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Assistant Facility Manager

2 months ago

Minneapolis, United States Minneapolis Full time

Job Description

Job Description

Overview SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

We're hiring a Full-Time Assistant Facility Manager to assist in the day-to-day management of the assigned location. The manager will ensure that parking operations are handled within the contractual guidelines of the specific location, foster good client relations, and promote a professional image and approach to the business.

Salary Range: $21.50 to $24.00 per hour Looking to hire as soon as possible Schedule : Monday through Friday 8 am to 4:30 pm Occasionally some on-call after hours and weekends.

What we offer Fantastic opportunities for career growth. A knowledgeable, high-achieving, experienced team. Learning opportunities through our internal training program, SP+ University. PayActiv - On-demand pay for the money you have already earned. A diverse company that cares about inclusion, innovation, the environment, and more: visit www.spplus.com to learn more. A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. 401(k) Match Program. Health Insurance, Vision, and Dental. Short-Term and Long-Term Disability. Life Insurance.

Responsibilities What you’ll do Participate in programs to improve client and customer satisfaction. Engage in the development of property level financial and operational goals. Assist in the management of day-to-day activities of the assigned locations including: ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.), preparing month-end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training of frontline staff, reviewing of damage claims, disbursing petty cash and preparation of the annual budget. Courteously assist Customers by answering any questions they may have. Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Assist with cleanup of debris, water, oil spills and etc. Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage. Assist Facility Manager with other duties as needed.

Qualifications What you need

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience

Required

:

High School Graduate. A minimum of six months of parking experience preferred.

Availability to Work:

Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

License Requirement:

Must possess a valid state-issued driver’s license with current address and acceptable driving record.

Oral Communication : Speaks clearly; Listens and gets clarification; Responds well to questions.

Written Communication : Writes clearly and informatively; Able to read and interpret written information.

Customer Service : Have a strong customer orientation and positive attitude. Able to responds to requests for service and assistance in a courteous and professional manner.

Adaptability:

Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment:

Exhibits sound and accurate judgment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

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