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Concession Team Member- Hoover Met Complex

2 months ago

Birmingham, United States Sport Advisory Full time

**CONCESSIONS TEAM MEMBER**

**Sports Facilities Management, LLC- Hoover Met Complex**

*LOCATION: Hoover, AL*

**DEPARTMENT: FOOD & BEVERAGE**

**REPORTS TO: FOOD & BEVERAGE MANAGER**

**STATUS: PART-TIME**

**ABOUT THE COMPANY:**

The Sports Facilities Companies (SFC) are the Nation's leading resources for the management and development of sports, recreation, wellness, and events facilities. As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services. Our 30+ managed venues and 1500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year.

SFC was awarded national and regional recognition as a Top Workplace by Tampa Bay Business Journal in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Hoover Metropolitan Complex is a world-class, multi-sport and event facility located in Hoover, AL just 10 miles south of Birmingham. The state-of-the-art Finley Center includes more than 83,000 square feet of uninterrupted multi-purpose space and Hoover RV Park features 170 pull-through spaces with utility hookups. The outdoor complex features five NCAA regulation-size baseball/softball fields, five multi-purpose fields suitable for NCAA regulation soccer, football, and lacrosse, 16 hard tennis courts, a playground, and splash pad. Hoover Met Complex is a member of the SFM Network, the nation's largest and fastest-growing network of sports facilities and is operated by the industry-leader in outsourced operations, Sports Facilities Management.

**PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:**

* Assist customers as needed with outstanding customer service

* Operate an electronic cash register and credit card machine

* Perform basic mathematical computations

* Balance drawer and manage daily income

* Communicate with the public in a tactful, polite, and friendly manner

* Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers

* Pick up dishes, glasses, eating utensils, and trash in dining and concession areas

* Scrape and rinse dishes, load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans, and equipment

* Take and record temperature of food to ensure proper temperature controls in the transportation of food

* Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas

* Assist in party rentals: Guest check-in, party supplies and set-up, cleaning of cabanas and shelters

* Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.

* Alert management immediately regarding mistake or adjustment to the cash drawer

**MINIMUM QUALIFICATIONS:**

* Must be at least 17 years of age

* Must be able to work weekends, nights, and holidays

* Prior experience operating a cash register and balancing a cash drawer

* Ability to communicate in a positive, friendly manner with patrons

* One year of customer service experience with general public preferred

**WORKING CONDITIONS AND PHYSICAL DEMANDS:**

* Must be able to lift 40 lbs. waist high

* Will be required to stand for extended periods of time

* Able to enter information on computers

* Must comply with safety and health code standards

* Good personal hygiene

* Facility has intermittent noise

* Must wear proper uniform

**PREFERRED:**

* Current Food Handlers Card

* CPR/First Aid Certified

* 1+ years of experience in food service environment