Customer Experience Analyst

2 weeks ago


St Paul, United States Thomson Reuters Canada Limited Full time

****Our Privacy Statement & Cookie Policy****

**Customer Experience Analyst**

The Customer Experience Analyst is a core component of the Customer Experience team at Thomson Reuters. They will help develop and provide the relevant insights to scale initiatives across the enterprise. Th e analysis they provide will need to be timely and enable project s to move at pace. They will also assist in presenting the insights the data uncovers to stakeholders, partners and others in the organization. The Customer Experience Analyst, O&T will work specifically with our functions and partner with the larger analytics group to share the overall Customer Experience team vision. The ideal candidate possesses excellent analytical, organizational and communication skills, and enjoys working with both quantitative and qualitative information, and has a knack interpreting data to tell a story. **About the Role** In this opportunity as the Customer Experience Analyst, you will: Analysis of customer feedback alongside operational data to identify customer experience trends and insights within operations and technology Support CX initiatives within Ops and Tech by conducting data analysis, identifying pain points and areas of opportunities to improve customer experiences Youre a fit for the role of Customer Experience Analyst if you have : 1-3 years of relevant experience Innate empathy and desire to improve customer experiences. Effective communication skills . Experience developing sampling methodologies and segmentation strategies Experience working with both quantitative and qualitative information Experience with relationship and transactional survey methods Desire to work across global teams to influence company change to enhance the customer experience At Thomson Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth: **Career growth** : Ability to drive projects that have an impact on a key business metric, NPS **Benefits** : Flexible work arrangements, comprehensive health coverage thats effective day one **Your wellbeing** : We offer a program that focuses on making our lives healthier

Customer Experience Analyst (Remote)

Director Customer Experience


  • Business Analyst

    1 week ago


    St Paul, United States Peacefestival Full time

    Opportunities for Business Analyst in Saint Paul, MN Remote positions only Search completed. Found 0 matching records. Opportunities for Business Analyst in Saint Paul, MN Remote positions only Search completed. Found 0 matching records. Business Analyst (Sitecore) Horizontal Talent Four years of technical and business experience that included business...


  • St Paul, United States Talent Software Services Full time

    Are you an experienced Business Process Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Business Process Analyst to work in Arden Hill, MN. Position Summary: This position is a member of the client Commercial Services Rebates and Fees Team with responsibilities to administer...

  • Benefits Analyst

    1 week ago


    St Paul, United States Frandsen Bank Full time

    The Benefits Analyst is responsible for benefit plan administration for all Frandsen Companies.The Benefits Analyst is responsible for monitoring and making sure Frandsen Companies are offering competitive and attractive benefit plans through making solid recommendations to Frandsen Leadership. The person works closely with the identified benefit broker to...

  • Geographic Information Systems Analyst

    Found in: Appcast US C2 - 7 days ago


    St Paul, United States Ecolab Full time

    Job DescriptionThe GIS Analyst will be part of the GIS pooled resources (center of excellence) within Ecolab.The role’s primary functions will be to support and administer programs spatial-based business programs for territory applications within route, market, and sales and operations business planning for the Pest Elimination Division. As a GIS Analyst...

  • Geographic Information Systems Analyst

    Found in: Appcast Linkedin GBL C2 - 7 days ago


    St Paul, United States Ecolab Full time

    Job DescriptionThe GIS Analyst will be part of the GIS pooled resources (center of excellence) within Ecolab.The role’s primary functions will be to support and administer programs spatial-based business programs for territory applications within route, market, and sales and operations business planning for the Pest Elimination Division. As a GIS Analyst...


  • St Paul, United States Arcxis Full time

    Job Type Full-time Description Company Overview: ARCXIS (Houston, Texas), is the largest provider of inspection, design, engineering, and quality assurance services for the U.S. residential construction industry. Formerly known as DPIS Builder Services, Ei Companies, Post-Tension Solutions, Ensign Building Solutions Home Energy Division, and Building Energy,...


  • St Paul, United States CareerBuilder Full time

    Carmel, IN or Bloomington, MN Merchants Capital Job Type Full-time Description As a GSE Asset Management Analyst you will gather necessary approvals from Agency lenders such as, Fannie Mae and Freddie Mac. While utilizing excellent communication, you will provide audit confirmations for borrowers as requested within a timely manner. On a quarterly basis,...

  • Business Analyst

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago


    St Paul, United States Nmble Full time

    Our client is looking for a Business Analyst to support their team and conduct profitability research and market trends. The ideal candidate will have experience in competitive analysis, market research and strong analytical skills. Key Requirements: Experience as a BA or similar working within competitive analysis and market researchData Focused: Ability to...

  • IT SOX Analyst

    1 week ago


    St Paul, United States CareerBuilder Full time

    IT SOX Analyst *Long-term Contract* Essential Duties and Responsibilities: The IT SOX Analyst will work with critical system control owners to support their compliance with SOX requirements. Work collaboratively with IT Control Owners to generate documentation and prepare control data for SOX testing Support the execution and documentation of ITGC testing...

  • IT SOX Analyst

    1 day ago


    St Paul, United States QSI Corporation Full time

    IT SOX Analyst *Long-term Contract* Essential Duties and Responsibilities: The IT SOX Analyst will work with critical system control owners to support their compliance with SOX requirements. Work collaboratively with IT Control Owners to generate documentation and prepare control data for SOX testing Support the execution and documentation of ITGC testing...

  • Financial Analyst

    2 weeks ago


    St. Paul, United States Talent Software Services Full time

    Financial Analyst III Job Summary: Talent Software Services is in search of a Financial Analyst for a contract position in St. Paul, MN. The opportunity will be one year with a strong chance for a long-term extension. Position Summary: Reporting to the Global Finance Manager, this role provides support to the Global Capital Equipment Technical Services...

  • Financial Analyst

    5 days ago


    St Paul, United States Talent Software Services Full time

    Financial Analyst III Job Summary: Talent Software Services is in search of a Financial Analyst for a contract position in St. Paul, MN. The opportunity will be one year with a strong chance for a long-term extension. Position Summary: Reporting to the Global Finance Manager, this role provides support to the Global Capital Equipment Technical Services...

  • Financial Analyst

    2 days ago


    St Paul, United States Talent Software Services Full time

    Are you an experienced Financial Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Financial Analyst to work at their company in St Paul, MN. Position Summary: Reporting to the Global Finance Manager, this role provides support to the Global Capital Equipment Technical...

  • Financial Analyst

    1 day ago


    St Paul, United States Talent Software Services Full time

    Are you an experienced Financial Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Financial Analyst to work at their company in St Paul, MN. Position Summary: Reporting to the Global Finance Manager, this role provides support to the Global Capital Equipment Technical Services...

  • Data Analyst

    1 day ago


    St Paul, United States Coherent Solutions Full time

    Data Analyst (Wellness & Fitness sphere) Locations Bulgaria Georgia Lithuania Mexico Moldova Poland Ukraine Company Background The customer is a 24-hour fitness club franchise based in Woodbury, Saint-Paul, Minnesota. The fastest-growing co-ed fitness franchise in the world, with more than 5,000 gyms in more than 35 countries. Project Description The task is...


  • St Paul, United States CareerBuilder Full time

    About Us: Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in...

  • Financial Analyst

    Found in: Appcast US C2 - 5 days ago


    St Paul, United States TALENT Software Services Full time

    Are you an experienced Financial Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Financial Analyst to work at their company in St Paul, MN.Position Summary: Reporting to the Global Finance Manager, this role provides support to the Global Capital Equipment Technical Services...

  • Financial Analyst

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    St Paul, United States TALENT Software Services Full time

    Are you an experienced Financial Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Financial Analyst to work at their company in St Paul, MN.Position Summary: Reporting to the Global Finance Manager, this role provides support to the Global Capital Equipment Technical Services...


  • St Paul, United States Schwan's Full time

    Job Description Senior Financial Analyst Minneapolis-St. Paul-Bloomington, Minnesota; Marshall, Minnesota Description (Overview) Who we are! Schwan’s Company, a U.S. affiliate of the global lifestyle company, CJ CheilJedang Corporation, is a leading U.S. manufacturer and marketer of quality foods offered through retail-grocery and food-service channels....

  • Treasury Analyst

    2 weeks ago


    St Paul, United States CareerBuilder Full time

    Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for...