Call Center Representative

4 weeks ago

Philadelphia, United States Emerald Logistix Full time
About Core X Plug:

Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results.

Job Description:
We are seeking a dedicated and enthusiastic Call Center Representative to join our team. In this role, you will serve as the first point of contact for our customers, ensuring that their queries and concerns are handled with the utmost care and professionalism. As a Call Center Representative, your primary responsibility will be to provide exceptional service, assist with inquiries, and resolve issues effectively.

Pay Range:

$900- $1150 per week

Responsibilities:
  • Handle inbound calls from customers and provide accurate information regarding products and services.
  • Assist customers in troubleshooting issues, processing orders, and managing account inquiries.
  • Document all interactions in the customer management system ensuring a detailed record is maintained for each call.
  • Follow up on customer inquiries and ensure that outstanding issues are resolved in a timely manner.
  • Collaborate with team members and other departments to improve customer service processes and efficiency.
  • Maintain an up-to-date understanding of company policies, procedures, and product offerings to better assist customers.
  • Meet or exceed performance metrics such as call handling time, customer satisfaction scores, and resolution rates.
Qualifications:
  • High school diploma or equivalent; further education or certifications in customer service is a plus.
  • Proven experience in a call center or customer service role is preferred.
  • Excellent verbal and written communication skills, with the ability to convey information clearly and empathetically.
  • Strong problem-solving skills and the ability to handle challenging situations calmly and efficiently.
  • Familiarity with CRM systems and practices; experience using various software applications is an advantage.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong attention to detail and commitment to providing exceptional customer service.
Benefits:
  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off (PTO) and holidays
  • Training and development opportunities
  • Opportunities for career advancement within the company
  • Employee wellness programs

  • Call Center Representative

    2 months ago

    Philadelphia, United States Think Tell Junction Full time

    Call Center Representative - Join Our Team at Think Tell Junction Are you a customer-focused individual with strong communication skills? Think Tell Junction is looking for a Call Center Representative to join our team in Philadelphia, PA. As a Call Center Representative, you will play a vital role in providing excellent service to our customers, helping to...

  • Call Center Representative

    2 months ago

    Philadelphia, United States Think Tell Junction Full time

    Call Center Representative - Join Our Team at Think Tell JunctionAre you a customer-focused individual with strong communication skills? Think Tell Junction is looking for a Call Center Representative to join our team in Philadelphia, PA.As a Call Center Representative, you will play a vital role in providing excellent service to our customers, helping to...

  • Call Center Representative

    3 months ago

    Philadelphia, United States Regency Management Services, LLC Full time

    High Volume Call Center RepresentativeRegency Management Services is seeking a Call Center Representative to provide exceptional assistance to our valued (Marlo, Regency Furniture and Ashley Furniture ) customers. The Customer Service Representative will manage incoming calls promptly and will use their solid interpersonal and problem solving skills to...

  • Call Center Representative

    4 weeks ago

    Philadelphia, United States Fresh Form Draft Full time

    Call Center RepresentativeDepartment: Setup Winks Employment Type: Full Time Location: Philadelphia, PA Compensation: $17.45 - $24.00 / hour DescriptionJob Title: Call Center RepresentativeLocation: Philadelphia, PA Company: Setup Winks Job Type: Full-time Job Summary: As a Call Center Representative, you will be the first point of contact for our customers....

  • Call Center Representative

    2 days ago

    Philadelphia, United States Signeekwave Architecture Studio Full time

    About us: Welcome to Signeekwave: Where Vision Meets Reality At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented...

  • Call Center Representative

    7 months ago

    Philadelphia, United States Police and Fire Federal Credit Union Full time

    Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in support of the Credit Union's sales and marketing goals. Major Qualificat Call Center, Representative, Sales, Banking, Technology, Support

  • Call Center Representative

    2 months ago

    Philadelphia, United States Police and Fire Federal Credit Union Full time

    Pennsylvania and New Jersey residents only. Location: 3325 Street Road, Bensalem, PA 19020 (Remote option after 4 - 6 months) Are you looking for a career with professional growth opportunities? Do you have a passion for helping others? Do you enjoy Call Center, Representative, Technology, Banking, Skills, Member Service

  • Call Center Representative

    4 weeks ago

    Philadelphia, United States Planned Parenthood Southeastern Pennsylvania Full time

    Planned Parenthood Southeastern Pennsylvania is the local affiliate of the country's leading sexual and reproductive health care advocate and provider. Planned Parenthood Southeastern Pennsylvania operates 10 health centers throughout Chester, Delaware, Montgomery, and Philadelphia counties. Nationwide, Planned Parenthood affiliates operate more than 600...

  • Call Center Agent

    2 months ago

    Philadelphia, United States PeopleShare Inc Full time

    PeopleShare is currently hiring for Call Center Agent in Center City Philadelphia! Position Overview: The Call Center Representative handles customer complaints and requests in a fast-paced, high-volume environment, requiring excellent oral and written communication skills. Reliable attendance is crucial to ensure consistent support and high-quality service...

  • Call Center Agent

    2 months ago

    Philadelphia, United States PeopleShare Inc Full time

    PeopleShare is currently hiring for Call Center Agent in Center City Philadelphia! Position Overview: The Call Center Representative handles customer complaints and requests in a fast-paced, high-volume environment, requiring excellent oral and written communication skills. Reliable attendance is crucial to ensure consistent support and high-quality...

  • Call Center Rep

    3 weeks ago

    philadelphia, United States PeopleShare Inc Full time

    PeopleShare is currently hiring for Call Center Agent in Center City Philadelphia!Position Overview:The Call Center Representative handles customer complaints and requests in a fast-paced, high-volume environment, requiring excellent oral and written communication skills.Reliable attendance is crucial to ensure consistent support and high-quality service in...

  • Call Center Representative

    3 weeks ago

    Philadelphia, United States Signeekwave Architecture Studio Full time

    About us: Welcome to Signeekwave: Where Vision Meets Reality At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented...

  • Call Center Representative

    2 weeks ago

    Philadelphia, United States Signeekwave Architecture Studio Full time

    About us: Welcome to Signeekwave: Where Vision Meets Reality At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented...

  • Call Center Rep

    4 months ago

    Philadelphia, United States Clearstream Full time

    Multiple Openings for Call Center Representatives 2-5 years of experience REQUIRED in a call center setting at a Manufacturing company. These openings are accessible by Public Transportation Professionalism Expected Must be able to start working at 7:30 am and work at least an 8 hour day

  • Call Center Lead

    2 weeks ago

    Philadelphia, United States PeopleShare Full time

    PeopleShare is currently recruiting for a Call Center Lead!Join our team to make an impact in customer service and lead a team dedicated to excellence! Apply today to take the next step in your career.Overview:We are seeking a dedicated Call Center Lead to oversee our customer service team, drive exceptional support, and ensure our operations run smoothly....

  • Call Center Lead

    5 days ago

    Philadelphia, United States PeopleShare Full time

    PeopleShare is currently recruiting for a Call Center Lead!Join our team to make an impact in customer service and lead a team dedicated to excellence! Apply today to take the next step in your career.Overview:We are seeking a dedicated Call Center Lead to oversee our customer service team, drive exceptional support, and ensure our operations run smoothly....

  • Call Center Lead

    2 weeks ago

    Philadelphia, United States PeopleShare Inc Full time

    PeopleShare is currently recruiting for a Call Center Lead! Join our team to make an impact in customer service and lead a team dedicated to excellence! Apply today to take the next step in your career. Overview: We are seeking a dedicated Call Center Lead to oversee our customer service team, drive exceptional support, and ensure our operations run...

  • Call Center Lead

    1 day ago

    Philadelphia, United States PeopleShare Inc Full time

    PeopleShare is currently recruiting for a Call Center Lead! Join our team to make an impact in customer service and lead a team dedicated to excellence! Apply today to take the next step in your career. Overview: We are seeking a dedicated Call Center Lead to oversee our customer service team, drive exceptional support, and ensure our operations run...

  • Call Center Rep

    1 month ago

    Philadelphia, United States PeopleShare Inc Full time

    PeopleShare is currently hiring for an Inbound Support Agent for our Business Processing Solutions Client in Philadelphia, PA! Apply Below! Position Overview: The Call Center Rep will handle inbound calls related to parking violations (around 100+ calls per day). The role requires accuracy, confidentiality, and the ability to multitask while meeting...

  • Call Center Agent

    2 weeks ago

    Philadelphia, United States Inkspirenize Full time

    Job Title: Call Center AgentLocation: Philadelphia, PA Job Type: Full-Time Department: Customer Support Job Summary We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, respond to customer inquiries, resolve issues, and provide exceptional service. This role requires...