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Sales Manager

2 months ago

Fort Collins, United States American Family Insurance Full time

Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job Summary The Sales Manager provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency in achieving sales goals and retrain existing customers.

Responsibilities

Provides personalized, professional customer service experiences by building trust and developing strong customer relationships

Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures

Processes change to existing accounts and policies

Identify opportunity to cross sale American Family product to existing clients.

Schedules appointments with existing or prospective customers for agency employees

Qualifications

Job contingent based on passed personal lines insurance license with in 30 days of employment.

Bilingual Spanish is preferred.

Demonstrated customer service experience

Effective communication skills

Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)

Solid knowledge and understanding of basic mathematical skills

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.