


  • Chicago, Illinois, United States At Your Service Full time

    Job OverviewWe are seeking a highly skilled Guest Services Representative to join our team at the United Center. As a key member of our operations team, you will be responsible for providing exceptional customer service to our guests.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced...


  • Chicago, Illinois, United States HMG Plus, Inc. Full time

    About HMG Plus, Inc.We are a leading hospitality staffing service focused on specialized training and recruiting. Our success stems from our passion for hospitality, commitment to excellence in service, and the power of people.Our team believes that the right individuals—carefully chosen, rigorously vetted, properly trained, impeccably presented, and led...


  • Chicago, Illinois, United States Hard Rock International Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Merchandise Ambassador to join our team at Hard Rock International. As a key member of our retail staff, you will be responsible for providing exceptional customer service and creating engaging experiences for our guests.ResponsibilitiesProvide expert product knowledge and make recommendations...

  • Guest Services Usher

    3 weeks ago


    Chicago, United States Lincoln Park Zoological Society Full time $16

    Lincoln Park Zoo inspires communities to create environments where wildlife will thrive in our urbanizing world. The zoo is a leader in local and global conservation, animal care and welfare, learning, and science. A historic Chicago landmark founded in 1868, the not-for-profit Lincoln Park Zoo, is a privately-managed, member-supported organization and is...

  • Guest Services Usher

    3 weeks ago


    Chicago, United States Lincoln Park Zoological Society Full time $16

    Lincoln Park Zoo inspires communities to create environments where wildlife will thrive in our urbanizing world. The zoo is a leader in local and global conservation, animal care and welfare, learning, and science. A historic Chicago landmark founded in 1868, the not-for-profit Lincoln Park Zoo, is a privately-managed, member-supported organization and is...


  • Chicago, Illinois, United States Target Full time

    About TargetAt Target, we believe in helping all families discover the joy of everyday life. We're committed to making shopping easy and fun for our guests by ensuring a seamless experience across all our stores.Job OverviewThis role is part of our Small Format Team, where you'll work closely with your colleagues to provide exceptional guest service, drive...


  • Chicago, Illinois, United States Beatrix - Streeterville Full time

    Beverage Service Expert Wanted:The estimated salary for this position is $30,000-$45,000 per year.Job DescriptionWe are seeking a skilled Beverage Service Expert to join our team at Beatrix - Streeterville. In this role, you will be responsible for preparing and serving a variety of beverages, including coffee, espresso, and tea.You will also handle cash...


  • Chicago, Illinois, United States Arlo Chicago Full time

    Position Overview: Customer Service Liaison Expert - Arlo ChicagoWe are looking for an experienced professional to join our team as a Customer Service Liaison Expert. As a key representative of our hotel, you will be responsible for delivering exceptional service to our guests, including handling their luggage and providing recommendations. This role...


  • Chicago, Illinois, United States Intercom Full time

    About the JobWe are seeking a highly skilled Support Services Expert to join our team at Intercom. In this role, you will be responsible for providing exceptional customer support and ensuring that our customers have a great experience with our product.Key ResponsibilitiesCommunicate efficiently and effectively with our customers through various...


  • Chicago, United States Advocate Aurora Health Full time

    Major Responsibilities: Supports a strategic location in the hospital by providing resources, information, and security to visitors, patients, staff, and physicians. 1)Provides superior customer services by greeting and welcoming each individual that Guest Service, Representative, Customer Service, Transportation, Guest, Hospital, Retail, Healthcare

  • Food Service Expert

    1 week ago


    Chicago, Illinois, United States Happy Camper Full time

    We are seeking a highly motivated and enthusiastic Food Service Expert to join our team at Happy Camper in Chicago. As a key member of our front-of-house staff, you will play a vital role in providing exceptional customer service and ensuring that every guest leaves with a smile.Job Summary:As a Restaurant Team Member, you will be responsible for delivering...


  • Chicago, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency....


  • Chicago, United States Marriott International Inc Full time

    Additional Information Job Number24208170 Job CategoryRooms & Guest Services Operations LocationResidence Inn Chicago Downtown/Loop, 11 South LaSalle Street, Chicago, Illinois, United States, 60603VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest...


  • Chicago, United States Marriott International Inc Full time

    Additional InformationPay: $25.15/hour Job Number24180569 Job CategoryRooms & Guest Services Operations LocationCourtyard Chicago Downtown/River North, 30 East Hubbard, Chicago, Illinois, United States, 60611VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest...


  • Chicago, United States Olympia Hospitality Full time

    The growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for...