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Customer Service Specialist

1 month ago

Minneapolis, United States Staffmark Group Full time

Are you known for your exceptional communication skills? Do you thrive on building meaningful connections? Pro Staff is currently seeking a dedicated Customer Service Specialist for our client specializing in consulting and administration services in Minneapolis, MN. If you have prior experience in customer service and are looking for temporary employment to boost your earnings before the holidays, we encourage you to apply today Pay: $16-$18 per hour (Based on skills/experience) 1st Shift Hours: 8:00 am - 4:30 pm, Monday-Friday As a Customer Service Specialist, you will play a crucial role in supporting our Call Center team and assisting both internal and external clients. Responsibilities include answering calls, providing scripted information regarding class actions or projects, updating database records, processing paperwork, transcribing IVR calls, and handling various office tasks such as filing, mail processing, labeling, and scanning. Fluency in English and Spanish is preferred, along with previous experience in a call center environment. Qualifications: High school diploma or GED At least one year of related work experience Strong skills in data entry, customer service, communication, and time management Flexibility to work overtime as required Employee Benefits: Enjoy weekly pay, along with medical, dental, vision, life insurance, 401k, short-term disability, employee discounts, referral bonuses, and a business casual dress code. Ready to take the next step in your career? Click "Apply Now" to submit your resume and connect with our recruiting team today After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Pro Staff Pro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. #J-18808-Ljbffr