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Customer Service Representative

2 months ago

Clearwater, United States Southern Home Services LLC Full time

Description Are you ready to Be Part of Something BIGGER? Fast of Florida in Clearwater, FL is looking for a dynamic Customer Service Representative to join a thriving business that believes in work-life balance and cares about YOU Job Description Answer incoming customer requests and inquiries in a professional & friendly manner Act as a liaison between customers, technicians, salespersons & management Schedule service and routine maintenance appointments Maintain & update customer records based on interactions Process invoice payments Provide information about products and services Troubleshoot and resolve customer issues and concerns Develop & maintain a knowledge base of the evolving products & services that benefit our customers Participate in in-house training on products & services needed by our customers & office software required to fulfill this position Job Requirements Minimum of 1-year administrative or customer service experience in an office setting is REQUIRED Ability to easily cultivate strong rapport with customers and co-workers Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion Work well independently & with integrity in a structured yet relaxed environment Enjoy patiently, empathetically helping others Excellent written and verbal communication skills Job Benefits We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Come be a part of the team our customers call the finest in the industry. Reliable, Year-Round Work Weekly Paychecks Paid Time Off and Holidays Medical, Dental and Vision Benefits Company Matched 401k Be part of something new and exciting. Join an integrity-driven, family-oriented team. Take a leap towards something BIGGER Apply Now Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization. #J-18808-Ljbffr