Sales Coordinator

3 months ago

Fort Mill, United States Plant Parts Mfg LLC. Full time

Fort Mill, SC **Job Description**

We only recruit individuals who are deeply talented, extremely competent, and possess impeccable character. As a member of our team, you will be highly valued, respected, and able to hone in on important, thought-out objectives.

As a Sales Coordinator you will be on the front lines of delivering our brand promise to our clients. You will answer inbound calls, prepare quotes and sales orders, perform needs analyses, qualify leads, and connect clients to account managers based on their unique profile. You will also research lead times and availability for inventory items, monitor orders in transit, and manage post-sale tasks like returns and warranty cases.

You will also assist with customer engagement initiatives by making calls to recently converted customers and then setting appointments for an Account Manager to follow up with our clients to increase their engagement.

Being a part of the sales and service team at MPParts is more than just the tasks that come with converting leads and fulfilling orders. We believe in building deep, meaningful relationships with our clients and we are looking for people who live to serve others. We do not believe in being the low cost leader in the industries we serve. We believe providing exceptional service and care is what sets us apart from the competition.

If you are eager to learn more about this position and work with an incredible team,

MP Parts opened for business in 2008 under the name Mixer & Plant Parts Mfg (MPPM). It was founded by Brandon Syler and his father Bryan, who both wanted to bring a new level of customer service and quality to the ready-mix concrete equipment industry. The combined knowledge and expertise they brought to the table allowed for the sourcing of superior parts at great prices. They broke the traditional mold of offering parts to select volume dealers and businesses with large accounts and gained an edge by extending our lineup to anyone on the internet. Brandon and Bryan also focused on cultivating a customer service oriented team, bringing in the best of the best. In addition to requiring top-notch industry knowledge, they have selected the friendliest team members that have a passion for building relationships and placing their customers' needs first. The Sylers led MPParts forward with a simple plan - Constantly improve quality, value and customer service. By 2017 MPParts realized that their product line had outgrown just mixer and plant parts, and in 2018 rebranded to MPParts.

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