Communications Specialist I

3 days ago

Philadelphia, United States Pennsylvania Medicine Full time

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Penn Communications - PennSTAR

The Communications Specialist I is an individual who functions with minimal supervision in a fast-paced flight and ground communications center. This individual must have the ability to remain calm in stressful situations. This individual must possess a professional, clear, strong speaking voice and strong medical terminology. Computer entry experience and good typing skills are essential. The ability to multi-task, the need to efficiently collect and document key data points from a variety of information sources to ensure accurate response is mandatory. The Communications Specialist I receives and coordinates emergent and non-emergent telephone requests for patient transport via helicopter or ground transport while demonstrating excellent customer service skills. The Communications Specialist I is responsible for the assignment and dispatch of the most appropriate air or ground medical transport assets to best service the requestor's needs. The Communications Specialist is the primary connection between PennSTAR Flight Crew members and the resources they require to complete their mission. The Communications Specialist I serves as the central hub for cross-functional communications support between the aviation, clinical, maintenance and administrative departments to coordinate their services to ensure PennSTAR Flight always provides customer-oriented, high quality and safe medical transportation. All Certifications are required to be maintained and kept current.

H.S. Diploma/GED And 0-1 years prior communicator or dispatch experience, required. CPR/BLS, required. Pennsylvania EMT-B, required.

When applying to this position, please upload your current CPR/BLS certification and your current PA EMT certification.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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